<p class="MsoNormal">I am talking about what you went through or are going through in the process buying your car. I know we will have happy and unhappy buyers here, but I thought mine was worth sharing.
The is a copy of the letter I sent to the Owner Fletcher Jones and the GM of Porsche of Hawaii.
<h1>Porsche of Hawaii<o
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<p class="MsoNormal">730 Ala Moana Blvd.<o
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<p class="MsoNormal">Honolulu, Hi 96813<o
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<p class="MsoNormal">Attn: Fletcher Jones Jr.<o
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<p class="MsoNormal"> Re:
Purchase of a Cayman S / Mr. Dan Leovetti
<o
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<p class="MsoNormal"> Mr. Jones,<o
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<p class="MsoNormal">I am writing this letter for several reasons, but mainly to let you know about my experience with your sales representative Mr. Dan Leovetti.<o
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<p class="MsoNormal">First I want to say I am a very happy and satisfied customer. Over the last couple of months Dan walked me through the process of purchasing my new Cayman S, and I can assure you that it took patience and tolerance on his part. Dan was forthright and honest with every detail. I had many questions and special requests, and Dan graciously honored them all. He never failed to return my calls, even on his day off. I felt more like I was working with a friend than a salesman.<o
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>[/quote]
<p class="MsoNormal">Dan didn’t always have the answers to my many questions, but he always got them for me, and in a timely manner. I realize that Dan works primarily at Land Rover, but his skill as a professional salesperson is what made him top notch in my opinion. <o
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>[/quote]<o
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>[/quote]
<p class="MsoNormal">Yesterday when I took delivery of my car I said to Dan, you are probably glad to get rid of me, and Dan replied,
“no Russ, not at all, but I will say <o
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[/quote]
that I[/quote]
have never had a customer follow his car quite so closely”
. I thought that was a very kind and professional choice of words.<o
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>[/quote]
<p class="MsoNormal">My hats off to a salesman that has integrity and professionalism above what I thought possible. Dan Leovetti gets a 5 star rating in my book. It was a pleasure working with him, and you can bet I will recommend Dan’s services to anyone that asks me about my car and has an interest in purchasing a Porsche vehicle. I don’t usually take the time to write letters, but for Dan I am making an exception. I am a businessman with over a hundred employees and I love to hear that my people are doing a good job, thought you might as well.<o
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<p class="MsoNormal">Thank you & Best Regards,<o
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<p class="MsoNormal">Russell Kattengell<o
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Cc: [/quote]<span class="employeename">Garry Brechin[/quote][/quote] -<span class="position"> General Manager[/quote]<o
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<p class="MsoNormal">Email Copy: Jim Jacobson – Sales Manager<o
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>[/quote]
Well I for one nominate Mr. Leovetti for Porsche's Purple Heart. I'm sure he was wounded in action several times during this 'process'.
LOL SF!
Dan called me just a short while ago to see how everything was going with the car. The fact that I only have 50 miles on it left me without much to say, other than I love it.
Russ
Great signature pic on your posts Russ. Palm trees on your Cayman are very fitting.
