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YOUR RESEARCHExtended Warranty
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Use remanufactured part is
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The only time that we used a remanufactured part is when that is what the dealer sells because it is not available new.
Leading evidence: 'Use remanufactured part is' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'first occurrence' (1 discussions; 0 report identifying it and 1 suggest it). The most frequently discussed action is 'Recommend aftermarket warranty' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
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The max aggregate coverage maybe $7500 (multiple occurences), as I quoted above, and I am sure that only a few cars reach this limit, as a motor gone bad would be "one occurence" and probably the first occurrence on a Powertrain Warranty - i.e., a $3k limit coverage.
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Suggestion
Can anyone recommend an aftermarket warranty with a good record on being a "good payer"?
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Suggestion · Original poster
With that being said, I am wondering if anyone can recommend a GOOD extended warranty company that I can review.
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Suggestion
Need to maintain vehicle's recommended maintenance schedule.
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Suggestion
I wasn't interested in a non-Porsche warranty, but I recently had a problem with a failed ORVR tank in the gas tank and the repair came to a pretty hefty bill, so I would like to have that peace of mind.
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Suggestion
You will never really have to take any money out of your own pocket to repair your car with a warranty like this and you can feel comfortable knowing that anything that happens to your car will be covered and paid in full.
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Suggestion
Again, they paid for brand new parts from Porsche, with this warranty there was no limit on the repair, only one $200.00 deductible for the whole repair job, not each individual item, they paid for a rental car and they paid for the tow as well......
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Suggestion
The one we sell will pay up to any amount on any repair, which is a good thing if you are buying an engine or a transmission, and there is one deductible for each repair no matter how many components are involved.
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Suggestion
Again, they paid for brand new parts from Porsche, with this warranty there was no limit on the repair, only one $200.00 deductible for the whole repair job, not each individual item, they paid for a rental car and they paid for the tow as well......
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The max aggregate coverage maybe $7500 (multiple occurences), as I quoted above, and I am sure that only a few cars reach this limit, as a motor gone bad would be "one occurence" and probably the first occurrence on a Powertrain Warranty - i.e., a $3k limit coverage.
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I'm a new owner of a 2001 Cab.
As of today I don't have any maintenance issue(s) and I don't believe in extended warranties.
With that being said, I am wondering if anyone can recommend a GOOD extended warranty company that I can review.
Thank you.
by rainy day, do you mean a new engine??? you will need more than the 3-4K!
These cars are expensive to fix if something goes seriously wrong. I'm not talking about the oil changes or alternator/belt/pulley changes... I'm talking about IMS/RMS, AOS repairs or intermix. 2-3 repairs under your extended warranty and it already paid it for itself!
I called AAA Warranty for my 1999 996. They are a broker, it seems.
The quoted me $2100, with a payment plan, for a Powertrain warranty for an additional 5 years, 100,000 miles (additional). I told them I wanted 2 years, 24k. They said no other options, but they may negotiate with me downwards on price. I asked for the contract (devil is in the details) and they are sending this to me, which I plan to look at. I am also concerned about who is backing the warranty - will they be around, will they cover, etc.
I have just started my due diligence on this, so that's all I can say for now. I have been told to look at the labor rate they allow, how they reimburse or pay, what parts they allow as replacement, the stability of the warranty company, etc.
I went AAA Warranty and paid $2k for five years, 150k mile powertrain warranty... I figured $2k was a good bet against coughing up $10K+ on a new motor should the unspeakable happen... they also have some sort of rebate you can get if you don't use the warranty... but it's been a long time since I reviewed it - I paid it and never looked back (no hemming or hahhing, just pay for it and forget about until you actually need it...)
My $0.02
Rudy
I have an extended warranty with CNA that was $2500 for 3/36. This is the third time i have purchased an extended warranty, and have gotten my money's worth each and every time, not to mention the peace of mind it brings when I am driving the crap out of my car.
