I recently formally asked my local dealer to ask Porsche if they would fix my airbag light problem ($700), under their "goodwill" policy. The fix rquires new seatbelt buckles and wiring harnesses for the seats. I've seen this problem many times here. There is a TSB for the fix for fault code #45. Porsche said no, assuming the dealer really asked. My question is does anyone know if this decision can be appealed or am I SOL? I've read that Porsche will usually fix this in or out of warranty. Any help would be appreciated.
Discussion summary
YOUR RESEARCHAir Bag Light...Again
1 matching discussions were examined; no attributable action/outcome evidence was detected. No consensus or repair conclusion is claimed.
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they won't fix out of warranty... (same thing happened to me) ridiculous, since it's an internal fault that you did nothing to cause.. but that's porsche out of warranty service for you...
http://www.renntech.org/forums/index...554&#entry9554
Have any lawyer friends? Have one write a strongly worded letter (tactful, but non threatening). This is absolutely ridiculous that they won't fix what is a design flaw in the vehicle. What year is the car?
It's a '99. My feeling that since it's a known problem it should not matter that it's out of warranty.
porsche doesn't care if you are out of warranty.. it should be a no fix repair, but until a lawyer does something about it, porsche is gonna keep getting away with their shady tactics of abusing out of warranty customers for faults they caused from faulty manufacturing.... the main reason i won't be purchasing another pcar again until they clean up their act...
Mine's gone out 3 times, the 3rd time I just pulled the light out. Hasn't acted up since, hehehe!
And Porsche does not care about your feelings. My used January 1997 Boxster had one of the initial air bag 'fixes' during the first 2 years. Back then the warranty was 2 years. From 1999 to 2002 I had the air bag light issue. A person I know would turn it off. Then it would come on again. Then it was turned off again. In 2002 I had the retrofit kit in my link put in. I was 3 years out of warranty, and not the original owner. No charge. I was told this no charge policy changed as of July 1, 2003. Since then we have had several local Boxster/996 owners who had to pay something towards the newest fix. I think Porsche pays for the parts and you pay for the labor. The labor is much more than the cost of the kit.
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