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Help with window regulator issues?

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2 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis

THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHHelp with window regulator issues?

Leading reported evidence

Replace entire regulator

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed
The entire regulator was replaced.
Original post Read captured discussion
Help with window regulator issues?

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Leading evidence: 'Replace entire regulator' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Replace entire regulator' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

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1 matching discussions · 2 captured posts examined · 0 partial discussions

Frequently discussed actions (1)

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Replace entire regulator

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that performed work without a confirmed outcome: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed
The entire regulator was replaced.
Original post Read captured discussion
Help with window regulator issues?

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Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

2 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

Rennlist: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

2 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link
The shop fixed things and it worked when I picked up the car, but the next day...I go to lower the convertible top (which requires that the windows first automatically lower), and nothing happens.
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No unique explicit quoted action; no causal link assigned

Generation: 20261026T213932Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi...I wanted to ask if anyone can help with diagnosing a problem I'm having: The rear/triangular window regulator on my 2002 911 went bad (broken cable), and instead of spending $700 on a new regulator, I found a replacement cable online for much less. The shop fixed things and it worked when I picked up the car, but the next day...I go to lower the convertible top (which requires that the windows first automatically lower), and nothing happens. No noise, no motors whirring, just silence. So I try just lowering the rear window that had been fixed, and it starts to lower...then I hear what sounds like a thin glass shatter...and then can hear what certainly sounded like the cable spinning around freely inside the regulator, and the window is stuck halfway down. Any ideas? I mean...the replacement cable is just a metal cable, so I can't imagine it somehow broke in one day. It also seemed odd there was no noise whatsoever when I tried to put the top down: The first thing that happens is that the windows go down...so since nothing happened, it seems like maybe something was preventing the window from moving (and thus stalling everything). Is there some other mistake that could have been made repairing this, or any other known issues with these regulators that we should look for? Thanks so much

POST 2Original post

Quotes source post: 14201738

Only idea I have is the shop didn't fix things. The cable may not have been the only problem. When I had the regulators replaced (at separate times) in my 2002 Boxster the cables were intact but the mechanism was just worn out. The entire regulator was replaced. Window operation has been fine ever since. Take the car back to the shop and let the shop know what happened.

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