911uk

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Leading reported evidence

Use cd cleaners

Performed · outcome unconfirmed

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Unsuccessful attempts: 1
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Discussions that performed work without a confirmed outcome: 1

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Performed · outcome unconfirmed · Original poster
It is NOT because my CD is incorrect or scratched - I have also used CD cleaners.
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Leading evidence: 'Use cd cleaners' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Use cd cleaners' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 4 captured posts examined · 0 partial discussions

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Use cd cleaners

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that performed work without a confirmed outcome: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster
It is NOT because my CD is incorrect or scratched - I have also used CD cleaners.
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Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

4 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

911uk: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261027T075545Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hello - does anybody have a picture of the laser unit that sits inside a PCM 1 sat nav cd player (referring to the unit under the screen where you insert the sat nav disk)? I keep getting told my "cd is upside down" when its not, so I think the laser has stopped working correctly which is confusing the unit. It is NOT because my CD is incorrect or scratched - I have also used CD cleaners. Thanks in advance.

POST 2Original post

i had the same problem with mine but it seems to have cured itself....... maybe its just me but it seemed to coincide with the car going in for some work and the battery being unplugged for a period?? I will admit that this was one of the cures that Gill at Quicksilver automotive suggested when it first happened and i never got round to doing it.... maybe worth a try? toohey

POST 3Original post

POST 4 / ORIGINAL POSTEROriginal post

Hi Toohey, I really appeciate the response. I think I might give that a shot tonight - I do have my PCM code but because it was not my car from new I'm hoping it hasn't be changed. Cheers

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