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Another Warranty thread

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YOUR RESEARCHAnother Warranty thread

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Replace under warranty

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I know there are people who have had their heat shields replaced under warranty because I have PM'd them, and I mentioned this to the unhelpful service advisor, who then came back with the attitude and said 'well your car does have 85k miles on it, they wont cover it under warranty'.
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Another Warranty thread

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I think there's a couple of people on here who have had heat shields replaced under warranty.
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Another Warranty thread

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Leading evidence: 'Replace under warranty' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Replace under warranty' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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Replace under warranty

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that performed work without a confirmed outcome: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster
I know there are people who have had their heat shields replaced under warranty because I have PM'd them, and I mentioned this to the unhelpful service advisor, who then came back with the attitude and said 'well your car does have 85k miles on it, they wont cover it under warranty'.
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Another Warranty thread

Performed · outcome unconfirmed
I think there's a couple of people on here who have had heat shields replaced under warranty.
Original post Read captured discussion
Another Warranty thread

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3 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

911uk: 1 discussions

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POST 1 / ORIGINAL POSTEROriginal post

Sorry in advance, long post and lots of questions. It seems to me we have the whole spectrum of views regarding whether to have a warranty or not, and I myself sit on the fence with that. I was pleased mine came with it, but would I pay to extend it?? My issue is (and the point of this thread) how good are they anyway. We know they don't cover the wear and tear items so forget your brakes, clutch and the like, but what is wear and tear? My 996tt is in with the OPC at the moment for a number of things, and when I dropped it off I mentioned that 1, on each turbo there was a fixing nut missing, judging by the bolt it had corroded off, and 2, the heat shields were also badly corroded and also missing a fixing point because of this. The response was that corrosion is normal wear and tear and wouldn't be covered by the warranty. The car is rotting away?? Fair enough, I cant see that the turbo's are leaking or the heat shield will fall off because of the missing fixings, but surely it is supposed to be there for a reason. If you don't agree with a particular OPC, can you go to another for a second opinion? And do they charge you for looking at a potential warranty claim item?

POST 2Original post

I would be surprised to hear that they wouldn't cover these under the new style warranty if they actually had failed. I think there's a couple of people on here who have had heat shields replaced under warranty.

POST 3 / ORIGINAL POSTEROriginal post

I know there are people who have had their heat shields replaced under warranty because I have PM'd them, and I mentioned this to the unhelpful service advisor, who then came back with the attitude and said 'well your car does have 85k miles on it, they wont cover it under warranty'. It was only afterwards I remembered that the warranty is supposed to cover you until 125k miles. Otherwise I would have mentioned this at the time, though it was clear she didn't want to help anyway. I also mentioned a rattle coming from the passenger side dashboard, which again she said would not be covered. I insisted that the rattle was present when stationary, and stopped when turning the air circulation on/off and therefore must be mechanical.

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