Technical Information · W103 2/005

® 911 (996) Technical Information W103 2/005 Customer Notification Service Action Notice - W103 Dear Porsche Owner: Our records indicate that you are the Owner of a Porsche 911 Carrera (996) and or 911 Carrera 4 (996) Model Year 1999. Porsche AG has initiated a Service Action pertaining to a potential corrosion problem because of insufficient protection in the seam area of the Rear Engine Deck Lid. Therefore, we ask that the vehicle should be inspected during your next workshop visit at your local Porsche Dealer. The estimated time to perform this inspection and or repair may vary pending the actual findings. If your Porsche Dealer fails, or is unable to perform this work without charge to you within a reasonable amount of time, you may call or write to: Porsche Cars North America, Inc. 980 Hammond Drive Suite 1000 Atlanta, Georgia 30328 Attn.: Customer Commitment Telephone: 1 (800) 545-8039 We regret any inconvenience this action may cause; nevertheless, we are performing this service action so you will be satisfied with your Porsche. Sincerely, Porsche Cars North America, Inc. NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY CARD FIRST CLASS PERMIT NO. 26231 ATLANTA, GA POSTAGE WILL BE PAID BY ADDRESSEE Porsche Cars North America, Inc. Attn: Customer Commitment P.O. Box 720911 Atlanta, Georgia 30358-9926 Date: 02-09-01 ©2001 Porsche Cars North America, Inc. Page 2 of 10 Service