Ok, I have read through the Warranty Contract that they sent to me. Here are what I believe to be the salient points of this particular contract:
1. It is with Enterprise Financial Group, through AAA Warranty (broker).
2. Does not take effect until after a 30 day waiting period and 1000 miles.
3. "Replacement parts may be of like kind and quality. This may include the use of new, remanufactured or used parts as determined by warranty company." - Commentary: seems as if they can put in a salvage motor with similar miles as the one gone bad. Would need to clarify this.
4. Need to maintain vehicle's recommended maintenance schedule.
5. A single engine claim cannot exceed $3,000 per occurrence. Total aggregate claims cannot exceed $7500. Commentary - a $2100 premium and a limit of $3k for a single porsche motor issue? Don't even ask what a remanufactured engine costs.
6. Leaking seals and gaskets are not Covered Parts.
7. Cannot "modify" vehicle in a way not recommended by manufacturer.
I agree with the "go with the P car dealer for the warranty" route.
I called my closest dealer. They are 50% more, for half the coverage time. However, they basically state that if something goes wrong, you drop it off, you pay $100 deductible, and they fix it. No max limits.
I asked if it was as easy to deal with as having a CPO warranty. Salesman said yes. Maybe an oversimplification, but he said that there was no complicated contract that you had to read to catch the "gotchas" and the dealer backs the warranty (whatever this means). I am shopping this warranty with other nearby dealers now. It was $3100 for 2 years, 24k Powertrain. Only another $100 adder for the electronics, A/C, etc.
$3100 is steep, but not if the engine goes. Probably recoup half that on the resale, if I sell. Will see if I can find/negotiate to $2500.
Really??
How many engines do you think they actually replace?
If they sell a policy at $2-3 grand and are replacing engines left and right for $16 grand how long will they be in business?
Porsche remanufactured engines for the 996 are $13,000 and remanufactured transmissions are $6-8,000. There are not many 996 porsche engines out there because if costs more to privately rebuild a 996 engine than to core out your old one and get a remanufactured engine from Porsche with the most updated RMS etc. $2100 for 2 years doesn't seem so bad when considering the alternative. Also, if you have a Porsche warranty (new car of CPO) now, get the new warranty before it runs out, and there is usually a lower cost and no waiting period. One thing to remember, Porsches are high end performance cars and can be very tempermental and the engines don't last like Lexus and Toyotas. You are probably looking at a new engine ( or at least an RMS) at 100K if you run it hard (like most of us do). However the the trannies last longer than the engines.
Again guys, read the fine print.
How can they stay in business replacing $15K engines for $3K premiums?? Well, if the coverage limit is $3k per occurrence, then they breakeven even if 100% of the cars breakdown (with the time value of money, they are actually ahead of the game). The max aggregate coverage maybe $7500 (multiple occurences), as I quoted above, and I am sure that only a few cars reach this limit, as a motor gone bad would be "one occurence" and probably the first occurrence on a Powertrain Warranty - i.e., a $3k limit coverage.
Most coverages don't cover a "leaking seal" (the RMS).
Most of the aftermarket warranty companies don't know Porsches, so they cover their lack of knowledge with the occurrence limits and aggregate limits.
Porsche dealerships do offer after market warranties - you'll pay more, but may have more peace of mind (still, read the fine print - look for the smallest font print, and read that first, haha).
http://www.ascwarranty.com/asp/profile.asp
You have to purchase these through a dealer but I did a ton of research before I bought a warranty for my Mercedes AMG and thought this was a great deal. Only had 1 claim filed so far but they took care of it no problem. $0 deductible and completely exclusionary (They cover everything except what they list as wear items like brakes, tires, etc). They were much cheaper than AAA Warranty and others too.
If you need a dealer to contact who sells them let me know.
I called a P Dealer a little further away. They said $1800 for the 24/24 Powertrain Warranty. Also requires an oil change and inspection for another $315.
