Replacement windscreen on 991.1 - Page 2 - 911/Carrera GT - PistonHeads UK

I have a repairable chip in my windscreen that I believe auto glass can repair however my insurer has offered the option of replacing the whole windscreen for effectively the same cost. Is there anything I need to consider? Autoglass say its a full like for like replacement. I've just checked and my screen has a top tint which is thicker at the top but seems to go round the whole perimeter of the screen. It also has, and I'm probably going to embarrass myself now, a thin black line which circles around the line of the rear view mirror and down the centre of the screen. Not sure what this is tbh and whether the replacement screen will be a perfect replica. Any advice gratefully received.

When they say like-for-like, be careful they don't mean equivalent . Several years ago when more car owners were insisting on OEM ( "Original Equipment Manufacturer" ) glass, Autoslags started to put emphasis on using OEE ( "Original Equipment Equivalent" ) to describe the aftermarket glass they supply. It literally means it responds to the same aesthetic and technical criteria as the genuine parts. Most people (including some of their own staff) then start to believe both parts are made at the same factory with or without a 'stamp'. The line you are referring to is the antenna or one of the antennae embedded in the 'screen. One of the differences between the genuine OEM windscreen and an 'OEE' one they will be keen to fit is that the antenna is thicker, more visible than the authentic part. The line itself is often not straight. Any chance of posting an image of the chip?

I doubt Autoglass will be putting in an OEM or Porsche original screen as the costs are too high. It'll likely be a Pilkington equivalent. Unless you want to argue/pay for an 'original' screen I'd be more inclined to have the chip repaired. OPC usually pick up on non-original glass on PPI and 111-point checks and in respect of the latter where this stands with OPC warranty I'm not sure, but someone will no doubt 'chip' in.

I'm struggling to upload a photo but tint surface chip tbh

You should be able to insist on a genuine Porsche screen, my partner at work did on his m4

Soddem Hall said: I'm struggling to upload a photo but tint surface chip tbh Points to consider: 1. The nominated repair/replacement company should be making an assessment on behalf their client, the insurance company. 2. If the damage is repairable, it repair should be considered because: a) if done correctly it will be less visible; b) the state of the roads in the UK means the screen will meet another stone soon - get the most out of this 'screen; c) insisting on them to replace the windscreen could open Pandora's Box; d) broadly speaking, it should be saving all parties money [repair should not invite the same contribution as replacement]. 3. You will get what the insurance company have got you to agree to and sign for. This would have happened before (policy) inception. 4. The insurance companies do not audit the repair companies to see how many windscreens they save with a 'repair first' policy. If they did, the technician that arrives to replace your windscreen should be making you aware that you as the policyholder would need to acknowledge that you are declining the repair option contrary to advice given. 5. No photographic evidence is needed. 6. The replacement company will be keen to supply a new windscreen. The system is open to abuse and it gets raped. I would consider the type of damage first - if you can post an image I will try and help you manage expectation - replacing it is not always the best option.

Thanks for all the replies. I’ve gone back to my insurer and will either repair (if possible) or replace only with an OEM windscreen. Thanks again for the advice

As others above have said definitely repair if at all possible. Should also be relatively cheap so not something I'd personally use an insurance company for. There may be no excess from them but it is often logged as a claim that will sit with you for 5 years. So double check this before. If you end up replacing, with a car of this value an OEM replacement would be advised, and also helps ensure quality. Assuming it is fitted correctly (but that is a different conversation). They may allow you to specify an OEM screen and a fitter of your choosing, but the excess will likely jump up to something much higher.

If you're going down the relacement route and live in the South East I'd used Paul @ Glasstec who is a member on here. He does a lot of work on Porsche, he's done two replacement screens for me in the last four years and also recently did a fantastic job on my old air cooled 911 re-fitting the windscreen. https://glasstecpaul.com Thread here with his details https://www.pistonheads.com/gassing/topic.asp?h=0&...

Cheib said: If you're going down the relacement route and live in the South East I'd used Paul @ Glasstec who is a member on here. He does a lot of work on Porsche, he's done two replacement screens for me in the last four years and also recently did a fantastic job on my old air cooled 911 re-fitting the windscreen. https://glasstecpaul.com Thread here with his details https://www.pistonheads.com/gassing/topic.asp?h=0&... Another vote for Paul at Glasstec, excellent knowledge and super realiable, proper old school service and customer service.

