9 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCH996 Gearbox - replace not rebuild!
Leading reported evidence
Repair engines or tranmissions
Suggestion or failed attempt
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Most manufacturers do not expect their dealers to repair engines or tranmissions under warranty.
Leading evidence: 'Repair engines or tranmissions' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Repair engines or tranmissions' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
I didn't want to complicate things at the beginning with my original post, but the good news (as of last week) is that the 996 owner in question has had his gearbox replaced under warranty - yes it's good sense to have a record made of your complaint during the warranty period, and to be tenacious when things go awry afterwards......but this non-repair policy with 996 boxes is going to cause lots of problems for 2nd, 3rd etc owners down the track.
Replace there is no rebuild option as the manufacturing "efficiencies"
Suggestion or failed attempt
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Once out of warranty, he's been advised by the same service people that the gearbox needs to be replaced - there is no rebuild option as the manufacturing "efficiencies" used in 996 production meant that no internal parts for tis model are available, and that the only fix for a dud gearbox is to replace the whole thing?
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
I didn't want to complicate things at the beginning with my original post, but the good news (as of last week) is that the 996 owner in question has had his gearbox replaced under warranty - yes it's good sense to have a record made of your complaint during the warranty period, and to be tenacious when things go awry afterwards......but this non-repair policy with 996 boxes is going to cause lots of problems for 2nd, 3rd etc owners down the track.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Once out of warranty, he's been advised by the same service people that the gearbox needs to be replaced - there is no rebuild option as the manufacturing "efficiencies" used in 996 production meant that no internal parts for tis model are available, and that the only fix for a dud gearbox is to replace the whole thing?
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
I didn't want to complicate things at the beginning with my original post, but the good news (as of last week) is that the 996 owner in question has had his gearbox replaced under warranty - yes it's good sense to have a record made of your complaint during the warranty period, and to be tenacious when things go awry afterwards......but this non-repair policy with 996 boxes is going to cause lots of problems for 2nd, 3rd etc owners down the track.
Replace there is no rebuild option as the manufacturing "efficiencies"
No successful repair reported for this finding.
0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Once out of warranty, he's been advised by the same service people that the gearbox needs to be replaced - there is no rebuild option as the manufacturing "efficiencies" used in 996 production meant that no internal parts for tis model are available, and that the only fix for a dud gearbox is to replace the whole thing?
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
I didn't want to complicate things at the beginning with my original post, but the good news (as of last week) is that the 996 owner in question has had his gearbox replaced under warranty - yes it's good sense to have a record made of your complaint during the warranty period, and to be tenacious when things go awry afterwards......but this non-repair policy with 996 boxes is going to cause lots of problems for 2nd, 3rd etc owners down the track.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Once out of warranty, he's been advised by the same service people that the gearbox needs to be replaced - there is no rebuild option as the manufacturing "efficiencies" used in 996 production meant that no internal parts for tis model are available, and that the only fix for a dud gearbox is to replace the whole thing?
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
9 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
0 acknowledgements have no verified action link; they do not establish a repair result.
Generation: 20261027T093253Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources
Hi
Just dropped in from the 944/951 board as one of our club members was telling us about his problems with his 996 gearbox. Apparently it's had a whine since new and while under warranty the dealer said that it was "within acceptable limits...etc". Once out of warranty, he's been advised by the same service people that the gearbox needs to be replaced - there is no rebuild option as the manufacturing "efficiencies" used in 996 production meant that no internal parts for tis model are available, and that the only fix for a dud gearbox is to replace the whole thing? Is that the true situation as experienced by you other Rennlisters? Seems very disappointing to me if it's true....
Rob
Seems silly indeed. I imagine it is the same as the engine. Porsche would rather sell you a new/remanufactured unit from the factory rather than let dealerships do the work.
Seems funny that it was acceptable under warranty but now they want to replace it. I think I would be asking for some assistance from the dealer.
If you have a paper trail from the dealer (work orders with instructions or comments about the trnamsission problem) then this should be covered under warranty. Contact Porsche Customer Relations.
Most manufacturers do not expect their dealers to repair engines or tranmissions under warranty.
The liability aspect as well a control issues are the main reason.
</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by GMS:
<strong>If you have a paper trail from the dealer (work orders with instructions or comments about the trnamsission problem) then this should be covered under warranty. Contact Porsche Customer Relations.
Most manufacturers do not expect their dealers to repair engines or tranmissions under warranty.
The liability aspect as well a control issues are the main reason.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Ditto, if you have documentation, they will have to fix it under warranty...
I didn't want to complicate things at the beginning with my original post, but the good news (as of last week) is that the 996 owner in question has had his gearbox replaced under warranty - yes it's good sense to have a record made of your complaint during the warranty period, and to be tenacious when things go awry afterwards......but this non-repair policy with 996 boxes is going to cause lots of problems for 2nd, 3rd etc owners down the track. Apparently 996 turbos and GT3's have rebuildable boxes (I think based on the 993 box).
Rob
This is a source reference. Confirm exact model applicability in the original material.