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Planet-9

Using Durametric to clear 20K service message...

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Original source
10 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHUsing Durametric to clear 20K service message...

Leading reported evidence

Reset bug

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

ah ha, I just saw that 5.0.5 was the version fixing a service reset bug with 9*7's .

Using Durametric to clear 20K service message...
Read full discussion summary

Leading evidence: 'Reset bug' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Reset bug' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 10 captured posts examined · 1 partial discussions

Compare 4 other evidence results

Reset service message 3 times now...and it still shows up

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I have plugged in my durametric and told it to reset the service message 3 times now...and it still shows up.

Using Durametric to clear 20K service message...

Reset service reminder

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Go to Instrument Cluster, and then on the Diagnostics tab go to Reset Service Reminder

Using Durametric to clear 20K service message...

Reset signal has

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

According to Duram, the reset signal has to be sent over a very small time interval, and he thinks that because some Laptop processors slow down when they are on battery, that may occasionally be responsible for failures.

Using Durametric to clear 20K service message...

Run 5.0.4 so i am downloading the newest version

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I was running 5.0.4 so I am downloading the newest version.

Using Durametric to clear 20K service message...
Frequently discussed actions (7)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Reset bug

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

ah ha, I just saw that 5.0.5 was the version fixing a service reset bug with 9*7's .

Using Durametric to clear 20K service message...

Reset service message 3 times now...and it still shows up

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I have plugged in my durametric and told it to reset the service message 3 times now...and it still shows up.

Using Durametric to clear 20K service message...

Reset service reminder

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Go to Instrument Cluster, and then on the Diagnostics tab go to Reset Service Reminder

Using Durametric to clear 20K service message...

Reset signal has

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

According to Duram, the reset signal has to be sent over a very small time interval, and he thinks that because some Laptop processors slow down when they are on battery, that may occasionally be responsible for failures.

Using Durametric to clear 20K service message...

Run 5.0.4 so i am downloading the newest version

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I was running 5.0.4 so I am downloading the newest version.

Using Durametric to clear 20K service message...

Run on battery - i find it still runs fine

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

(You will note that on newer versions you get a warning pop-up if you are running on battery - I find it still runs fine for clearing codes)

Using Durametric to clear 20K service message...

Use laptop, make sure

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

If you are using a laptop, make sure that it is on AC power.

Using Durametric to clear 20K service message...
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

10 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Planet-9: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

I had problems resetting mine too, but Duram (of Durametric) worked on it until he solved the problem.

No unique explicit quoted action; no causal link assigned

Generation: 20261027T033922Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1Original post

I have plugged in my durametric and told it to reset the service message 3 times now...and it still shows up. Here are the steps I use: I plug everything in and get the software running. I turn the key to auxiliary, so everything lights up. I clear the code. Then, I start the car and the damn light still comes on. Ideas?

POST 3Original post

I had problems resetting mine too, but Duram (of Durametric) worked on it until he solved the problem. You need to make sure that you download the latest version (5.0.7) from Durametric.com. If you are using a laptop, make sure that it is on AC power. Go to Instrument Cluster, and then on the Diagnostics tab go to Reset Service Reminder

POST 4Original post

I was running 5.0.4 so I am downloading the newest version. What does plugging the laptop in have to do with anything? That is sort of the reason I have a laptop in the garage...so I dont have to carry the cords around and such.

POST 5Original post

ah ha, I just saw that 5.0.5 was the version fixing a service reset bug with 9*7's .

POST 6Original post

let us guess.... you were on a version < 5.0.5

POST 7Original post

According to Duram, the reset signal has to be sent over a very small time interval, and he thinks that because some Laptop processors slow down when they are on battery, that may occasionally be responsible for failures. (You will note that on newer versions you get a warning pop-up if you are running on battery - I find it still runs fine for clearing codes)

POST 8Original post

Link To Duramatic Does anyone know where I can obtain the Duramatic Link? I need to turn off the 20k Service Light .I did a DIY Thanks much

POST 10Original post

Is this what you're looking for??? Durametric Software Diagnostic Tools

This is a source reference. Confirm exact model applicability in the original material.