I asked about any occurrence limits - he said "no such limit" and then he said "what if your engine blew up?" He is mailing to me the contract so that I may read the details.
If I was searching for a used 996 to buy, I know that I personally would be willing to pay $1K extra, if not more, for a 911 that had a warranty (even with, say, only six months left on it) that was backed by a P Dealer. So I think I would recoup a good % of this warranty cost once I was ready to upgrade...
I will let you know if I find any hidden bombs in the contract.
how can they stay in business??? well, not all the cars they insure they blow up. The 30,000 insurers without any mechanical problems or claims will pay for the ones with $15,000 for new engine. That how insurance/extended warranties work. They never factor the worst case scenario with every car to blow at the same time! LOL!
Do a search and see how many claims for new engines went thru without problems.
Are you guys actually refering to
AA Auto Warranty
? If so, they have more than 1 type of plan. Quite a few actually. I have a 5 year additional and 75,000 mile "OEM mirror" exclusionary policy. This is the kind you want as it lists out exactly what is NOT covered (mostly normal wear items).
The coverage was equal to or better than OEM, and yes it covers the engine. For an extra $165 one time payment I got a $50 deductable policy. I think my total was around $2600, purchased last Sept.
It also includes $50/day rental car coverage for any work that keeps the car overnight. Mine was issued through a company called Royal which is an A+ rated insurer and no complaints BBB member. AA Auto Warranty is simply a broker for several insurers, so can't really rip them.
I have had a $900 audio replacement which cost me my $50 deductable. They pay all bills with their credit card directly to the repair shop. So far so good.
They do have an initial 30 day/1000 mile exclusionary period.
p.s. The policy my Porsche dealer wanted to offer me turned up a lot of bad information through various searches. The CEO was in prison, company under investigation in FL and NV, etc. The dealer knew nothing about it. That policy would have cost me around $4500.
.
I'm going to check them out. I hope they are better than the Porsche CPO (<08/08), because before that date Porsche only covers moving parts on a CPO (i.e. my coolant cap wasn't covered).
I work at a shop and aftermarket warranties are a nightmare for most of us. Sometimes the warranty company only wants to pay the shop $45.00 an hour. I had another time when a guy needed a transmission in his Supra and the warranty company told me to buy a used one. They are terrible. My customers know that they are getting new parts from me so the warranty company should not be any different. Do not assume that you have piece of mind with a warranty. All these quotes that I hear you guys talking about will have hidden problems that you may or may not find out about. It will depend on the situation that you find yourself in.
For example, customer comes in with an 05 Mercedes CL500 with an aftermarket warranty. It needs a lot of work to many different parts of the car. Engine, transmission, suspension, electrical. First thing we find out is that there is a $2500.00 limit on any one repair and the policy has a $200.00 deductible. So now we know that we have to do these repairs in stages in order to get it done. We do the first repair which was a bunch of suspension parts and the bill came out to about $2300.00. The company paid us $2100.00 and did not pay the tax. That was pretty damn good. They paid our $126.00 an hour labor rate and they paid us full retail for the parts, I like that. Next repair was for some leaks on the engine and transmission and an electrical repair. Say the bill came out to $2400.00 for arguments sake, the following is what we got paid. We know they are taking out $200 for the deductible, we are prepared for that.....wrong. They took out $200 for the engine oil leaks, $200 for the transmission oil leaks and $200 for the electrical problem and they do not pay the sales tax. That sucked but I learned a lesson. They still did, however, pay us for new parts and our $126.00 an hour labor rate. They also paid for Struts in that car that retail for $1600.00 each later on, etc. This company was halfway good.
