32 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHAnyone have DCT carbon fiber steering wheels?
Leading reported evidence
Repair (very easily at
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
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1
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Performed · outcome unconfirmed
You can bolt in/out new carbon fiber pieces, and the leather dash can be repaired (very easily at that).
Leading evidence: 'Repair (very easily at' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Inspect by someone' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
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Performed · outcome unconfirmed
So the dealer used a wrong photo in the ad and the number from said photo as the car's mileage.
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Suggestion
You should have spent a few hundred dollars and had it inspected by someone.
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Suggestion
That doesn't change the fact that someone drove the car 90 miles after the oil change and the other issues, particularly paint, which seems very severe.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
32 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
6SpeedOnline: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
2 acknowledgements have no verified action link; they do not establish a repair result.
Outcome without a verified action link
I currently have an OEM steering wheel, but the resin cracked and I'm considering either getting it fixed or buying a new OEM one assuming they fixed the cracked resin issue.
Has anyone here purchased a DCT brand carbon fiber steering wheel? I am checking to see if these have also suffered from "cracked resins" presumably due to sun exposure. I currently have an OEM steering wheel, but the resin cracked and I'm considering either getting it fixed or buying a new OEM one assuming they fixed the cracked resin issue.
Thanks in advance!
You bought a used car. It's very likely that the car was being used for test drives, demos, and personal errands by staff.
I would *guess* that the car was received by the dealership with 98 miles, and listed as such, despite additional miles being clocked. I would *guess* that the listing wasn't updated each time the car was driven to reflect additional miles.
If this is the tip of the iceberg, where's the rest of it?
December 17th 2014? That was months ago 8 months ago. Why is this only coming up now? The damage to the car would have been enough for me to ship it back immediately and get my money back. Very unfortunate but it's a bit late now I think to do anything about it.
That is not the odometer showing 98 miles, it is range till empty (the odo is on the speedo gauge). Someone got confused when they took the photo as proof of mileage. That doesn't change the fact that someone drove the car 90 miles after the oil change and the other issues, particularly paint, which seems very severe.
Not to excuse the dealer for misrepresentation, but you were buying a used car. You should have spent a few hundred dollars and had it inspected by someone. That's remote buying 101. What is the dealers position on all this?
That is my local dealer. I purchased my car used through them as well. I did inspect it in person though.
What has been Penske's response to this? Which salesman/dealer representative are you dealing through? Feel free to PM me if you do not want to discuss this here.
While the Vanquish is all CF, AM has lots of experience painting the several CF body panels on the DBS over a 5 year period and around 3500 cars, so AM have no excuse if this is a result of poor panel prep.
Being a '14 car, bought from a AM dealership, certainly it has warranty remaining. There is no way they can deny a warranty claim on the leather and paint issues...the scrape to the diffuser you likely will have to settle with AM of Scottsdale. Although I did not purchase my AM (when I had it) from AM of Scottsdale, I had it serviced there as well as a few other issues taken care of (air bag sensors etc...) and always found them to be very professional.
Most of that will be covered by warranty. However, there's no excuse for them sending you the car without fixing (let alone disclosing) any of the damage. Was there any kind of PPI done? Any paperwork showing condition of the vehicle would help.
In my opinion, the vast majority of the issues are covered by warranty - so they should have been taken care of by the dealership while they had the car. They should make amends by paying to have the car shipped back, and then fix everything so you get the car you agreed to.
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Lol, yeah, that post grew substantially after I posted about it.
You never addressed our comment that you were not looking at the odo regarding the 98 miles, so that is no longer an issue for you, right? That being said, are you sure you were looking at the odo when you said the car arrived with 420 miles showing (vs the 333 at oil change)? That very well could be a miles till empty with a full tank.
Again, the other issues are real and there is no excuse for a dealership to sell you such an expensive car under the pretense that it is perfect, esp considering the obvious paint issues.
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While the issues may not be 8 months old, the question is why did it take you so long to make a "stink" about them?
Okay, the paint peel can happen over time. However, this is a warranty issue, and should be dealt with as such. FWIW, I manufacturer is allowed to paint a certain percentage of a new car before they have to tell you. Sometimes cars get damaged in transit.
Your problem is that the car is used, whether it was 90 miles or 400 miles it was identified as such.
The leather and interior problems were staring you in your face, as was the front carbon fiber skirt. Everything you listed is not a big deal, expect for the paint. You can bolt in/out new carbon fiber pieces, and the leather dash can be repaired (very easily at that).
Me think's there more to the story than what appears. Have you even approached the dealership to simply allow them to make good on the transaction.
Again, why did you wait 8 months to point out your displeasure?
Quote:
But that is unambiguously NOT a photo of the odometer, it is of the tach display panel, whereas the odo is on the left display panel that is part of the speedo. So the dealer used a wrong photo in the ad and the number from said photo as the car's mileage. Clearly a simple mistake on their ad writer's part. The 98 miles thing is a red herring, and you really shouldn't even mention it again, since it it not relevant to anything.
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On second thought, "big deal" perhaps is not the best way to put it. However, if they are being les than apologetic and forthright in attempting to put things right, then you well within the bounds of decency to raise a stink.
I agree with you about the damage in that it indicates the car was treated in a less than ideal manner. I can see how confidence in that car would now be missing.
FWIW, I've sold cars for lessor reasons (e.g., wife splashed coffee in the interior). So I fully understand your position.
The only think I don't get is why it took 8 months for all this to come to light. You should never have accepted delivery, IMHO of course.
My2 cents- two questions; ARE you keeping the car or NOT??
Keeping the car! - have ALL the issues taken care of under warranty understanding the value may be affected by the documented list of repairs.
Not planning to keep the car- Do
whatever you have to
in order to return it !
In either case
go in person to the dealership
with solid appointments to see THE decision maker. I wish you would have made the trip prior to purchase. Raising the issue after 8 months causes questions- don't wait till month 9 or 10!
I bought a V12 Vantage sight unseen from Scotsdale. Good folks to work with.
But I had a few similar issues. My car had more mileage and I didn't ask for a PPI, so while I was told like new, when it showed up with scratches in the matte black paint (can't be paint corrected), scratches on the splitter, and scratches on the ally shift **** (did the guy who owned this thing have a Super Bowl ring?? good grief).
I didn't complain as it was on me and I do love the car.
By the way, pretty convinced mine sat in the sun for a long time too. I had the same leather peeling issue on the dash a few months after I got the car. AM fixed it under warranty.
Were all of these issues present upon delivery or did they arise over the 8 months?
I would have sent that back to Scottsdale so fast... I would raise a stink if it were a Toyota Camry with those issues, nevermind a Vanquish that costs as much as a small house! Even if they were selling the car "as-is", it's clearly been misrepresented. Usually, highline dealerships are better at not abusing their inventory while it's in their care, but there are always exceptions.
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