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PCNA Said no to replace/repair cracked aerokit. How can they do this??

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8 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHPCNA Said no to replace/repair cracked aerokit. How can they do this??

Leading reported evidence

Replace not

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

I wanted it replaced not repaired and they are telling me it is not even covered.

PCNA Said no to replace/repair cracked aerokit. How can they do this??
Frequently discussed work

Replace entire rear aero kit deck/spoiler

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

After somewhat of a hassle PCNA has finally decided to replace my entire rear aero kit deck/spoiler.

PCNA Said no to replace/repair cracked aerokit. How can they do this??
Read full discussion summary

Leading evidence: 'Replace not' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'track use, since it is unlikely' (1 discussions; 0 report identifying it and 1 suggest it). The most frequently discussed action is 'Replace entire rear aero kit deck/spoiler' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 8 captured posts examined · 0 partial discussions

Compare 4 other evidence results

Run history

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

He also made some statement that the factory rep ran a history check on the vehicle and said I was the third owner.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Use car

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I am trying to get a faulty transmission covered and because I have used the car for DE PCNA will not cover it.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

track use, since it is unlikely

Suggestion or failed attempt

No successful repair reported for this finding.

0
Identified cause
1
Suspected cause
0
Reported fixes
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that suspect a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause

By inference, Porsche will then claim that it was due to track use, since it is unlikely that you would be driving at such high revs and speed on the street.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Replace entire rear aero kit deck/spoiler

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

After somewhat of a hassle PCNA has finally decided to replace my entire rear aero kit deck/spoiler.

PCNA Said no to replace/repair cracked aerokit. How can they do this??
Frequently discussed actions (6)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Replace entire rear aero kit deck/spoiler

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

After somewhat of a hassle PCNA has finally decided to replace my entire rear aero kit deck/spoiler.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Replace not

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

I wanted it replaced not repaired and they are telling me it is not even covered.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Run history

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

He also made some statement that the factory rep ran a history check on the vehicle and said I was the third owner.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Use car

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I am trying to get a faulty transmission covered and because I have used the car for DE PCNA will not cover it.

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Use car at a de

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

STRSHP.......how did PCNA know you used your car at a DE??

PCNA Said no to replace/repair cracked aerokit. How can they do this??

Use since it is unlikely

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

By inference, Porsche will then claim that it was due to track use, since it is unlikely that you would be driving at such high revs and speed on the street.

PCNA Said no to replace/repair cracked aerokit. How can they do this??
Reported and suspected causes (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

track use, since it is unlikely

No successful repair reported for this finding.

0
Identified cause
1
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that suspect a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause

By inference, Porsche will then claim that it was due to track use, since it is unlikely that you would be driving at such high revs and speed on the street.

PCNA Said no to replace/repair cracked aerokit. How can they do this??
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

8 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Rennlist: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261027T140027Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

My rear deck (full aerokit/one piece) has two small cracks between the vents just below the spoiler another slightly noticable but rather long crack on the engine compartment lid. The fiberglass cracks are all on the one piece deck lid/spoiler. I would like the entire deck replaced. Well, spoke to my local dealer today and he told me the factory rep from PCNA said they would not cover this!! How can that be? They are questioning it being an option when new. He also made some statement that the factory rep ran a history check on the vehicle and said I was the third owner. So what? What difference should that make when the car is still under warranty? The car was originally titled in Arizona, then California and now I have it in PA. Well I have the cert of authenticy and the option codes listed under trunk lid and it clearly states XAA which is the option code for an aerokit. Now I have to take a digital picture and a photcopy of the option codes in my owners manual and fax it to the local guy who said he will pass it on to the PCNA rep. Why would the factory rep says it is not covered when he knows from tracing the history of the car that it is indeed a factory installed aerokit?? I wanted it replaced not repaired and they are telling me it is not even covered. I think I am getting jerked around royally. Any suggestions? ANy HELP??

POST 2Original post

you must meet with the rep yourself, get his tel and make an appt at your dealer. here it from him, do not involve the dealer. but pcna may not cover that type of stuff, i don't know.

POST 3Original post

All I can say is good luck. I am trying to get a faulty transmission covered and because I have used the car for DE PCNA will not cover it. Welcome to the SUV world.

POST 4Original post

STRSHP.......how did PCNA know you used your car at a DE??

POST 5Original post

RayM, By reading our your ECU's non-volatile memory via the OBDII port with a Porsche PST2, they can determine how often (date time stamped) your car was in the rev limiter and what speed. By inference, Porsche will then claim that it was due to track use, since it is unlikely that you would be driving at such high revs and speed on the street. The rev limiter is designed to protect the engine from overrevving (after break in of course), but this is Porsche's thinking. <img border="0" alt="[grrrrrrr]" title="" src="graemlins/cussing.gif" /> You can purchase your own OBDII tool (CarChip E/X or F/X for one, recently discussed over on the 996TT board, along with sample screen dumps), <a href="http://www.davisnet.com/drive/products/carchip.asp" target="_blank">http://www.davisnet.com/drive/products/carchip.asp</a> so you can see this data; however you can not alter nor erase it

POST 6Original post

PCNA should cover it if the part is still in warranty. I added the factory kit to my 99 C2 after it was purchased. A year and half later I had some bubbles in the fiberglass that caused PCNA to warranty that part. Now if the aerokit was installed at the factory and the warranty has expired, you may have some trouble. Good luck.

POST 7 / ORIGINAL POSTEROriginal post

Sloth, Car came with the XAA option factory areo kit and warranty is still in effect. That is what is puzzleing me. Why are they giving me such a hard time? I assume it is the high cost of the entire deck lid with spoiler all being one piece but the warranty is specific and does say PCNA will replace or repair to the customer's satisfaction. I spoke to the local dealershp guy today and told him I would like to deal with the PCNA rep myself and he said I would have to call the 800 umber and he could not put me in direct contact with the Rep. I think its a bunch of bull.

POST 8 / ORIGINAL POSTEROriginal post

After somewhat of a hassle PCNA has finally decided to replace my entire rear aero kit deck/spoiler. They gave me a little bit of a hassle claiming it was an after market item which it was not. I did my homework, provided them with a cert of authenticity from PCNA a digital picture of the option code sticker attached on the trunk lid, and the option codes listed in the maintenance manual. My advice...keep good records and documentation...never know when you may need it. Thanks to the rennlisters who provided me with some excellent feedback. Special thanks to Loren. This list is a wealth of knowledge. I have definitely decided to become a member. The small cost of becomming a member compared to the excellent feedback.

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