fullymatted.
Back to search
Planet-9

Problem with PCM Update

Add to repair workspace
Open repair workspace
Original source
7 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHProblem with PCM Update

Leading reported evidence

Install by the dealer , there is more

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

This is why these CD's are normally only installed by the dealer , there is more to it than just putting them in the front slot.

Problem with PCM Update
Frequently discussed work

Check existing software level

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

There is a service bulletin that accompanies this software that tells you how to check the existing software level before update and what discs are required as a result.

Problem with PCM Update
Read full discussion summary

Leading evidence: 'Install by the dealer , there is more' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Check existing software level' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 7 captured posts examined · 1 partial discussions

Compare 4 other evidence results

Install by the service tech at

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

As I said in my post earlier , its designed to be installed by the service tech at

Problem with PCM Update

Check existing software level

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

There is a service bulletin that accompanies this software that tells you how to check the existing software level before update and what discs are required as a result.

Problem with PCM Update

Check software version

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

However, when I check the software version on the

Problem with PCM Update

Repair cd available

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

It sounds like there is a repair CD available, so hopefully my dealer be able to solve the issue.

Problem with PCM Update
Frequently discussed actions (8)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Check existing software level

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

There is a service bulletin that accompanies this software that tells you how to check the existing software level before update and what discs are required as a result.

Problem with PCM Update

Check software version

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

However, when I check the software version on the

Problem with PCM Update

Install by the dealer , there is more

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

This is why these CD's are normally only installed by the dealer , there is more to it than just putting them in the front slot.

Problem with PCM Update

Install by the service tech at

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

As I said in my post earlier , its designed to be installed by the service tech at

Problem with PCM Update

Repair cd available

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

It sounds like there is a repair CD available, so hopefully my dealer be able to solve the issue.

Problem with PCM Update

Repair cd unless you have a problem

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

As I said before , there is really little point in loading the repair CD unless you have a problem with your CD playback or the MP3 function doesnt work.

Problem with PCM Update

Repair kit cd

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

back to its original level , the only software available is the repair kit CD which will take your

Problem with PCM Update

Reset on these things and they cost a fortune

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

There is no master reset on these things and they cost a fortune to replace if you get it wrong !

Problem with PCM Update
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

7 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Planet-9: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

However, this made no difference and the software version still shows 3.0.

No unique explicit quoted action; no causal link assigned

Generation: 20261027T013556Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1Original post

Last month I purchased the PCM update Nav DVD and PCM CDs from my dealer and uploaded both the NAV DVD and PCM CDs myself (part 997.044.901.51). The NAV DVD works fine and is updated (08.2007) vs my old NAV DVD (04.2008). However, when I check the software version on the PCM it now shows version 3.0 vs the previous 3.2 (the PCM appears to work fine). I just serviced the car at my dealer and told them of the problem. They felt the PCM CD update must be done with the car connected to the PIWIS . However, this made no difference and the software version still shows 3.0. Original Version 3.2 PCM Target 0524CD1/3905 PCM Actual 0524CD1/3905 Yes Yes System Target 04514BD1/5104 System Actual 04514BD1/5104 Yes Yes NAV Target -------------- NAV Actual 00179412/5004 Yes Yes New Version 3.0 PCM Target 05024AD1/0205 PCM Actual 05024AD1/0205 Yes Yes Software Target 04364AD1/3604 Software Actual 04364AD1/3604 Yes Yes NAV Target------------- NAV Actual 00179436/3306 Yes Yes According to the dealer and PCNA I have the most recent DVD and CDs. The dealer has a call in to the PCNA techs, but they have yet to get a reply. Any Ideas?

POST 2Original post

Why did you decide to update the PCM system? This is why these CD's are normally only installed by the dealer , there is more to it than just putting them in the front slot. The problem you have is that the CD's are designed to update PCM 2.1 units with Level A software to level B . ie software version 1 or 2 to version 3. The only true benefit of this update is to allow the later version of navigation software to be in synch with the PCM . The CD runs a program to see if the the software matches the level on the CD, then proceeeds to update to the CD version. In your application all you needed to do was load the navigation update , the other two are not required. In your current situation you have not improved the functionality of the PCM , but may have lost some of the enhancements that were on it originally. There is no update CD available to put your PCM back to its original level , the only software available is the repair kit CD which will take your pcm to version 3.3 , though its only designed to be used if there is a problem with the CD skipping or MP3 playback. The PCM will function fine , its just that some of the subtle enhancements that were there originally may now be lost. For anyone else considering a self update of their PCM , for heavens sake ask before you do anything you are not sure about. There is no master reset on these things and they cost a fortune to replace if you get it wrong !

POST 3Original post

Maybe I expect too much, but if you buy the DVD and CD updates from PCNA, I would expect the software to be of the same or higher version than is currently on a two year old car. Why would the CDs back date the software to an earlier version? Has Bill Gates purchased Porsche ?

POST 4Original post

I have to agree. This should be a little more fool proof. These PCM 's did come out in what 2005. Does the PCM ask hey you got version x on the pcm do you want to install version y or does it just do it? DanM

POST 5Original post

I believe it asked "update yes-no", there is no version listed or date. However my pcm crashed during the update, and I had to reload the CDs. I thought this was the problem, but the dealer was unable to revert to the previous version ever with the PIWIS . It sounds like there is a repair CD available, so hopefully my dealer be able to solve the issue. The PCM works fine, it just seem odd that the newest CDs would back date to an earlier software version.

POST 6Original post

As I said in my post earlier , its designed to be installed by the service tech at Porsche , not the end user. There is a service bulletin that accompanies this software that tells you how to check the existing software level before update and what discs are required as a result. I wouldn't blame Porsche because you didn't read the instructions , though admit it would be helpful if Harman Becker added some code to prevent earlier software being loaded. The disc kit is designed to cover all models of PCM 2.1, so software is included to update any model to get to a minimum of level B (sw Ver 3) so that the updated navigation firmware can operate correctly. As I said before , there is really little point in loading the repair CD unless you have a problem with your CD playback or the MP3 function doesnt work. The update CD will not take you back to where you were before updating , it takes you to a different point somewhere in between. Just because the software version will read 3.3 on the screen , doesn't mean you get any benefits or extra functionality over the 3.2 version you had originally. Both software versions (3 and 3.3) are essentially Level B ,the current software level is C (version 4 and above). Just put it down to experience and consider a little more research , maybe join renntech.org and look at the Service Bulletins before attempting any more updates.

POST 7Original post

Hi. I have PCM 2.1 SW 3.0 (uncompatible MP3 CD). Is there hihger version PCM 2.1 Multimedia Update Disk ???

This is a source reference. Confirm exact model applicability in the original material.