I gave the number to a customer with a Porsche Cayenne and he bought a warranty from them that was a Supreme total protection warranty. THIS WARRANTY WAS A DREAM TO WORK WITH. His car came in for a bunch of repairs. His first bill was $7K and covered a lot of different parts. Again, they paid for brand new parts from Porsche, with this warranty there was no limit on the repair, only one $200.00 deductible for the whole repair job, not each individual item, they paid for a rental car and they paid for the tow as well...... oh yeah, they paid the sales tax as well. This is a shops dream and it really is a dream for the customer because your shop is going to look forward to working on your car and will be happy to do a great job. You will never really have to take any money out of your own pocket to repair your car with a warranty like this and you can feel comfortable knowing that anything that happens to your car will be covered and paid in full.
When the warranty cars come in we go through the whole car from front to back and fix everything that we find wrong with the vehicle to bring it back to new condition. We change bushings, control arms, struts, valve cover gaskets, water pumps, oil pans gaskets, transmission gaskets, fix A/C systems, cooling systems, etc. Your car has a warranty, take advantage of it. Let the shop go through your whole car, fix every leak, every rattle, make that car as close to new as possible, that's what it's for.
A good warranty is a lot of money but I can show you legitimate bills of repairs made to warranty cars and you will quickly agree that it's a good thing to have. This company never installs used parts. The only time that we used a remanufactured part is when that is what the dealer sells because it is not available new. If you need an engine or a transmission it comes from the dealer in a crate.
I am sorry for the long post but I am giving you this information from experience from a shops point of view. You really do get what you pay for. You will pay big money for a warranty that works but, if you take advantage of what a warranty company offers, you will get your monies worth from them in a big way.
The best company for an extended warranty is the company that whomever is going to do the repairs has had the best luck with. Doesn't mean you have to get the actual contract through the dealer (if that who is going to do the work) but you want to get that opinion, since they are the one's who will looking for that reimbursement check.
"Say the bill came out to $2400.00 for arguments sake, the following is what we got paid. We know they are taking out $200 for the deductible, we are prepared for that.....wrong. They took out $200 for the engine oil leaks, $200 for the transmission oil leaks and $200 for the electrical problem and they do not pay the sales tax. That sucked but I learned a lesson"
^ Maybe I misread but why would you take the loss on the repair? The customer is responsible for the deductibles. If they consider a transmission repair a different repair than an oil leak there may be multiple deducts. Not too uncommon. As far as tax goes. That is usually dictated by where the customer buys the warranty. If you buy a warranty in NJ and service it in NJ than you would not pay tax on the covered portion of the repair. The warranty co. picks that up. Sometimes they will even pay for the tax on your deductible. But, if you purchased the warranty in say, Pennsy, and serviced in NJ than your are responsible for state taxes where applicable. If the warranty co. doesn't pay for it, unfortunately, the customer should. Uncle Sam certainly wants his cut. The shop should not be out the money. Just my .02 cents.
I am considering buying a warranty for my '02 996 with 65K. I looked into it when I first bought it, but I found that I couldn't buy a Porsche extended warranty, because the initial warranty had run out. Is this still correct?
Alternatively, will Porsche dealers sell non-Porsche aftermarket warranties?
Can anyone recommend an aftermarket warranty with a good record on being a "good payer"?
I wasn't interested in a non-Porsche warranty, but I recently had a problem with a failed ORVR tank in the gas tank and the repair came to a pretty hefty bill, so I would like to have that peace of mind.
I bought my 2004 c4s last year with a couple of months of factory warranty left. Got the car with 16000 miles. My salesman hated to see me walk out with no warranty so I bought an aftermarket warranty covering 48000 miles for $3300. Five months after the factory warranty expired the engine blew at 22000 miles. The aftermarket warranty did kick in although it took them a couple of weeks to fully approve the repairs. The total bill was for almost $15k of which i was responsible for about $1000 (deductible and some items that they wouldn't cover). All in all in my case it was well worth it. Now this engine is covered by Porsche for an additional 2 years unlimited miles.
well I bought the extended warranty the Porsche dealer recommended, it was by OneWorld, extended it 5 years and 100,000 miles, whichever was first, and I believe it was $100 deductible. I got it because I didn't want to have to worry about repairs on a 100K$ car, although I realize the 3 or 4,000 that I paid upfront may have been steep, it was worth the peace of mind, for me personally.
