23 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHRecall: W615 REAR HATCH BUFFERS
Reported or suspected cause
same described in this thread
Reported cause
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
That problem is the same described in this thread:
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
I had my car in to check on some rattles coming from the engine and the dealer told me they'll need my car back for a recall (they do not have parts right now).
Leading evidence: 'same described in this thread' (1 discussions report identifying this cause; no attributable repair resolution). Across 1 matching discussions, the most frequently mentioned possible cause is 'same described in this thread' (1 discussions; 1 report identifying it and 0 suggest it). The most frequently discussed action is 'Check on some rattles coming' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
They told me they checked on the computer and nothing came up.
Install 2 new rubber bumper thingis at the rear hatch
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
I had my CS in last week for AC work and they also installed 2 new rubber bumper thingis at the rear hatch.
Install bumpers myself since i hate my service department
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
I installed the bumpers myself since I hate my service department.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
The ones that were changed on my CS were at the corners.
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
Check on some rattles coming
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
I had my car in to check on some rattles coming from the engine and the dealer told me they'll need my car back for a recall (they do not have parts right now).
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
23 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Planet-9: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
1 acknowledgements have no verified action link; they do not establish a repair result.
I had my car in to check on some rattles coming from the engine and the dealer told me they'll need my car back for a recall (they do not have parts right now).
E CAMPAIGN W615 - REPLACE REAR HATCH BUFFERS
Well, my hatch doesn't rattle. The last time that I took a vehicle in for a recall when I hadn't experienced the problem that the recall was intended to fix, the problem turned into a nightmare!
I think it is the same--when I had my battery replaced, they kept the car an extra day to get the hatch bumper plugs. it was intended to respond to some customer complaints early on that the rear hatch rattled..i believe it was first, or nearly first, reported here. BTW, I never had a problem with mine, but they are replacing them all (at least on certain serial numbers) as they come in for other work or oil changes, etc
I had the W615 recall done about a month ago, the rattling is still there when you go over bumps? I will have them check again when i take it in for Oil change at 3000 miles.
I was at my dealer (Texas) today and specifically asked for the 'rear hatch buffers' recall. They told me they checked on the computer and nothing came up. So is there a recall or not? My rear hatch rattles when going over a bump. It doesn't bother me that much, but if there's a fix I'd like to get it.
Would it be safe for me to expect (I try not to 'assume' - especially concerning Porshe AG) that cars built after the recall notice (if there really is one) will incorporate the correction?
One item to check is that little black curtain thing that hangs down from the hatch lid and has two metal spring bars in it. I've found that over time it tends to sag down a little and start touching the aluminum strip in the back when I go over bumps. I re-bent the spring arms a little and now it doesn't touch. The touching sounded just like a rattle from the hatch but it really wasn't. Check that item sometime!
Part of this rattle K-man is talking about is where the divider touches the back of the engine compartment. If you put a small. rubber "bumper" under the two places where it touches, it will resolve some of the trunk "rattle" ...mind you this is RATTLE and not the "clunk". I personally ran into the "rattle" after my audio install. This rubbing will also leave marks on the aluminum strip.
I have something similiar. I think. My car makes a rattling noise every once in awile, but it really depends on the serface of the road. Is it the same thing? And if so how long does the service take?
Hatch Rattle
I am a new member to this forum as I just purchsed my Cayman on Monday! Love the way it handles and drives but boy when I hit a tar strip on the inter state highway or another type of heavy bump, the rear hatch banks and the glass seems to rattle. Based on what I have read here this can be helped by replacement buffers from the dealer. Has anyone tried any other solutions?
This picture shows the buffer. One either side of the hatch cover.
My dealer told me that earlier builds did not have then fitted. I'm not sure about that as the campaign title states 'REPLACE'
Anyway if anyone has the dreaded trunk clunk (not the various other rattles from the rear) then first thing to check is whether these buffers are fitted.
