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YOUR RESEARCHeurowheelusa - stay away!
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OK - Firstly I'm not one who normally complains... with that said I have to report on this bad experience so that someone else can avoid the same company and mistake.
The history - purchased some wheels a company on ebay:
http://myworld.ebay.com/eurowheelsus...MEFSX:SELLERID
Everything seemed cool - great price and general response time was good. Purchased the wheels and shipping was fast. So far so good...
Sent the wheels off to be painted and then noticed on the wheel having got them back that they are in fact Made n China. Great! I know, I know - I should have looked more closely when I received them. Hindsight is 20/20...
Problem 1 - Wheels were not as advertised and were made in China and not in Italy as stated. Here's the add they're running now:
http://cgi.ebay.com/ebaymotors/19-PO...spagenameZWDVW
It STILL States they are made in ITALY... but are in fact are made in China. Emailed them about this and got no response! Waited... waited... zip!
Problem 2 - OK - maybe it wasn't such a big deal that they were made in China. SO I decided to mount them. Turns out the radius of the cup receptacle inside the wheel for the lug nut is a different radius than the standard Porshce one!! F'in Great! Once again I emailed them... no response. Emailed them - got no response again - shocker! I have a local Engineering shop who helped me out with this and re-machined the radius of the conical washer for the new wheel. OK, now I'm happy.
Problem 3 - After mounting them - I notice a vibration throughout the car.. it's actually very minor and some of it may be due to the 25 profile tires on the rear. Howeever, it's enough to slowly **** you off...
I now have an appoitment with a Hunter 9700, spoke to the owner of the Tire Center who's actually at this moment very confident he can fix either the bad balance job, poor wheel or whatever is causing this vibration.
So my advice... never use EUROWHEELSUSA on ebay, they're scamming customers and once they have your money prepare to be completely ignored. Here's the link to the ebay store:
http://myworld.ebay.com/ebaymotors/eurowheelsusa/
STAY THE HELL AWAY!!!!!!
It's called hubcentric. That's the problem. The wheel is not sitting centered on the hub. The hubcentric washer should work. Just make sure there is a secure fit with only a few thousandths or less of play. The better the fit, the better the result.
C.
The vibration you feel is probably from the machining of the conicals on the lug holes. I bet they are not concentric. The wheel balance is probably fine cause if not, the tire balancer would of not been able to balance correctly.
With some aftermarket wheels for Porsche, BMW, Benz you need plastic or aluminum rings for hubcentric. Once, you have them on the vibration should go away immediately.
Sounds like both as I reread.
I had the same issues on my wheels off ebay. They were the wrong offset, angle of the conicals for the lugs were wrong, they were not hubcentric, and so on.
CHad,
Not to hijack thread, but I have had a shudder issue in my front wheels since I put spacers on. I examined spacers and they appear to be fitting fine. The rims/tires were roadforce balanced on latest hunter machine and were near perfect. Could it be a bolt/lug issue? Or are the spacers (H&R) not machined 100%. It is only noticable at highway speed (75) and some roads worese than others.
TIA, and love the new VW, I see you kept the same color scheme.
Robert
I clicked on your link but I can't see anywhere in the ad itself where it says the wheels are made in Italy. Maybe they've updated the listing?
The contact info I have for eurowheelsusa is:
Bob Nafe
13664 East Laurel Lane
Scottsdale, AZ 85259
United States
[phone removed]
You may want to try calling to see if you can resolve the issue....is it possible that they simply sent you the wrong wheels? I'm hoping that you can resolve it because, as coincidence would have it, I just purchased a set of wheels from them and they've just been shipped. I'm hoping that their positive feedback (98% on 1444 transactions) actually means something! Good luck
Robert,
Sounds like the hubcentric issue. If the wheels are off by even less than a millimeter, you will feel it. Check to be sure the wheels meet the hubs properly.
C.
