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My trip to the Porsche dealer (cupholder assembly replacement)

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14 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHMy trip to the Porsche dealer (cupholder assembly replacement)

Leading reported evidence

Replace ($305) and i declined

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

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Suggestion

I had spoken to him last week about an oil and filter change ($305) and I declined.

My trip to the Porsche dealer (cupholder assembly replacement)
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Leading evidence: 'Replace ($305) and i declined' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Replace ($305) and i declined' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 14 captured posts examined · 1 partial discussions

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Replace steering rack, i got quoted around $3000

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

For instance, when I had to replace my steering rack, I got quoted around $3000 for the new rack (part only, not labor!).

My trip to the Porsche dealer (cupholder assembly replacement)
Frequently discussed actions (2)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Replace ($305) and i declined

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I had spoken to him last week about an oil and filter change ($305) and I declined.

My trip to the Porsche dealer (cupholder assembly replacement)

Replace steering rack, i got quoted around $3000

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

For instance, when I had to replace my steering rack, I got quoted around $3000 for the new rack (part only, not labor!).

My trip to the Porsche dealer (cupholder assembly replacement)
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

14 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Planet-9: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

, the difference is that I packed the spring full of grease and that fixed the issue.

No unique explicit quoted action; no causal link assigned

Generation: 20261026T161109Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1Original post

2006 Cayman S 987c, stock, 72k miles. Thanks to a previous thread here on the cupholder assembly, I knew that when the "cupholder panel" fails to fold back up and click into place that the entire assembly needs to be replaced. I called my local Porsche dealer parts dept. to get a price ($482) and I do want to sell the car someday and it looks unseemly with the panel down ALL the time, so I bit the bullet. Made an appointment and said I'd need a loaner car. I showed up early at 8:20am and I'm the only one in the place. The Service Manager asked for my license and proof of insurance. He told me they have to check them closely now because of the "incident" (customer totaled a loaner, came to find out his insurance had lapsed; how do you total a nearly new Porsche in town????). He asked me if this was all we were doing today and I said yessir. I had spoken to him last week about an oil and filter change ($305) and I declined. Had it done yesterday at my trusted Jag/Rover/ Acura /Mercedes mechanic for $112 (genuine Porsche filter, 5w30 Castrol synthetic). He then asked me if I had time to wait, the customer turned in the Macan after hours last night and it needed a wash and fuel. I said sure. Checked out the merch on display (genuine Porsche tire valve stem caps, set of 4, $64) and then wandered out on the lot to review the inventory ( Panamera Turbo S sedan: how can it be a turbo if it's all electric???). No prices on any of these vehicles, new or preowned. 20 minutes later I'm on my way in a Macan with 785 miles on it. Turbo 4 cylinder I believe. Not too bad but the A/C is weak, really weak. To me it's more of a hatchback than a compact SUV but I guess they're pretty popular. Service Manager calls me at 3pm, it's ready. I show up after work and pay the tab, $637.85 with labor, tax and "shop fees $15.18". He tells me it passed the "multi-point inspection" except the front tires are wearing, would I like a quote on replacements? Sure, I say. He asks me my preferred brand, I say Sumitomo. Three times. And then again later. I don't track, I just need decent tires for the daily drive. He says he can only quote Porsche approved tires and then... he's really phoning it in here, prints me out Michelin Pilot Sport PS2 (max performance summer) $215 each and Pirelli WInter Sottozero Serie II (performance winter/snow) $230.16. I'm in Kansas. We get some snow but this ain't Minnesota. Mount/balance, 4 wheel alignment, disposal, wheel weights, road hazard = $465 plus the cost of the pair of tires . I've had enough and get up to leave. He thanks me, I thank him. He tells me he had it washed and vacuumed so I thank him again and get out of there. My conclusion here is that rich people don't pay enough income tax.

POST 2Original post

You should’ve bought a used part from a wrecked car and replaced it yourself. Bet it would cost you $50

POST 3Original post

You brought a Porsche to a Porsche dealership. Not sure what you were expecting. Their cars are expensive. Parts and service is expensive. The guy asked if you wanted a quote on new tires , you said yes, and then were mad that they didn’t have Sumitomos?

POST 4Original post

just curious how much would this cost at a indie/diy?

POST 5Original post

"wrecked car" I thought of that. But you know how many salvaged Cayman /Boxters there are in Kansas? After I finally find one, probably in Missouri: "Hey man I just need the cupholder assembly!" They're not exactly as plentiful as Camaro Z-28's you know.

POST 6Original post

Oh I knew it was expensive when the audio head unit crapped out and this same Service Manager quoted me $4,643.12 plus $172 in labor to replace it, with a 6 month lead time. I just thought some of you might like to know just how ridiculously expensive it really is. $305 for an oil change and filter? I thought maybe double another shop's rate but it actually is triple. Incredible. Or, as somebody else wrote on here recently, "Congratulations! You own a Porsche !" Nah not mad about the Sumitomo's. I don't know if he had not heard of them because he's so Team Porsche and they are not authorized or if it was because we were both wearing masks and he couldn't get what I was saying. Also, I don't think I've every seen the word " Michelin " on Planet 9 but maybe I just haven't read far enough. Not the first name I think of for sports car tires . Oh, obviously it's me. Look whats on their web page: Performance Sport Tires | Michelin

POST 7Original post

The cupholder assembly? I guess I could have had the Jag/Rover/ Acura /Mercedes/etc mechanic price it for me but I don't know that they do that sort of thing regularly. I didn't want to hear "We're not a body shop" or something. They are old guys who quit the local dealers years ago due to, you guessed it, price gouging the customers. They told me they often have to order parts from Kansas City or Oklahoma City because the local dealers' parts depts refuse to sell to them.

POST 8Original post

My 986 had Sumitomo tires until I replaced them with Michelin . They were brand new, my experience was they flat spotted and felt like Conestoga wagon wheels for the first two miles.

POST 9Original post

Agree with Kiznarsh, additionally it's not merely savings. I'm confident nobody is as meticulous and careful as I am with my vehicle.

POST 10Original post

Some Porsche dealers do charge a lot; some less but all are expensive. I read somewhere that Porsche makes more on the sale of every car than any manufacturer like $9000 per car The top Chevrolet dealers each sell more Corvettes in a year than Porsche sells in all their dealers for all their models nationwide so they need to cleanup on every sale and service.

POST 11Original post

Surprised they didn't just do it while you waited! Changing out the cup holder is a very easy job! I love my dealerships here in San Diego, but I don't go to them when I'm looking for a deal, that's for sure. For instance, when I had to replace my steering rack, I got quoted around $3000 for the new rack (part only, not labor!). A remanufactured one through an independent was $700 (again, part only, not labor). Yeah, guess which way I went! Car's got 160,000 miles on it now, I'm fine with things not being brand new anymore.

POST 12Original post

Its a popular issue unfortunately with the cup holder, however only 2 small bolts hold it in....less then a 10min repair

POST 13Original post

I just had this problem with my cupholder and was able to fix it with this video , the difference is that I packed the spring full of grease and that fixed the issue.

POST 14Original post

I bought one for $199 on eBay and it took maybe 5 minutes to install it. It’s two easy bolts in the glovebox. Did you go to troll them or something?

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