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advce appt'd -2004 996 C4S-<6 yrs old - crank cse failure

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YOUR RESEARCHadvce appt'd -2004 996 C4S-<6 yrs old - crank cse failure

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Install (porsche reading) and porsche reading told me

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Performed · outcome unconfirmed · Original poster
Hi, my 2004 996 c4s - full Porsche service history had a new clutch fitted (porsche reading) and porsche reading told me that there was a coolant leak through the split crankcase going through engine.
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advce appt'd -2004 996 C4S-<6 yrs old - crank cse failure

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Leading evidence: 'Install (porsche reading) and porsche reading told me' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Install (porsche reading) and porsche reading told me' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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Install (porsche reading) and porsche reading told me

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Discussions that performed work without a confirmed outcome: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster
Hi, my 2004 996 c4s - full Porsche service history had a new clutch fitted (porsche reading) and porsche reading told me that there was a coolant leak through the split crankcase going through engine.
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advce appt'd -2004 996 C4S-<6 yrs old - crank cse failure

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3 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

911uk: 1 discussions

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POST 1 / ORIGINAL POSTEROriginal post

Hi, my 2004 996 c4s - full Porsche service history had a new clutch fitted (porsche reading) and porsche reading told me that there was a coolant leak through the split crankcase going through engine. To rectify £7,500 as i had a gold warranty with warranty wise contacted them - first time declined the work as not catastrophic failure - I told them doesn't state this in the warranty and porsche said was covered in the warranty - i supplied porsche with the warranty documents - w/wise sent assessor who said was meterlurgical and was a progressive fault - therefore w/wise said not covered - again nothin in the warranty against this not being covered! Porche have said as meturlurgical - manufacturing fault will do the job for £3,500 as a goodwill gesture - the car has only done 48K and well looked after..... looks like i will have to go to court here.... do i take both of them to court? I think the warranty should cover it - i have £10K max per claim - I also thought Porche would be a better buy than this? Had the motor 7 months....any thoughts much appreciated

POST 2Original post

Sorry to hear that. If Porsche are saying it's a manufacturing fault then why not 100% liability? I'd get that in writting that it's a manufacture fault and proceed from there. Best of luck...

POST 3Original post

Yeah, get that in writing. I found for very big jobs (i.e. an engine strip down on a Boxster due to an broken IMS bolt.....) OPCs hit you with a big figure and then will negotiate down. I guess they want the business. I doubt Porsche GB will admit outright liability here though, and clearly the OPC wants to be seen offering goodwill. One ray of sunshine perhaps. Pretty sure if a car is less than six years old, it is covered by the Sale of Goods act in that it must be sufficiently durable - a split crankcase on a 48K car isn't sufficiently durable... I don't know if you have to be the original owner for this to apply or not though. Give consumer direct a call, they should be able to advise of your rights and who you should be hassling (Porsche/Warranty Wise/dealer who sold you the car). Also give Porsche GB a ring to explain the situation and your 'disappointment with the brand' - you have nothing to lose.

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