I am just demonstrating that different warranties offer different coverages. You can pay extra and the warranty company will Not charge you different deductibles and they will also pay the sales tax too. As a customer it is better to be prepared and not be worried about having to take extra money out of your pocket unnecessarily. When I sell a warranty I want the customer to understand exactly what he's going to be responsible for and by selling a warranty that covers everything to no limit then you are confident that there will be no surprises.
I'd love to see a review of warranty companies and warranty contracts by shop owners. Also some good "loophole language" to watch out for.
Most of the testimonials you read are from car owners who either had a claim denied (this company sucks!) or paid (best warranty ever!) both of which are of dubious value.
Also how well the companies deal with Porsche specific issues. The guy who sold me my car had a customer with an aftermarket warranty that tried to make him have his transmission rebuilt by a non-Porsche shop.
I called a local dealer today (in Woodland Hills) to ask about my options in regards to an extended warranty. Read on! It's hillarious!
So a guy picks up, I give him my VIN# and he says that my car is eligible for Porsche Certification at $3K or I could get a 3-rd party warranty.
He notes however, that he is not the specialist in extended warranties and kept my # for the "specialist" to call me.
A while later he calls me and starts giving me quotes for the 3rd party warranty - something like $3.5K for a 2-year warranty and $4.5K for a 3-year warranty.
I asked him about Porsche certification and says that my car is not eligible. After telling him what the previous guy told me (not the price), he asks around and says that it actually is eligible and the price is $3.5K.
I then tell him that the other guy quoted me $3K.
So he goes like... well ok, $3K... if you ask 2 different people... I only sell the 3rd party warranties.
These guys are f*** clowns!
Does anybody know how much Porsche certification ACTUALLY costs?
Thank you!
I was under the impression that Porsche would certify "owner titled" cars in Europe, but not here in the US. I have never heard of an example of that happening here in the US.
I have a letter from my local Porsche dealer offering an "extended service contract", but I doubt it is CPO. They say it can be good for an additional 84 month or 100K miles.
Spoke to my dealer, PCNA requires the dealer to purchase the car, take the car into inventory, complete the inspection checklist and pay for parts and service below for items below threshold, then submit the receipts and checklist to PCNA and pay the certification fee (which is in the 3K range for a 996), and then sell the car to you.
I am reviewing my dealer's third party warranty options later today, just out of curiosity.
LVDell has stated in prevous posts that the warranty from PCNA (not the reconditioning) costs the dealer $1700. That's a nice markup for them in addition to the parts and labor required to meet the guidelines.
The best respondent would be one of our own rennlist guys who works in sales or service at a dealer, I have heard that 1700 dollar number before, but have also heard that for cars no longer under factory it's more expensive, and the 3K number I've heard a lot.
If cars have a minimum of 1 month and at least 1000 miles left on the factory warranty the extended warranty is cheaper. If the car has no time left on the warranty then it is more expensive. The warranty that the Porsche dealers sells is not that comprehensive but it will cover most major components. They will not pay for things like struts, most suspension parts, steering components, a lot of the coolant parts etc. They do cover engine and transmission though. There are different warrantees for different types of coverage, you can get bumper to bumper coverage as well.
I have no warranty and my car is 10 years old. I'm scared about driving it home now!
I'm getting the impression that 996s are blowing up all over the place!
Personally, I'm only interested in a warranty that would cover engine replacement. I'm talking $1000 deductible and covering engine failures--leaks and things I can take care of myself but $15k+ all at once would be a little disastrous.
Any ideas where I could pick something up like that?
On my search for an extended warranty, thus far I have got a number of quotes by Porsche dealerships in Los Angeles.
