PSA: If you upgraded your Durametric software before May 3rd, upgrade it again!

I updated my Durametric to 6.5.3.5 last week. It turns out that it has some issues resetting codes. This seems to have been fixed in 6.5.3.6 released on 5/3/17, which I installed today. I was able to successfully clear my airbag code. Because of this bug, I unfortunately wasted a lot of time trying to troubleshoot a non-existent airbag issue.

Thanks bal. Eddie

Will do! Thx for the heads up 😄

I kept telling them that my airbag light wouldn't reset. they kept telling me that i had a airbag or wiring problem! I gave up and went to dealer and they reset it in couple minutes...at a cost of 1/2 hr labor!! I knew it was a durametric issue!! Thanks for posting this and hopefully i won't need to reset my airbag light in the future but nice to know that eventhough they fustrated me and wouldn't admit it that they eventually realized it and fixed their software!

This really tics me off. They did the same thing to me knowing full well they had a bug in their latest gen cable. I finally hounded them to send me an older cable based on an RL post. At first they sent me a replacement of the one I had, didn't work. Then they finally sent me the previous gen and everything magically worked. I told them they already had a bad reputation for telling everyone it's the airbag wiring not their cable. I absolutely will not recommend this company because of it.

The only thing that made me realize what was going on was that I had an airbag error that I was unable to clear and a bunch of alarm/lock errors that would not clear but used to clear just fine. The airbag error made me check the wiring, replace the seat belt buckle and order the wiring kit. All this made me wonder if the cable had gone bad. Then I checked the website and saw the update that specifically mentions "fixes fault code erase on some models". Since the "check for updates" feature doesn't work for me on Windows 10, it's a bloody good job I checked the website. It is all quite frustrating, even more so when there's no affordable alternative!

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+1 If they know their cable/software doesn't play well with the '99 C2, they shouldn't try to blame push the blame onto the car and customer.

I came across this Foxwell reader that has specific software for Porsche. Looking at the modules it works with and what it can do , it appears to have functional equivalence to Durametric, and it is self-contained. It also does not have a VIN limitation. All for $155. Whether it really works, and how well is another matter. Also, it is fundamentally still software so bugs remain a fact of life. However, had I known about it I would have probably tried it before buying Durametric.

WE've had complaints about Durametric Service before. Durametric do not seem to be listening to us diy-ers. They seem to respond to the Pros. I understand that ignorant amateurs can be a pain to deal with but that is the market they chose to serve with the Enthusiast Version. It is a far more serious condemnation of Durametric if they just stonewall us about defects in their software and hardware that they are not only aware of but are actively trying to fix. Not surprisingly they now have a competitor - FOXWELL . This market was owned by Durametric- solid. If they don't get this attitude fixed they will loose it because if I have to pay the Dealer to do what my Duramteric should do - why don't I just dump it and buy the competitor- Foxwell? Get a grip Durametric !We don't need you anymore. Foxwell is self contained & is way more convenient than having to use a Durametric cable with a Laptop ! http://www.foxwelltool.com/wholesale...e-and-obd.html

There's also iCarsoft. Not sure how it compares. Similar price point to Foxwell. http://www.icarsoft.com/web/icarsoft...32y40p9_1.html

The icarsoft doesn't work well with the early cars. I bought it last year hoping it would be a good substitute for the durametric, I heard it works well with 02 cars and up. Just got the durametric and so far it seems to work good, downloaded the software on the 4th so I guess I'm good.

"Good" ? Only if it is 3.6. For now. And who knows how many other updates are required to de-bug it. Hopefully Durametric read this Forum and will listen to all the issues & then succeed in a comprehensive update ? It is a great product but ...they are making themselves a soft target for competitors.

Has anyone purchased and used the Foxwell? I'm getting close to pulling the trigger and buying a Durametric - would be curious to hear about the differences and experiences from someone with first hand experience.

Guess I'm a lone Durametric fan. They've answered every question I asked and Durham himself helped me out a few times.

