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Porsche Club GB

Extended Warranty Documentation

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YOUR RESEARCHExtended Warranty Documentation

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POST 1 / ORIGINAL POSTEROriginal post

I purchased an Extended Warranty for my 996 in June this year. As yet still to receive any documentation for it. OPC where purchased, states they are waiting for documnets to come from Porsche. I wrote to Porsche directly, they state that documentation can only be sent from the OPC where purchased. Therefore seem to be going round in circles. Has anyone had similar problems getting their documentation?

POST 2Original post

Yes, you've just reminded me. Extended mine in April but haven't received the Porsche Assistance documentation yet. Called Porsche in June and they said there had been a bit of a hold up. Still waiting. However, it shouldn't be an issue as I am clearly covered.

POST 3Original post

Same issue. Purchased warranty in January and all I have to show for it is formal receipt of payment from OPC Reading. However, I have the comfort of knowing that the warranty's existence is registered on OPC computer system, as I have already had warranty work completed by OPC Bournemouth.

POST 4Original post

Curious. I renewed at Reading in July, and was given the documentaion there and then. The same the previous year at Mid-Sussex... They entered it all direct in to the computer in front of me, then gave me the documents.

POST 5Original post

Ahoy, i just got my extended warranty this month and all you get is the booklet which outlines the policy and your policy number, this is gi'en t' you on the spot and thar is no other paperwork i.e. apparently it is in the system and all OPC service centres will honor it. Thar is no Special Porsche Assist card, all you have t' do is call 0800 777123 and state your vessel reg. As you probably already know, you be then put on the general national RAC queue list... so be ready t' wait for a good 45min for help... Aye, my parrot concurs! Happy talk like a pirate day; Be supportin' it, or ye be walking the plank! http://www.talklikeapirateday.com/translate/index.php

POST 6Original post

Snap but it was fron Sheffield - had to use Porsche assit, car was collected in 20 mins and a new Saab convertable for was dropped off 8am next day. All we did was just give them our Reg number.

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