The underwriter is Fidelity JM&A and for the platinum coverage (which is an exclusionary warranty but it does not cover rubber hoses) I have been quoted by a number of dealers around $4500 for 3 years and around $6000 for 4 years worth of coverage for a 2002 996 Targa with 65K on the clock.
No. 1, do the dealers have any room to negotiate these quotes? No. 2, do you believe it is worth it? No. 3, any further comments?
That is not a bad price if the warranty has no hidden stipulations in it. The top of the line warranty that we sell for a car with your mileage would be $5159.00 for 3 years 36,000 miles. Be careful though because the company we use offers a warrantee with the exact same wording as this one for a lot less money. The difference between the two is that if you have a major repair they will only pay a max of $2500.00 on each repair and there is a deductible for each component repaired. The one we sell will pay up to any amount on any repair, which is a good thing if you are buying an engine or a transmission, and there is one deductible for each repair no matter how many components are involved. Our warranty will also pay the sales tax on teh repair and pay for a rental and a tow.
Just be careful when buying a warranty, because you will find out how good it really is, once you try to use it. I know how good this one is because I have a repair shop and this is the only warranty that I have ever found that paid us what we needed to do the repair.
We have had customers come to us with Fidelis, US warrantey, AAAutowarranty, Carchex, Nationwide, Chrysler Aftermarket, the list goes on and on. They all gave us trouble paying, the customer had to come out of pocket for way more than they expected and none of them paid us to use new OEM parts. Be very careful what you are buying.
I believe Fidelity insurance does not have any limit to the maximum claim that they will be and the deductible is charged per visit.
Doing a quick search, Fidelis and JM&A Fidelity are 2 different issurances.
Any other (tricky) questions I should have answered before making a purchase?
The more I read this forum you would swear that the catastrophic engine failure for 996 and 986's is 1 in 5. Even with the supposed good and expensive warranties why would they offer a warranty for $4000 when 20% of all the cars would require an engine replacement for $15000 a pop! There are two things I cannot come to terms with:
1.) Buying an extended warranty when you know that they are sold to make a profit based on the small chance of a large claim.
2) That Porsche makes such crap! Now before you get excited I am only stating the obvious after all the "engine failure" posts in this forum
ohhh, that's not the half of it. *MY* 3rd party warranty company came back to me to tell me "We don't cover stress cracks".
WTF???
I've got hairline cracks in the cylinders due to a manufacturing defect. How the hell do they qualify that as a "stress crack"? (While reading through the "exceptions" clause, I found a bunch of "conveniently-used" words that could truly be used to deny just about anything). And they're underwritten by a big insurance company.
3rd-party warranties? Avoid.
Forgive my 997 post, but I found this thread when searching for posts on maintenance contracts.
Anyone with experience with Zurich? I'm looking at about $5K for a '05 997 4 yrs/60K. My 911 coupe is at 32,500mi and I put very few miles on it. Zurich insures my business and is certainly a reputable name.
Zurich underwrites the extended warranty on my Audi. An Audi dealership sold it to me, so its good at any nationwide dealer, which is what sold me. Have not needed to use it, but they are huge.
Just to follow up on previous posts, I got an extended warranty with Fidelity (JM&A) back in September for 4 years.
The total cost was $5,500 plus the inspection.
My targa roof went bad a few weeks ago.
Alocal dealer diagnosed that it needs a new frame ($7,5K) plus new motors (~1K). The "insurance" company covered everything incl. labor.
So I can recommend them!! A++
My extended warranty is with Protective. $3k for 36months/3000 miles whichever comes first. So far, they covered 2 window regulators, and a starter. Did not cover my AOS.
They also declined me for ignition coils (cracked not broken) and a serpentine belt (cracked not broken). I guess they would rather have something go wrong and leave me on the side of the road somewhere, and pay for towing instead of being practical. The lesson I have learned is to make sure things are truly "broken" before taking the car into the shop.
Overall, I think I will be ahead by the time the warranty expires, and I do have some piece of mind on major repairs.
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