No Durametric fan here. I told them well over two years ago about the limitation of their SW to reset the three separate service reminders in my Cayman. I gladly offered my car for any testing they may need. "Why yes, that is a problem and our developers are working on it." Like I said, that was 2+ years ago and nary a word from them. I always had to initiate contact and followed up every few weeks and then just gave up after a year or so. The market does offer alternatives so I'm just waiting for the right one. They are dead to me. Eddie

Hello all, This is my first post here, will provide a proper intro in due time. I replaced the passenger window regulator a couple of weeks ago (the help from this forum was amazing). The airbag light resulted, and I suffered through what others have described, including making a call to Durametric a week before the new sw release and being told it was the car's fault. After paying the dealer 1/2 hour of labor to clear the light, I sent Duramatric a little note this morning, then came across this thread. Then this afternoon my passenger window stopped working, so I tore it down and fixed the result of my ham-handedness, and was able to reset the airbag light with the latest Durametric SW. Bottom line: When i called Durametric a couple of weeks ago i should have been told a fix was in process. Rich in PLacitas

Rich , Welcome and thank you for your Post. Some of us are rooting for Durametric ,hoping they will have an Epiphany before they destroy their own market. The reason we are hoping is that we've spent significant time and money on their product. We recommend it by inference - because we tell Forum members to use it ! Your Note may be the test we need to indicate which way Durametric is headed. It would be most helpful if your share with us the gist of their reply(if any). Their product is great. Their service seems to be have been unpredictable for a long time. In fact the best 'Service' I have seen for Durametric is on RennTech from JFP, Ahsai and their buddies on that Forum. In theory you can call their Tech Help but.... Durametric Software, Inc. 61451 Parrell Road Bend, OR 97702 [phone removed] RECENT NEWS: There has been an major update to Durametric.No word on specifics from D/M but check their site to download the latest version Although Durametric do not respond here ,Foxwell do.They even quote this thread in their promotions of the 530Pro see link below http://www.foxwellsupport.com/foxwel...yers-amateurs/

For what it's worth I called them a while back with a prepurchase question. Got right through and had my question answered immediately.

Great news. But the problems mentioned are after the sale - when you try to use it and fail.

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Exactly and thanks for pointing this out. Admitting your SW has a "feature" and saying you are going to fix it and then not, is so not kewl. Eddie

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I too wasted good money on this garbage. They must have high school kids writing their software. Pathetic garbage is about all I can say for Durametric

Most of the complaints about Durametric would be solved by: 1. customer service - for example answering questions on Rennlist 2. Notify us when there are updates that make the product work again ! 3. Ask us what other features it needs to remain competitive. 4. Point out the risks/limitations of the $20 EBay clone "Durametric" cables 5. Make it faster to get to the screen you need by storing & using all the logon/Vehicle details. For example if you are trying to monitor prect O2 sensor voltage to asses the SAI system's effectiveness, it is almost impossible to get to that screen before the wave form changes to sine.Not cool ! 6. Tell us the plans for a future Durametric with a dongle+smart phone.That seems to be the way of the future? See Amazon link following Amazon Amazon The best resource I have found is JFP on Renntech for Durametric questions. They owe him a small fortune in referral fees LOL !

Thanks for the info on the update! I had an airbag light I couldn't reset, and fortunately hadn't gotten around to troubleshooting it. I downloaded the new software, and the light reset no problem!

First off, Pros shouldn't be using a Durametric. A PIWIS, Autologic or etc are the tools that most pros are trained to use. These tools allow many more things to be done including new & existing module reprogramming, coding, as well as coding keys, and etc. If a Porsche shop only has a Duramatric, they cannot effective service these entire vehicles. That said, the Durametric is a powerful tool, and I have two of them. There are a couple of things that the Durametric does better than an 80,000 dollar Pro tool. One of those is live data logs, and plotting. I even have some cars that none of my other tools will talk to. All the time I have modules that a PIWIS won't talk to, and the Durametric will. This is a powerful tool, and the fact that it doesn't talk to every car isn't a big deal. Spend 80K on a scan tool, and let it also not talk to a 99 C2, call that company... They will care even less than Durametric will. Trust me, I deal with it all the time. I have been working with Durham for years, as a customer.... Never had a problem with products or support. None of my customers have ever complained to me either, after I recommended that the buy a Durametric so I can help them with their engine. Trust me, if those units didn't work, I'd hear about it, and it would be my fault for recommending it.

Jake, Thank you for the reassurance on Durametric and the endorsement of Autologic. I had only used the Autologic for Land Rover.To be fair to Durametric ,the price for Autologic is stratospheric for diy !