The poster Glassman and Paul at Glasstec are one and the same, yes?

Tripe Bypass said: The poster Glassman and Paul at Glasstec are one and the same, yes?

Just don't use Autoglass, i ended up with two windscreens (they used a cheap Chinese knock off firstly that didn't fit), a bonnet respray (fitter damaged my bonnet) and a new Satnav cable (they broken the cable) because they're totally useless

I went through this last year on my 991.2. The windscreen contributes quite a percentage (30%?) to the structural strength of the car. Use a genuine Porsche windscreen to suit your car according to extras (cameras etc) and 2 part Porsche adhesive. The adhesive has an "open time" of 15 minutes. The gap around the screen should be 3mm all around. The car must not be used for 2 hours after screen fitting. Temperature to be >10c. Someone kindly sent me the workshop instructions but unfortunately I can't attach a pdf. My insurer charges an extra £200 for not using their windscreen company but in the end didn't apply it. Cost at an OPC was £1.089.43 after 10% discount.

Ok that's all superb advice and really appreciated. I'm waiting for the insurance company to confirm OEM replacement and also whether this would effectively count as a claim albeit I have protected NCB. A repair sounds the better way forward with all the associated risks/costs for a full replacement. Unfortunately I'm in Cheshire so out of reach of the recommended chap. Thanks again folks.

Soddem Hall said: Ok that's all superb advice and really appreciated. I'm waiting for the insurance company to confirm OEM replacement and also whether this would effectively count as a claim albeit I have protected NCB. A repair sounds the better way forward with all the associated risks/costs for a full replacement. Unfortunately I'm in Cheshire so out of reach of the recommended chap. Thanks again folks. I would still drop him a message, he does travel or may recommend somebody

There are three OPC's in reach of you, Chester, Wilmslow and Stockport. Also, there is the Porsche Approved body shop of Road and Race at Hulton, north Manchester area.

Thanks 996 Targa. Just waiting for an update from my insurer on an OEM w’screen and then who I can ask to fit, noting they have a tie up with auto glass but I’d rather have an OPC/specialist do the the replacement. Thx again

Soddem Hall said: Thanks 996 Targa. Just waiting for an update from my insurer on an OEM w’screen and then who I can ask to fit, noting they have a tie up with auto glass but I’d rather have an OPC/specialist do the the replacement. Thx again Is it Admiral? Just asking as am in the process of discussing me not using Autoglass, and an independent fitter (Paul / Glass Tec) with Porsche supplied screen. Not an easy process but am making progress, so it may be worth us comparing notes. Edited by First Sea Lord on Wednesday 15th March 18:02

Esure

Soddem Hall said: Esure Hope you get sorted soon

Had my 992 Targa windscreen replaced last week through Autoglass via Admiral. I requested OEM glass and it took about 2 weeks for them to get the Pilkington glass from Porsche (excess was £115). The replacement had to be done at the Autoglass repair centre and took a few hours. The technician went through step by step of the whole process. No issues since, no creeking etc. only pain is having to get Gtechniq applied again. Overall I have nothing but positives for the work carried out by Autoglass. Just remember most OPC will outsource glass replacement to a third party. Edited by 911_TGA on Thursday 16th March 00:11

911_TGA said: Had my 992 Targa windscreen replaced last week through Autoglass via Admiral. I requested OEM glass and it took about 2 weeks for them to get the Pilkington glass from Porsche (excess was £115). The replacement had to be done at the Autoglass repair centre and took a few hours. The technician went through step by step of the whole process. No issues since, no creeking etc. only pain is having to get Gtechniq applied again. Overall I have nothing but positives for the work carried out by Autoglass. Just remember most OPC will outsource glass replacement to a third party. Edited by 911_TGA on Thursday 16th March 00:11 This is useful. Thanks.

Keen to know how this turned out…. I have Autoglass replacing my 991.1 screen shortly

I’d get it into an OPC to sort, I did when mine got cracked on my old car. Had to argue the toss with the insurer but I pointed out that if there were any warranty issues due to a leak etc then it would their bill as Porsche wouldn’t be happy to pay out. Funnily enough they gave up arguing when that was pointed out and let the OPC guys sort with a proper screen.

A few months ago I insisted on a genuine Audi windscreen for my Q5 and Autoglass agreed. It was fitted perfectly (in their Slough depot) and all good so far.