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Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

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Original source
7 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHNavigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Leading reported evidence

Replace tracker unit in the car

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

It took 3 months for the services to be able to find the car, including a 3 day spell at the dealer while they replaced the tracker unit in the car.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK
Frequently discussed work

Check with your insurer if they are happy

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK
Read full discussion summary

Leading evidence: 'Replace tracker unit in the car' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Check with your insurer if they are happy' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 7 captured posts examined · 1 partial discussions

Compare 4 other evidence results

Check with your insurer if they are happy

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use "send

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Suggestion

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use built in sim card as a wifi hotspot

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Data package lets you use the built in SIM card as a wifi hotspot for your phone.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Suggestion

Data package lets you use the built in SIM card as a wifi hotspot for your phone.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use driver id fobs

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK
Frequently discussed actions (8)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Check with your insurer if they are happy

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Replace tracker unit in the car

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

It took 3 months for the services to be able to find the car, including a 3 day spell at the dealer while they replaced the tracker unit in the car.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use "send

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Suggestion

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use built in sim card as a wifi hotspot

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Data package lets you use the built in SIM card as a wifi hotspot for your phone.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Suggestion

Data package lets you use the built in SIM card as a wifi hotspot for your phone.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use driver id fobs

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use oe system

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Aftermarket trackers exist if you don't wish to use the OE system but warranty implications beyond year 3 are "grey".

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use oe tracker it needs

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

If you do use the OE tracker it needs to be activated by an OPC, remember to tell them you want to use it so they can do the setup work.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK

Use waze

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I never found the remote services to be all that good - and use Waze on carplay pretty much always.

Navigation & Infotainment Services - only 24 months? - Page 1 - Boxster/Cayman - PistonHeads UK
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

7 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • PistonHeads: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

They were very professional in the circumstances, but I got the impression that they were taking some flak for a system that didn't work, and that they couldn't do very much about.

No unique explicit quoted action; no causal link assigned

Generation: 20261026T112012Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

These appear to be complimentary for only 24 months from date of first registration. I am guessing that there will be no complimentary extension on the 24 month old Spyder that I am on the point of buying from an OPC? Having had Real Time Traffic Info on my M3 (for 36 months FOC...) I am definitely keen on keeping this functionality as well as other remote services. My assumption is that Apple Carplay is supported, but not Android Auto? I wonder if the OPC would swap the free mats/luggage compartment protection (*2) for a 12 month extension (£139)....?

POST 2Original post

A 12 month extension to remote services is only £99

POST 3Original post

Yes you'll have wired CarPlay - but not android auto. I never found the remote services to be all that good - and use Waze on carplay pretty much always.

POST 4Original post

The online/remote services are split across a series of separate bundles depending on what you want. Porsche Car connect provided by Vodafone: Remote services, £99 per year Security Services + Safety Services, £235 per year Remote Services + Security Services + Safety Services, £266 per year Porsche Online services provided by Porsche: Navigation & Infotainment Services, inc data £139.00 per year Data Package £19 per month To keep online traffic and map updates you want just Navigation & Infotainment Services. Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app. However stored POI's also in the app are part of the Navigation & Infotainment Services package. Security services is the Porsche tracker. Safety services is emergency call (eCall) functionality. Data package lets you use the built in SIM card as a wifi hotspot for your phone. To use the built in apple music / amazon music service you either need this, a separate data sim or the infotainment connected to your phone with your phone acting as a hot spot. Edited by b0rk on Saturday 7th January 21:36

POST 5 / ORIGINAL POSTEROriginal post

b0rk said: The online/remote services are split across a series of separate bundles depending on what you want. Porsche Car connect provided by Vodafone: Remote services, £99 per year Security Services + Safety Services, £235 per year Remote Services + Security Services + Safety Services, £266 per year Porsche Online services provided by Porsche: Navigation & Infotainment Services, inc data £139.00 per year Data Package £19 per month To keep online traffic and map updates you want just Navigation & Infotainment Services. Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app. However stored POI's also in the app are part of the Navigation & Infotainment Services package. Security services is the Porsche tracker. Safety services is emergency call (eCall) functionality. Data package lets you use the built in SIM card as a wifi hotspot for your phone. To use the built in apple music / amazon music service you either need this, a separate data sim or the infotainment connected to your phone with your phone acting as a hot spot. Edited by b0rk on Saturday 7th January 21:36 Thank you for such a comprehensive answer! I will need the Porsche Tracker for insurance purposes, and if no Android Auto compatibiity exists (yet..?) it looks like a decent phone mount as well...sigh... BMW's Connecteddrive did all of the above (apart from Tracker) for £130/yr, so was good value by comparison.

POST 6Original post

There is no factory option for android auto. You can pay a specialist to modify the head unit to add the support which in some of the kits also adds wireless carplay, obviously this voids the warranty. Google PCM 4.0 android auto if you want to go down that rabbit hole. The USB socket is in the armrest and is USB-A rather than USB-C, no wireless charging obviously. Aftermarket trackers exist if you don't wish to use the OE system but warranty implications beyond year 3 are "grey". If you do use the OE tracker it needs to be activated by an OPC, remember to tell them you want to use it so they can do the setup work. The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not. Should the system go wrong / have a fit at any point you'll need to book it into an OPC for maintenance. There is a thread on here about this unfortunately.

POST 7Original post

Vodafone remote services are only complimentary for the first 12 months, or at least that's how they were on the 718 I bought new November before last. I just couldn't make myself pay for an extension because: 1. It took 3 months for the services to be able to find the car, including a 3 day spell at the dealer while they replaced the tracker unit in the car. 2. The tracking was remarkably unreliable, often showing the car to be several miles away from where I had left it. I had week's holiday where the tracker would have led me to believe the car had been stolen, but I was pretty sure it hadn't. Fortunately it was right where I had left it when I got home. Hard to believe how far backwards Car Connect seems to have gone between my first 718 in 2017 and my latest in 2021. If I were Vodafone, I would have thrown in free extensions until a year after the service was first usable for all the customers that were affected. I'm not about to waste my time trying to get hold of them to tell them that. If the system had worked better once it was up and going I might have thought differently. I felt really sorry for their phone operatives while they were trying to get the system working on my car last year. They were very professional in the circumstances, but I got the impression that they were taking some flak for a system that didn't work, and that they couldn't do very much about. Liam

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