6 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHService Records Question
Leading reported evidence
Replace window regulator etc.)
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
customer complains about rattle when closing driver's side door, replaced window regulator etc.)
Leading evidence: 'Replace window regulator etc.)' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Replace window regulator etc.)' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
6 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
0 acknowledgements have no verified action link; they do not establish a repair result.
Generation: 20261027T031046Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources
Hello,
I just bought a pre-owned 2004 911 that was originally bought and serviced at Beverly Hills Porsche. The car was sold and subsequently imported to Canada where I bought it.
The original owner did not get the maintenance book updated/filled in. I have however spoken to the service dept at the Beverly Hills dealership and received verbal confirmation of the last few services visits.
I have been told (by my local Toronto dealer) that service records are getting harder to obtain due to privacy concerns etc.
So the question is - how should I go about getting the full service history? I am planning on keeping the car for the long term, but if I decide to sell at some point, this will make it easier.
Any suggestions or advice would be much appreciated.
Thanks,
Chris
I have been Boxstering for 9 years. I use to get the service records for local people who were considering buying a car that was service at my local dealer.
The dealership was faimily owned, but has been sold recently. New policy. A 996 owner recently asked me to get the warranty/recall records because his local dealer would not give it to him.
The service guy who I had known for years would not give me a printout as in the past, because if he got caught it was a $5,000 fine. He did let me look at the screen, so I wrote the stuff down. He can even get fined for letting me look at the screen.
He told me that Porsche switch to a new system 2 years ago, so he could only go back 2 years.
I have no suggestion other than finding and contacting the original owner.
I received full dealer service records prior to purchasing my vehicle, just asked them to fax to me. They sent me all the scheduled maintenance, warranty work, as well as a separate printout for the certification work. It's really detailed, complaint/remedy (e.g. customer complains about rattle when closing driver's side door, replaced window regulator etc.)
However, the dealer I bought from sold and serviced from new, one owner.
My service manager told me the owner would fire him if he printed out my service records. Like your situation, he could read it to me from the screen but would not print it out. I was lucky and got my cars full history since I bought it at the original selling dealership and the original owner had always had it serviced there.
I bought my car from a Porsche dealer that did not originally sell the car, they gave me some records that they were Able to pull and had with the car. I than visited the original selling dealer and as long as I was able to prove I owned the car they printed out all the records that they had on it for me, no problem.
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