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Porsche Forum Australia

987.1 window issue

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Original source
13 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCH987.1 window issue

Leading reported evidence

Combined work: Replace door handle micro switch ($60) first as thought + Replace window regulator($400)

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

Did mine last week in 996. I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Outcome qualification: Negation, uncertainty or missing explicit repair resolution overrides the raw extraction signal.

Read full discussion summary

Leading evidence: 'Combined work: Replace door handle micro switch ($60) first as thought + Replace window regulator($400)' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Combined work: Replace door handle micro switch ($60) first as thought + Replace window regulator($400)' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 13 captured posts examined · 1 partial discussions

Compare 4 other evidence results

Disconnect battery

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

I've disconnected the battery to try to reset the window but that does not work unfortunately.

987.1 window issue

Replace door handle micro switch ($60) first as thought

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Replace window regulator($400)

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Reset learning

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Have you tried the reset learning for auto up and down?

987.1 window issue
Frequently discussed actions (9)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Combined work: Replace door handle micro switch ($60) first as thought + Replace window regulator($400)

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

Did mine last week in 996. I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Outcome qualification: Negation, uncertainty or missing explicit repair resolution overrides the raw extraction signal.

Disconnect battery

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

I've disconnected the battery to try to reset the window but that does not work unfortunately.

987.1 window issue

Replace door handle micro switch ($60) first as thought

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Replace window regulator($400)

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it.

987.1 window issue

Reset learning

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Have you tried the reset learning for auto up and down?

987.1 window issue

Reset service light successfully

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

as I've used it to reset my service light successfully after every service.

987.1 window issue

Reset window

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

I've disconnected the battery to try to reset the window but that does not work unfortunately.

987.1 window issue

Use switch

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

I have to use the switch to raise?

987.1 window issue

Use window switch

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

I can use the window switch to lower the window in one go but it won't do the same up.

987.1 window issue
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

13 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Porsche Forum Australia: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 1 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T150451Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi everyone, I'm looking for some advice or to see if anyone has had the same problem. My drivers side window won't close itself when shutting the door (the 12mm or so). If the window is shut, when you pull the door handle, inside or out, the window drops automatically to allow the glass to clear the door frame seal. I have to raise it with the switch. I can use the window switch to lower the window in one go but it won't do the same up. The passenger window is fine.  I've disconnected the battery to try to reset the window but that does not work unfortunately. My research suggests a broken micro switch in the door lock. So the window doesn't recognise when the door is shut that it should raise the glass. I've found the part number too: 3D2837016 which James at Autohaus can get me for $574. Before I order the part, I'd love to hear if anyone has had the same problem, and if they know how it was fixed? Thanks

POST 2Original post

Did mine last week in 996. I changed door handle micro switch ($60) first as thought that was the issue, wasn’t ended up changing window regulator($400) that fixed it. ‘what I read from research is if window drops when you pull handle and open door then when u release it goes up again while door open, it’s the door micro switch as it cant tell when door is open or closed. If it won’t drop at all it’s the regulator.

POST 3 / ORIGINAL POSTEROriginal post

Thanks Tips. My window drops but doesn't come up? So when the door is open the window stays down but when I close, it won't come up.  I have to use the switch to raise? So I don't think its the door handle micro switch. And it doesn't quite sound like the regulator? Got me stumped.

POST 4Original post

Have you tried the reset learning for auto up and down? I think it's press down hold for 5 seconds after it gets to bottom then repeat for up.

POST 5 / ORIGINAL POSTEROriginal post

Quotes source post: 342920

Yeah, that was my first thing. Worked for passenger window but not drivers 😫 thanks firstone

POST 6Original post

I think you are correct in your diagnosis. It sounds like the microswitch in the latch. I had a slightly different issue than yours and my research led me to the latch, and  once I replaced it, all was good again. When I replaced mine 5 months ago on the 996, I bought mine from Porsche and I paid $343.

POST 7 / ORIGINAL POSTEROriginal post

Quotes source post: 342982

Thanks Dreamr.  Sorry you had an issue but glad to hear that it was resolved with the latch.  I was quoted $574 by Porsche and Autohaus. Did you happen to have a part number for your latch? I'm curious to see if it is indeed the same as on my Cayman. Thanks

POST 8Original post

Quotes source post: 343016

Sorry for the delay. I don't have it handy but I'm pretty sure it's not the same part number as yours. Must be different parts for 996 and Cayman. Only mentioned Porsche as another possible avenue to get a price from .. but looks like you already did that .. 😅

POST 9 / ORIGINAL POSTEROriginal post

Quotes source post: 343063

All good. Thanks for your help

POST 10Original post

If you have or can borrow a code reader (e.g., iCarSoft) it will tell you what it is I believe.

POST 11 / ORIGINAL POSTEROriginal post

Quotes source post: 348567

Hi Merv, Thanks for the suggestion. I have a iCarSoft reader which I totally forgot to try.  I did actually try it yesterday but I've forgotten how to use it properly.  I keep getting an error saying it can't connect to the ECU, so if I try to manually check on an individual component like the driver or passenger door I get the message it can't connect to the ECU? Have you come across this by any chance? Thanks

POST 12Original post

Not at all. So you connect it to the OBD port (not USB) and turn the Ignition ON? Something wrong with the device or the port?

POST 13 / ORIGINAL POSTEROriginal post

Thanks for the video link.  Must be something with the connection? as I've used it to reset my service light successfully after every service. I'll play again soon and see what happens. Cheers

This is a source reference. Confirm exact model applicability in the original material.