windshield squeak and gasket

My "CPO'd" 2004 C4S (from Princeton Porsche--more on that later) has a loud sqeak that seems to come from the windshield area. Via this forum, I have heard about others with this issue. This morning I noticed that the windshield gasket has pulled away from the glass on the passenger's side. So, two questions: 1) could this be the source of the squeak; and 2) since the car is CPO-protected, what should I require the dealer to do? Is the simple application of some gasket sealer acceptable? Should I insist that the windshield be pulled and entirely resealed? I am only seeking a reasonable fix, not to screw the dealer--although they deserve it. It's worth noting for anyone considering a purchase from this dealership that this car was delivered in outrageous condition. The car contained the previous owner's hair ribbons in the glove box and center consol, it was filthy (with some stains that have since proven indelible), the car had mismatched rear tires, several floor mat velcro attachments were missing, the vehicle emits an intermitent vacuum noise from the center consol (still not fixed) which drives me crazy, and the service manager refers to this CPO's masterpiece as "a used car" rather than as a CPO Porsche. Amazing how fast they morph into a simple used car. Any suggestions? Thanks in advance.

Quotes source post: 6140955

Not to beat a dead horse but it pays, it really pays. to do a thorough check out of a used car and if the problems aren't too serious to get the dealer (in this case) to commit in writing to fixing these *before* you buy the car. Should you find too many of these problems/issues I think it should make you reconsider that maybe you don't want to buy a car from this dealer. If *you* (or I) can find these things and the dealer didn't, what other more serious things did the dealer's inspection fail to find? It calls into question, serious question whether I'd want the car. If car under warranty take it back and let dealer sort out windshield. Just squishing some sealer goop in there doesn't seem like the proper fix to me. *Before* you take car to dealer for this though take car to a quality glass shop in the area (which probably does the glass work for this dealer and other similar brands of cars in the area) and ask for a quote and what the quote covers. This helps you know what the proper fix would consist of. Now if this glass company says that just squisihing some sealer goop in the gap is a suitable solution, then it won't sound implausible hearing from the dealer. I suspect thought the glass wants to be securely bonded to the gasket to avoid any movement -- which will be a squeak -- and of course any water leaks. I would think removing the glass (which will likely break it) and the old gasket followed by proper clean/prep and then the correct installation of a new glass with new gasket and other hardware called for. This dealer might balk at your request to fix this so I'd check consumer fraud laws in your area -- start by visiting your county's (online) consumer fraud division and seeing what sort of steps you need to do to help your case should it come to this. Not saying fraud is being committed or going to be committed. I'm just trying to arm you with some ammo should the dealer balk at properly fixing the problems. You can then state that a major factor in your purchase decision was the CPO assigned to the car. If after purchase and now that some problems are appearing that are covered by this CPO warranty and if dealer then tries to withdraw this classification or fails to honor it and address these problems then that is fraud. The dealer misrepresented the car and its CPO-ness to you. Be prepared to leave the car. Upon collecting the car give it a thorough check out to ensure glass looks like it was installed correctly, is good glass, has no blemishes, it is stuck down all around good, the outer sealing rubber in place, etc. Lastly, if car CPO do you have to bring it same dealer for warranty issues as you bought the car from? Frankly, based on your posts I'm not too sure I'd want to place my car in this dealer's hand unless absolutely necessary. Sincerely, Macster.

Your 'dealer' should be aware of a common issue with many 996s ie, the squeaking windshield and its fix to remedy the situation. Try a search and I'll bet you'll find plenty of info.GL Your dealer sounds a liitle inept based on your 2nd paragraph, so you may want to follow up with your svce. manager.

Thanks Macster. You are always a very generous and informed respondent. And you're right about the need to check out a car in detail before buying--even a CPO'd Porsche. I blame not only the dealership for the condition of this car, but myself as well. My schedule is incredibly busy (whose isn't?), and I trusted Princeton Porsche to deliver a fully prepared car. They didn't. OK, so everyone makes mistakes; maybe they were having a bad day. But during my last visit, I provided them a list of issues, including the windshield squeak, in writing. Well, when I retrieved the car the windshield continued to squeak and, when I decided to take a closer look, it was obvious that the gasket had pulled away from the glass. THAT's what I find outrageous. THAT's what I have found characterizes their work. Mistakes are one thing; things get overlooked from time to time by everyone. But this type of cynical, uncaring attitude makes this a service department to avoid. Even the most basic investigation would have turned up the gasket problem. I am also going to follow your advice and bring the car to another dealer for attention. Thanks again.

Quotes source post: 6140955

There is a TSB for windshield gaskets [search for TSB 6420], but it usually applies to 1st gen 996s. Maybe yours needs a new gasket. If it is the gasket, the fix is $15 and takes 15 minutes to do. As for random noises from your car, IMO the dealer is not responsible for fixing all of them as CPO repairs. You are driving a 5 year old high performance car, not a brand new luxo-barge. There can - and will be - random noises from time to time. Some go away, some can be repaired away, and some never go away. Even more unfair, some people have no issues, and others are plagued by them. It's the nature of the beast. Classic salesmen v. service department scenario. The sales guy will tell you anything to get the car out of their inventory and into yours. The service deparment will do anything not to pay for repairs. In my experience, service department managers cater to guys that buy brand new cars off the showroom floor more than the guys (like us) that buy used cars. My only question as to the car's condition at delivery is: did you not inspect the car before you bought it? Did you not look at it when you test drove it? Or when you picked it up? It actually sounds like some of the "issues" you point out are on you. Things in the glove box, stains, missing parts, and mismatched tires should have been noticed. I would have turned the car down until it was right. Just my $0.02. Probably worth much less. In any event, good luck with your noise and getting the dealer to fix it. -td