6 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHRMS - advice on dealer communications
Leading reported evidence
Check crankshaft measurements and concluded
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
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0
Unsuccessful attempts
1
Discussions
Read evidence and context
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Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed · Original poster
They also checked the crankshaft measurements and concluded that the seal was probably installed wrong at the factory, ahem.
Leading evidence: 'Check crankshaft measurements and concluded' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Check crankshaft measurements and concluded' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Install incorrectly while they show you the old seal
Performed · outcome unconfirmed
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed
Ask them to explain how it was installed incorrectly while they show you the old seal.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed · Original poster
They also checked the crankshaft measurements and concluded that the seal was probably installed wrong at the factory, ahem.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
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Suggestion
But if you paid CASH for the repair the day after your warranty expired you would get a 2 year warranty on the parts and labor.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
6 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
1 acknowledgements have no verified action link; they do not establish a repair result.
Outcome without a verified action link
They called late last week to tell me it was an RMS seal and they had already fixed it.
Guys, please indulge me I know the subject has been beaten to death but I am now a victim. Car is 18 mo. old 996 with <10k miles and began dripping oil after a spanking on N. Ga. mountain roads (RMS suspected of course). I left the car at Hennessy Porsche in Atlanta on my way out of the country for a 2 week biz trip. They called late last week to tell me it was an RMS seal and they had already fixed it. They also checked the crankshaft measurements and concluded that the seal was probably installed wrong at the factory, ahem.
My question to the board is should I have any specific assurances from them when I pick the car up? Such as list of procedures performed on crank measurement etc? Also, if I lose a second seal should I receive a commitment of a replacement engine? Should the factory warranty on the seal (only) reset at the replacement date? I am concerned about building a file as the car is 18 months into the factory warranty at this point and I don't want to see another leak right after the warranty expires without some remedy available.
I assume they will have needed to change the oil as a result of draining the oil to open the housing, true?
BTW, Hennessy has been great thus far, I bought the car from them (Certified) in December after the original owner obsessed over it for about a year and drove it only 5k miles. My sense is he never drove it hard.
Two things:
1) Any repair UNDER warranty doesn't restart the clock on your warranty. If you were to get a RMS replaced under warranty on the last day of your warranty it would only last 1 day. But if you paid CASH for the repair the day after your warranty expired you would get a 2 year warranty on the parts and labor.
2)Yes this topic has been beaten to death. Do a search and you will find what you need. No need to have the same thread again and again and again and again and again and again and........well you get the point.
Get the repair invoice when you pick up the car.
If you can get the measurements that would be nice and you would have something to compare to if the replacement leaks. There should be 4 numbers.
The M96 motor has been in production for 9 years and they have no yet figured out how to install a seal properly at the factory. That is a typical story told to a customer. Ask them to explain how it was installed incorrectly while they show you the old seal. The old seal is supposed to be saved.
The seal is below the oil level so the oil is drained.
This subject has been beaten to death - until it happens to you.
They have a technical protocol for seal replacement vs. engine replacement secondary to the "peuedo" dry sump issues. If the engine seal area is out of spec (more concave than round by a specific measurement), then the replace the whole motor with a crate motor. With every RMS change, it is required that the tech include the measurement in his notes. A service manager worth his salt will disclose the measurement to you, but I don't think he is required to. The block specs could be pertinent later if your block goes more concave and can't seal regardless of seal change later. Hope this data helps.
Thanks fellas, very helpful advice. I will definitely get the repair papers and hopefully notes. I'm assuming that the specific measurement Re-animator refers to is pretty small?
Relative to making the round seal on the tranny casing unsealable to the warped concave engine casing. I'll try and find out the point at which the new motor goes in.
This is a source reference. Confirm exact model applicability in the original material.
