Planet-9

GW500 help!

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8 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis

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YOUR RESEARCHGW500 help!

Reported repair

Set unit

Reported resolution

1
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that report a fix: 1

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Reported fix
Re-setting the unit fixed the problem.
Original post Read captured discussion
GW500 help!

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Leading evidence: 'Set unit' (1 discussions report resolution; 0 report an unsuccessful attempt). Across 1 matching discussions, The most frequently discussed action is 'Set unit' (1 discussions). For that action, 1 discussions report a resolution and 0 report an unsuccessful attempt. The most frequently reported fix is 'Set unit', supported by resolution reports in 1 discussions. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 8 captured posts examined · 1 partial discussions

Compare 4 other evidence results

Check dip switch settings

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
If still no text, then check the DIP switch settings.
Original post Read captured discussion
GW500 help!

Reset gw500 or switching it off

Suggestion or failed attempt

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Reported fixes: 0
Unsuccessful attempts: 1
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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
But you tried resetting the GW500 or switching it off and on 3 times?
Original post Read captured discussion
GW500 help!

Set by default

Suggestion or failed attempt

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Reported fixes: 0
Unsuccessful attempts: 1
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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
In normal cases you don't need to touch the textmode settings (3 times on-off), it has the best setting by default.
Original post Read captured discussion
GW500 help!

Use non-switched power always

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
You must use non-switched power always.
Original post Read captured discussion
GW500 help!

Frequently discussed actions (5)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Set unit

1
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that report a fix: 1

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Reported fix
Re-setting the unit fixed the problem.
Original post Read captured discussion
GW500 help!

Check dip switch settings

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
If still no text, then check the DIP switch settings.
Original post Read captured discussion
GW500 help!

Reset gw500 or switching it off

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
But you tried resetting the GW500 or switching it off and on 3 times?
Original post Read captured discussion
GW500 help!

Set by default

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0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
In normal cases you don't need to touch the textmode settings (3 times on-off), it has the best setting by default.
Original post Read captured discussion
GW500 help!

Use non-switched power always

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
You must use non-switched power always.
Original post Read captured discussion
GW500 help!

Actions with reported resolution accounts (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Set unit

1
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that report a fix: 1

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Reported fix
Re-setting the unit fixed the problem.
Original post Read captured discussion
GW500 help!

Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

8 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

Planet-9: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261027T044418Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1Original post

I know..I know.. Another Dension thread! I just installed a GW500 and see no tracks - no songs titles- no albums but it plays just fine. I have PCM with no CD Changer but the Dension unit added CDC menues.. Is this just a matter of reprogramming my system for CDC? I have looked at all these threads and now I am completely lost.. Some say that the PCM will recognize the GW500 but none say that you need programming to get the titles. Other issues like the ipod stays on even after you remove the key? That cant be normal?? Thoughts Thx

POST 2Original post

Since I don't have the PCM, I'm afraid I can't help you very much. But you tried resetting the GW500 or switching it off and on 3 times? That depends where you get your power from? I tapped the power from the head unit, it stays on until you lock the doors

POST 3Original post

You need to do the GW500 configuration and turn on text, scroll, select, etc. All the options should be on for the PCM. You move the selector switch back and forth 3 times quickly and then the menu shows up, hold down the track forward button for ~3 seconds on each thing to select it and for the next setting to show up. You can read about this in the manual. The iPod does stay on after you leave the car as it continues to charge for some time and holds the song position in memory in case you return; it automatically shuts off after some time to preserve battery. There are two other options you can select for this in the charge settings (found in cd6 menu) of the GW500; if you want you can always have it shut off immediately, but I personally prefer the default setting.

POST 4Original post

Maybe you are in iPod UI mode? Make sure it is in iPod GW mode. If still no text, then check the DIP switch settings. Has your iPod writes "Porsche PCM" at startup? In normal cases you don't need to touch the textmode settings (3 times on-off), it has the best setting by default. You must use non-switched power always. The Gateway goes to sleep if the MOST ring shuts down. Usually it happens only after the car is locked.

POST 5Original post

That menu is only exists in the old 1.0x FW versions. Now the iPod charging is turned off, some seconds after the MOST ring shuts down.

POST 6Original post

All.. This site is great! Your responses have fixed my issues. Re-setting the unit fixed the problem. The manual is very unclear regarding menu access. Maybe the website has better info.. Anyway, I also had the power on a switched supply (I thought I had that ok but..). Thx for all your help!

POST 7Original post

I have to agree with you there. If this site wasn't around, I probably wouldn't have been able to install the spec.dock on my own. Both the install guides with photos and the snappy answers helped me get it done. So - thanks! (see this thread: http://www.planet-9.com/cayman-electronics/24759-dension-gw500-cdr-24-a.html )

POST 8Original post

Shameless plug worked! Contributing to this obviously well deserved site is a joy... Thx

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