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Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

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14 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHDoor window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Reported or suspected cause

atypical, the connector

Reported cause

No successful repair reported for this finding.

1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that report identifying a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Reported cause · Original poster

My problem was atypical, the connector from the wiring harness to the door latch was making intermittent contact.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners
Frequently discussed work

Check door latch connections next

No successful repair reported for this finding.

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Reported fixes
0
Unsuccessful attempts
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Discussions
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Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I'll check the door latch connections next...

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners
Read full discussion summary

Leading evidence: 'atypical, the connector' (1 discussions report identifying this cause; no attributable repair resolution). Across 1 matching discussions, the most frequently mentioned possible cause is 'atypical, the connector' (1 discussions; 1 report identifying it and 0 suggest it). The most frequently discussed action is 'Check door latch connections next' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 14 captured posts examined · 0 partial discussions

Compare 4 other evidence results

Check door latch connections next

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I'll check the door latch connections next...

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Check list

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Door window not dropping properly – a troubleshooting check list.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Check solder joint or other simple fix

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

I am tempted to take mine apart to check for a bad solder joint or other simple fix.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Replace 9-pin locking unit

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I did change the 9-pin locking unit, but the issue came back as intermitent problem.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners
Frequently discussed actions (5)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Check door latch connections next

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I'll check the door latch connections next...

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Check list

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Door window not dropping properly – a troubleshooting check list.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Check solder joint or other simple fix

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

I am tempted to take mine apart to check for a bad solder joint or other simple fix.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Replace 9-pin locking unit

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I did change the 9-pin locking unit, but the issue came back as intermitent problem.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Run then the problem is

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

If it does run then the problem is that the cables have stretched, you can either pay for a whole new actuator and fit it, or you can do what I did and buy a bicycle cable adjuster (slotted so you can fit it to the cable) and fit it.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners
Reported and suspected causes (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

atypical, the connector

No successful repair reported for this finding.

1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that report identifying a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Reported cause · Original poster

My problem was atypical, the connector from the wiring harness to the door latch was making intermittent contact.

Door window not dropping properly – a troubleshooting check list. - 986 Forum - The Community for Porsche Boxster & Cayman Owners
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

14 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • 986Forum: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

I did change the 9-pin locking unit, but the issue came back as intermitent problem.

No unique explicit quoted action; no causal link assigned

Generation: 20261026T220748Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Door window not dropping properly – a troubleshooting check list. I have been working on my passenger side window, which was not dropping, so have spent a lot of time reading posts about the window drop. The problem is there are so many posts and so many suggestions it is difficult to decide where to start. So I will try to bring together in one place a list of things to check and solutions. This will be in a document that can be updated with additional information rather than a thread with interminable comments (not all relevant) that one has to wade through. I have started the document with some of the things learned in my searches and placed it here : https://www.dropbox.com/s/88b5qvym9q3f63q/Window%20drop%20troubleshooting.rtf?dl=0 I invited everyone to make suggestions in this thread that I will try to integrate into the document. Please do not hijack this thread with your questions... there are other threads for that or start your own thread. Thanks.

POST 2 / ORIGINAL POSTEROriginal post

A question of my own... it is not clear to me if the microswitches in the door handles are involved in the window drop and if so how. It seems to me that the microswitch in the latch is what tells the car that the latch has been released... so drop the window and then that the latch is closed so raise the window.

POST 3Original post

Hi there is a micro switch inside the lock On a cam which drops the window as you pull the handle

POST 4Original post

When you lift the door handle do you hear the motor run? If it does run then the problem is that the cables have stretched, you can either pay for a whole new actuator and fit it, or you can do what I did and buy a bicycle cable adjuster (slotted so you can fit it to the cable) and fit it. There are plenty of YouTube vids about this and that’s how I discovered it, don’t do the ‘cable tie’ fix, it doesn’t work to well. My 2001 Boxster had the same problem and after doing the bicycle adjuster fix more than a year ago now, it is still working perfectly.

POST 5 / ORIGINAL POSTEROriginal post

My problem was atypical, the connector from the wiring harness to the door latch was making intermittent contact. I am waiting for a new connector to finally fix it, though my temporary fix seems to be working now. I encourage everyone who has experience with the window drop issue to read the document linked in the first post above and leave their comments in this thread.

POST 6Original post

Quotes source post: 620629

Was the issue with connector to outside latch (handle) or inside latch (handle)?

POST 7 / ORIGINAL POSTEROriginal post

Quotes source post: 620636

Neither... to the latch (locking mechanism) itself. It is a 9 pin connector.

POST 8Original post

Quotes source post: 620672

Ok, thanks. I did change the 9-pin locking unit, but the issue came back as intermitent problem. I'll check the door latch connections next...

POST 9Original post

Quotes source post: 620629

Thanks for the info! Looks like I had the same issue like you did. The actual 9-pin connector to the lock mechanism had connection issues, but was able to clean it so it works now. Where you ordered the new connector from? I'd like to swap the connector as wellas well to avoid annoying same issues in the future.

POST 10 / ORIGINAL POSTEROriginal post

Quotes source post: 620785

I ordered from eBay. https://www.ebay.ca/itm/262857126827 Your local Audi or VW dealer may have one. I am not looking forward to splicing the 9 wires.

POST 12 / ORIGINAL POSTEROriginal post

Quotes source post: 620629

Or not. I replaced the connector and still have the problem so it must be internal to the latch. I am weighing my options... don't feel like spending $600 CDN for the latch that my Boxster with the M535 alarm option needs. I am tempted to take mine apart to check for a bad solder joint or other simple fix. I am wondering what would happen if I installed a standard latch (like from a VW, available for $60 CDN), that should at least fix my window problem, but what would it do to the alarm?

POST 13 / ORIGINAL POSTEROriginal post

Victory! I think. I found the problem after reading an old thread on a VW site that explained a common problem on these latches (that are on Porsches, Audis and VWs with minor variations) is solder connections cracking on the PCB. So I took my latch apart, which is really easy, and saw at least one cracked solder connection for the pins from the external 9 pin connector. I retouched the nine solder joints and now the window drops reliably. It was really worth the effort $0 vs $600 for a new Porsche latch. :dance: These videos show how to do it... How to Fix a VW Door Lock Module PERMANENTLY - YouTube https://www.youtube.com/watch?time_continue=767&v=z5dtdyDDgrw&feature=emb_logo https://www.youtube.com/watch?v=xcRsmwi6EBM

POST 14Original post

Quotes source post: 623841

Awesome! Thanks for sharing the solution!

This is a source reference. Confirm exact model applicability in the original material.