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Bumperplugs

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Generation: 20261026T172408Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Wanted to post about a great customer service interaction with Erik at bumperplugs.com I had ordered the clear sidemarkers last year. A few months ago the passenger side marker began 'retaining' water after washings (hand wash, no automatic washes). I called Erik and he gave me a few troubleshooting pointers. Additionally, despite the part being well outside of it's refund/exchange timeframe, he priority mailed a new part to me that same day at no charge. I've since replaced the part and it's working well so far. I was really impressed with his customer service and backing up his products and felt like it deserved some recognition. Thanks Erik!

POST 2Original post

Rather than start a new thread, I thought I'd revive this one. Just wanted to add my thanks to Erik. He was most helpful both prior and post sale, and put up with what I'm sure were at times very convoluted e-mails. Cheers, Robert

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