16 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHClutch + RMS Economies of Scale
Leading reported evidence
Repair charge owner
Suggestion or failed attempt
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Charge PCNA for the RMS repair, charge owner for the clutch.
Leading evidence: 'Repair charge owner' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Repair charge owner' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Unfortunately, with a CPO, you can't get the warranty repair for RMS done at an indy.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
I assume they get paid a flat rate by PCNA for an RMS repair under warranty, and then will charge me the labor for the same job.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
So you're doing THEM a favor by replacing your clutch right now.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Other on this forum upon getting the RMS replaced under a CPO have been given the option to get a new clutch if they needed it and just pay a little labor and parts.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Other on this forum upon getting the RMS replaced under a CPO have been given the option to get a new clutch if they needed it and just pay a little labor and parts.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
16 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
0 acknowledgements have no verified action link; they do not establish a repair result.
Generation: 20261027T192637Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources
My clutch gave up the ghost over the weekend at 34,000 miles (not a complete shock - it has never seemed quite right), and the car is currently sitting at the dealer awaiting replacement.
First, a little more background: usually, I travel about 1 hour to a dealer which I really like, and does a great job for reasonable cost. However, there is a dealer less than a mile from my house who has a spotty reputation (some people love them, more people hate them). The clutch was (is) in no condition to travel to my preferred dealer, so it sits at the nearby one that I have avoided.
The dealer calls me today to report that I will, in fact, need a new clutch and flywheel (no surprise) plus an RMS replacement (under CPO warranty, but a surprise, b/c it got a clean bill of health at its 30K service a few months ago).
All this is going to cost $3,200, which seems like full boat for a clutch + flywheel replacement. Shouldn't the labor of the clutch job be massively reduced by the labor of the RMS job (which is covered under warranty)?
I guess that was the long way to ask a short question...
The RMS could have been leaking slightly and not show any outward signs at the 30k. Why do they think the flywheel is shot? Have they opened it up yet? 30K miles seems pretty young. I'd have the car towed to my preferred mechanic.
If you happen to be near KC I'd take care of you for much less. If you aren't in the area I'd be happy to point you in the direction of a quality indy that will do good work and save you some $$. Good luck.
If the service adviser was on your side he would get all the labor except about .5hr covered by the CPO and then just charge you for clutch parts(approx. $2K).
Instead, he's charging you for a full clutch job and giving you a $20 seal. So you're doing THEM a favor by replacing your clutch right now. It should really be the other way around.
Unfortunately, with a CPO, you can't get the warranty repair for RMS done at an indy.
$3,200 for a clutch and RMS is highway robbery. A good mechanic can drop and reinstall a trans in 3+ hours. Another hours for the flywheel and RMS, maybe two. Parts can be bought for about $1,000, but the dealer will charge twice that. Take the car somewhere else for the Clutch, then let the dealer and Porsche eat the charge for another removal for the RMS. If they were fair the CPO wold cover the removal of the trans and the flywheel for the RMS and the additional costs should be parts only as the whole clutch/flywheel has to be removed to do the RMS.
Eww. You can get it done for half that at an indy shop. Shouldn't be more then 6-8 hours ANYWHERE you go for labor. For that price they are charging you I got;flywheel,clutch,4 c.v. boots.,i.m.s. flange kit, r.m.s. replaced and an oil change at an indy shop....
they are probably charging you for the clutch job and porsche for the RMS job like thet are 2 different jobs/work orders and making money off of each. It may not be the right thing to do, but it's proably not legally wrong. I wouldn't accept it though, a tow to a dealer an hour away would be cheaper than having to pay for something they should atleast offer to split with you.
Given their reputation, this would be my guess. I assume they get paid a flat rate by PCNA for an RMS repair under warranty, and then will charge me the labor for the same job. Not cool.
I'm in downtown Boston, and I accept that the price is going to be higher here than in a lot of places. I really don't mind the $$$, just trying to figure out if I like this dealer or not. It's looking like not.
It's the Herb Chambers in Boston.
Car should be done today, and if I'm charged as quoted, I fully intend to call the service advisor out on it. I'll post the resolution later tonight.
I 've seen Herb Chambers on the new show Chasing Classic Cars...he's busy buying exotic cars,flying in his private jet. Now I know how he can afford his habit.
Total was just over $3,300 with tax. I asked the service manager why they had charged full freight on the labor, considering the RMS was covered under warranty, and he claimed that there was no duplicative labor. RMS and clutch are completely different repairs, no relationship whatsoever between the two. It was so absurd that I went to the general manager.
His perspective was fair, but not entirely logical (in my opinion). From my perspective, a dealer in this position has three possible perspectives:
(1) Be a hero for the customer - declare that the RMS needs to be done (with parts + labor billed to PCNA), and the clutch can be done for just the cost of parts.
(2) Plead ignorance. Declare that the RMS and clutch are two entirely separate repairs with no overlapping labor, charge owner for the clutch, charge PCNA for the RMS. Actually do the same labor twice (stupid, but possible).
(3) Be unethical. Charge PCNA for the RMS repair, charge owner for the clutch. Do the job once, double-dip on the labor.
I think that either (1) or (2) (or somewhere in between) are legit business practices. If they wanted to be perfectly fair, I think we should split the labor bill - I'd think that was 100% on the up-and-up, even if not the best possible outcome for me.
Long story short, the General Manager is going to talk to PCNA about it and let me know...
I hope there's a good outcome, because there's a Ferrari F430 on the floor there that has my name all over it...
Other on this forum upon getting the RMS replaced under a CPO have been given the option to get a new clutch if they needed it and just pay a little labor and parts.
I think they are double dipping at Chambers.
Herb also has a 200+ft yacht he keeps in Nantucket most of the summer, so he needs to maximize income wherever.
Thanks for your update.
FWIW here are my costs for an RMS + Clutch from about 4 years ago (36K miles) at my local dealer. The reason for doing the work was a small RMS leak (drops), I wanted the clutch done only because I had no idea how hard the original owner rode the clutch. My only cost was the clutch parts and my deductible.
RMS parts.................................$32
RMS labor at $109/hr.................$1,040
Clutch parts (no flywheel)...........$593
Clutch labor...............................no charge
Knowing my dealer didn't screw me.....priceless!
For both the RMS and clutch almost all the labor involved is separating the transmission from the engine. Yes of course there is some labor unique to each job, but it's relatively small.
BTW, while the transmission is separated from the engine, some people will also update the IMS seal/bolts to the new 997 parts regardless of whether it's leaking or not. The IMS is directly underneath the RMS so it will be exposed anyway. Basically you should only be paying for the parts.
Good luck. If I were you I would find some other dealer to do the job.
This is a source reference. Confirm exact model applicability in the original material.
