11 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHService Records??
Leading reported evidence
Replace other than lots of oil changes the only thg
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
Other than lots of oil changes the only thg that stood out was the steering rack was replaced at about 85k.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Never checked my owners manual, but I remember in the day that dealers would "stamp" routine checks (and oil changes) in the book that the work had been done.
Leading evidence: 'Replace other than lots of oil changes the only thg' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Replace ) in the book' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Never checked my owners manual, but I remember in the day that dealers would "stamp" routine checks (and oil changes) in the book that the work had been done.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Other than lots of oil changes the only thg that stood out was the steering rack was replaced at about 85k.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
In fact, if the current owner wants someone to see the records, we run a copy and send it to the owner only after we get either an email or written request for them.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
Replace ) in the book
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Never checked my owners manual, but I remember in the day that dealers would "stamp" routine checks (and oil changes) in the book that the work had been done.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
In fact, if the current owner wants someone to see the records, we run a copy and send it to the owner only after we get either an email or written request for them.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
11 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Pelican Parts: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
0 acknowledgements have no verified action link; they do not establish a repair result.
Generation: 20261027T031046Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources
Recently called a dealership about a Boxster for sale. When talking with the sales-rep, I asked about the service records for the car. I was told, "We have the records, but they belong to the previous owners(s). We can't (won't) give you the records". Has anyone run into this before? I think they must have something to hide!!!!
Actually, quite common. With continued expansion of regulations on personal privacy, dealers now even have to keep any paperwork associated with the car in a locked and secured area, with limited access even to dealership employee's.
Even indies are not exempt from this, my lawyers told me several years ago that all service records are the property of the car owner, not the shop, and we should never share anything with a third party. In fact, if the current owner wants someone to see the records, we run a copy and send it to the owner only after we get either an email or written request for them. Then, if he wants to share them, he can freely do so, but we are not involved and have proof that the owner requested the records and that we sent them to him.
Unfortunately, lawyers run the world............
JFP: OK, I get the "privacy" thing. Just let the dealer remove the name, address or other info from the records. Should be easy enough. Hell, if I have a vin, I can find out who the owners were in about 10 sec. flat! Registration recs are easy! I always felt the records "belong" to the vehicle! Go ahead and scrub the personal info for legal reasons, but let me have the records! This killed the deal for me.
Dealerships are always going to lean towards being safe, so rather than developing redacted versions of the records, they tend to say nothing. And as a legal point, the records belong to the owner who paid for them, not the car. This is why we always encourage owners to keep their paper records in order, they may be irreplaceable down the road.
JFP: Thanks for the info. I would think if you are going to ask top dollar for a "well maintained" Porsche, most "Porsche guys" are going to want to at least take a look. Never checked my owners manual, but I remember in the day that dealers would "stamp" routine checks (and oil changes) in the book that the work had been done. I'll have to pull mine to check if Porsche does this. Thanks again for the info!
It's quite common that the dealership will withhold records.
My experience includes anywhere from Toyota, Honda, to BMW, Mercedes-Benz, and Porsche. I would much prefer to buy a car from an owner who has paper service records on hand as opposed to one who does not.
Not to say that the one that doesn't have service records is selling a bad car, but what if the next guy we sell the car to is as discerning as us? It can be a deal breaker for some! Case in point - I found a Lexus IS250 in manual transmission. The dealership would not let me see what work has been done to the car but kept assuring me the car is in great shape and maintenance is up to date.
While Lexus is known for their reliability, I had to decline the sale because there were no included service records from the previous owner, and despite the vehicle allegedly being dealer-maintained. It was just a chance I didn't want to take, especially the opportunity chance if and when I sell the car in the future. There will always be guys like us who want it all!
Your best bet is to buy a three ring binder when you get the car, and put the paper copies of the service work order in the binder in order of occurrence. When you go to sell the car, you have a complete and easy to follow full service record. A second choice would be a file folder, and lastly scanned copies of the paper records.
I recently bought a 997S from Porsche of Orlando and the car had been originally sold and always serviced there so they printed out the full service history and showed it to me but after I bought the car they were a little reluctant to give them to me because the previous owner's name and address were on all of them, even though they had already scratched over all of that with a black marker. But my sales guy said hold on a minute and he went in his office and cut out the upper left corner of every page so that the previous owner's info was gone and I still had the service done, mileage, date, etc and he gave me the whole stack with no issues after that.
I bought a 993 from New York city about 4 yrs ago. On a guess I called the Manhatten Porsche dealer. I spoke to the service mgr. He told me the records were private and he couldn,t give me a copy. BUT he was willing to read off all the services performed during the last 4 or 5 yrs .yrs with dates and miles and what was done. He also listed all warranty claims made to that vin during another owners period.
Other than lots of oil changes the only thg that stood out was the steering rack was replaced at about 85k.
This is a source reference. Confirm exact model applicability in the original material.
