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YOUR RESEARCHPower steering fluid dry - here's why update
Leading reported evidence
Check with dealer service department manager
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Read evidence and context
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Suggestion
If you want, check with dealer service department manager.
Leading evidence: 'Check with dealer service department manager' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Check with dealer service department manager' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
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Suggestion
I asked them to show me in where in normal service visits the Coolant Tank is 'inspected' or 'replaced'?
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Suggestion
I asked them to show me in where in normal service visits the Coolant Tank is 'inspected' or 'replaced'?
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
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Suggestion
This is while the system for checking is still only using the orginal part number.
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17 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
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I was checking fluids today and noticed the power steering resevoir did not read any fluid. The motor was still warm - hot and it didn't even register even at the cold reading on the dipstick. I'm surprised the system is okay.
If the dealer that I bought the CPO car from wasn't 50 miles away, I would be there on Monday. Maybe the dealer 5 miles away will shoot a little in there for me when I have the 2 oil leaks looked at.
I wouldn't do it. I would go to the dealer get a can of the right stuff, fill it then drive the car to the dealer.
If you run the pump dry and it gets wrecked you may not have a stand on the CPO issue.
If car under CPO warranty it should also have Porsche road side assistance and you can call 800 number to arrange to have the car flat bedded to dealer if car not drivable and I would think no fluid showing in power steering reservior means car not drivable.
If you want, check with dealer service department manager. I wouldn't drive the car with no power steering fluid though.
Sincerely,
Macster.
Power steering leaking at the filler neck, o-rings, etc - not covered by CPO, $45 in parts and 2 hours labor. At least winter labor is discounted to $95/hr. I would have thought this would have been covered...oh well can't have a PS fluid leak.
thats BS.... do they give you a list of what is covered? Leaks are not covered?
Edit: just saw your other updated thread.... I guess they can make cpo rules as they go. That list of cpo item was long. $200.... It could of been worse.... I understand why you are not complaining to much.
I was surprised too, but they are covering a bunch of other stuff for CPO: RMS, oil filler tube, valve lift actuator, so I don't think they are trying to hose me for 2 hrs cash labor.
The service advisor says he puts in a part number and possilby other info into the CPO system and it tells him if it's covered. He said he was surprised it isn't since this is not a wear and tear item.
Well under CPO my Coolant Tank was NOT covered. You know, since it's a 'wear and tear' item and all.
I asked them to show me in where in normal service visits the Coolant Tank is 'inspected' or 'replaced'? Since it's a wear and tear item it should have an expected service life. Yeah, great manufacturers warranty there at Porsche. I have NEVER had a coolant tank fail on any vehicle..... even on my 1965 Corvair
And funny how Porsche replaced it with a later model part#, not the original. Obviously it's a known problem yet they still screw over their customers.
I would suspect that anyone buying CPO coverage would have been supplied with and would have read the details of the coverage?
As far as driving with the PS fluid slightly below the neck connection, that is not a problem and will do no harm.
The CPO language is vague that PCNA sent me. It says the CPO is just like their new warranty. Open to interpretation I suppose. Maybe the word "like" means "similar".
Came with the car, didn't buy separate here..... but a factory warranty that doesn't cover the coolant tank from a known early product defect is quite lame.
TDI, Porsche revised the CPO warranty coverage around August of 2008.
Was the CPO warranty car issued on your before or after August of 2008? If it was before that date, the CPO warranty is more limited than those issued after August, 2008.
The warranty quote below is the coverage for a warranty issued after August, 2008.
"
The Porsche Approved Certified Pre-Owned limited warranty
is just like our new car limited warranty. All you’re responsible for are normal wear and tear components, such as brake pads or wiper blades and scheduled maintenance. What’s more, you receive 2 years or 50,000 miles of coverage (whichever comes first) following the remainder of the new limited warranty. Plus, our around-the-clock Porsche Roadside Assistance in the unlikely event you have trouble on the road. All in all, you can rest easy knowing that you’re covered."
Probably when the service manager inputs the parts numbers its the new updated part with a different number from the original. This is while the system for checking is still only using the orginal part number. If so I'd think combined with your newer coverage the newer part should be covered under your agreement if it comes down to bickering. If the service manager is a cooperative guy and up to inquiring have him run the older part number and see if it shows being covered. If it does it shouldn't take too much thinking for him to understand the system is flawed and him needing to do an on the spot correction is the way to deal with your billing.
