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Softop problem, need your help

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8 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHSoftop problem, need your help

Reported or suspected cause

cause

Suggestion or failed attempt

No successful repair reported for this finding.

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Identified cause
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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that suspect a cause
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause · Original poster

You were right, if I tried to glue something to the hook, in no time it would fall, the top must need some aligment because the hook touches the plastic before closing, that�s probably the cause for the damage hook

Softop problem, need your help
Frequently discussed work

Use some strong contact glue

No successful repair reported for this finding.

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0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

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Suggestion

To fix this, carefully pull the plastic hook out and off the hood, then use some strong contact glue to put it back.

Softop problem, need your help
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Leading evidence: 'cause' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'cause' (1 discussions; 0 report identifying it and 1 suggest it). The most frequently discussed action is 'Use some strong contact glue' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 8 captured posts examined · 0 partial discussions

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Use some strong contact glue

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

To fix this, carefully pull the plastic hook out and off the hood, then use some strong contact glue to put it back.

Softop problem, need your help

Use very strong contact glue

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

But use a very strong contact glue and use it sparingly.

Softop problem, need your help
Frequently discussed actions (2)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Use some strong contact glue

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

To fix this, carefully pull the plastic hook out and off the hood, then use some strong contact glue to put it back.

Softop problem, need your help

Use very strong contact glue

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

But use a very strong contact glue and use it sparingly.

Softop problem, need your help
Reported and suspected causes (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

cause

No successful repair reported for this finding.

0
Identified cause
1
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that suspect a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause · Original poster

You were right, if I tried to glue something to the hook, in no time it would fall, the top must need some aligment because the hook touches the plastic before closing, that�s probably the cause for the damage hook

Softop problem, need your help
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

8 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Rennlist: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

Glad it worked.

No unique explicit quoted action; no causal link assigned

Generation: 20261026T124918Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

My softop has a problem. When I close it, the softop works fine, but in the end, when the hook from the softop attaches the windshield, it doesn�t close the rear windows and the hook goes up and down, instead of finalizing the close process. I tried to close it with the button key, and on the door too, but it behaves the same way, it goes till the end, and than it doesn�t close the rear windows and the hook goes up and down. I was able to close the rear windows by clicking the button inside the windshield where the hook attaches. Has anyone had this problem? What should I do before going to the dealer and loose my time and money with them. Car is from 1999. J.Seven

POST 2Original post

Before you start panicking, try this: As the hook "tries" to grab the windshield (when it goes up and down), hold your thumb underneath the hook to push it into place so that it can finalize the closing process (as you put it). If that works then it is likely that the plastic hook that surrounds the actual metal hook has come loose. See pictures. To fix this, carefully pull the plastic hook out and off the hood, then use some strong contact glue to put it back. This should fix it. Here's a pic showing the plastic hook coming away from its metal counterpart. And here's the offending culprit. You can see where it gets busted. The dealer would have you buy a whole new unit (hundres of $$$) to fix this but I fixed mine a year ago and it's been fine since. Just glue it back in place. But use a very strong contact glue and use it sparingly. I.e., don't get it all over the place so that it fouls up the mechanism. Let me know how you get on.

POST 3 / ORIGINAL POSTEROriginal post

Scouser, I�m at the office and my car is outside, but I�m living right now to try this, if it works, you�re my hero Thanks for the pics. J.Seven

POST 4 / ORIGINAL POSTEROriginal post

Ok, back from the car. Seems that you�re right, but even holding my thumb underneath the hook to push it into place so that it can finalize the closing process, it wont work, I have to press the button inside the windshield so that the front and rear windows can close, and this also make the hook to stop going up and down. But I have another problem, my hook seems to be broken, here�s some pics So I believe the problem is that the hook can not press enought the button inside the windshield so that it can finalize the closing process, because when I press this same button with a help of a pin, it works fine and the red light of the softop in the cluster goes off. So I believe the solution is to by a new hook ( I don�t know if they sell it alone ) or to create a height on the hook so that it can touch the button inside. Scouser what do you thonk I should do, any ideas ????? J.Seven

POST 5 / ORIGINAL POSTEROriginal post

Maybe the best way is to create a height on the windshield button itself, with some kind of glue that after drying would become solid. This way the hook would touch the glue making the button goes up a little. Sorry for the horrible explanation , but English is not my mother linguage. Here�s some more pics A word of caution, I have the open top while car moving hack, and this happened just after I was closing the top with the car moving, so the hook, may have been damage on this process, this is just a guess. Be careful opening or closing the top with the car moving, the surface will have to be very good, without any potholes, although I made this in a complete smooth tarmac J.Seven

POST 6Original post

Hmm... Yes the close on move mod may be the cause. But I haven't had any problems with it so far. Anyway, yes the plastic hook surround is damaged. The bit that's chopped off the top has lost you height in the hook. I am not sure what you could do to fix this as it does get put under some pressure when it closes. So anything you glue there will likely break under pressure. You could try wrapping something around the hook maybe like tape or something. I dunno. I have not seen the plastic hook so badly damaged before. I suggest you order a new one. Part number: 996.561.787.00.01C. Oh well best of luck to you with it. Let us know how you go. Cheers,

POST 7 / ORIGINAL POSTEROriginal post

Berny , problem solved, and without your help by now I would have been ripped of by Porsche dealer, thanks, for your precious help. Just put a bit of plastic on the button inside the windshield, and top works fine now YESSSSSS. You were right, if I tried to glue something to the hook, in no time it would fall, the top must need some aligment because the hook touches the plastic before closing, that�s probably the cause for the damage hook So I decided to glue a bit of plastic to the windshield button, there�s no big pressure there and top is working perfectly Without your help, this wouldn�t be possible, once again THANK YOU VERY much

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