Is it normal for a dealer to not let you test drive a car?

i am not talking a new car with 0 miles. I am talking about a 99 996 that is pretty plain sitting at a porsche dealership for 24k. I am interested in buying a car in the spring but maybe sooner with the right price. So at the end of our conversation with the salesman i ask ; so if i am not going to buy the car right now, i can't test drive it? He tells me the usual thing of keeping the miles off it. It just didn't sit well with me esp with an older car like that

They did that to my wife and me when we were looking almost 8 years ago. The salelady obviously pre-judged us and would not let us drive the car (a 2 year old Boxster). Told us to come back when we could buy the car. I was not happy about that to say the least. Shortly after that (a few months) we went back to just look but my wife fell in love with 2 CAB's they had on the showroom floor. We bought and made sure that she remembered us when we finished the deal with ANOTHER salesman that we bought another Porsche from a couple year later. She could never look us in the eye ever again. And we frequented the dealer often as we always loved to check out the selection merchandise and have a cup of coffee chattin' up our favorite salesman

That's just plain silly. If the car has 0 or 50 miles on it - it doesn't really matter. I'd do what Dell did and find another sales consultant or give me a shout if you're in the area.

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After you buy one at another dealership be sure to bring it by the offending store and show the GM/owner what you got and point out the salesperson who prevented you from buying it there. That's what I did. Very satisfying.

I remember looking for my first sports car about 15 years ago. Went to 4 Chevy dealers, none of which would let me drive a Vette. Went to the Honda dealer and had to argue just to sit in the locked S2000. Went to the Audi dealer and they tossed me the keys to a brand new Audi tt cabriolet. Which I bought! Same think at the local Porsche dealers. Just hand you the keys and let you go.

Find another dealer. It's not exactly a seller's market out there. I'm sure there's someone out there that wants your money.

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or deny test drives as they see fit. Usually a shopper (and I use the term loosely in this case) is denied a test drive if the shopper looks well a bit of a bum, is dirty, stinks, is dressed real shabbily (see bum), drunk or under influence of something else, or comes across as a fake or insincere buyer. Also, show up out of the blue with no vehicle but desiring a test drive and it will likely be denied. If you are a serious buyer/shopper, you should at least show up in a presentable state and expect to have some background check performed. Even if the dealer only wants a copy of your valid driver's license made but dealer might want to verify your credit and whatever else it can gather legally. (I showed up to very likely buy a Pontiac GTO some couple of years ago and at first salesman said a test drive was out of the question. I replied that I didn't need one right now,but if after I had completed my static inspection of the vehicle and wanted to proceed with a test drive as a prior condition of me buying the car I'd either get the test drive or leave the lot right now. I got the test drive. In fact, I had the salesman take me for test ride first then I when we got back I followed the same route as driver.) A tire kicker passing time might get a test drive. Might not. Depends upon the dealer. A salesman if he suspects you are not ready to buy now will not likely want to spend any time with you on a test drive. He wants live customers, not looky loos. Thankfully as an occasional new or used car buyer I appreciate a dealer that is a bit careful with who he lets test drive his cars. Cause when I shop for a car, a new car, I'm always aware of the number of miles on the car and will seek out the car with the lowest miels that meets my other requirements. If I find lots of new cars with more than factory delivery miles on a dealer's lot I'm probably going to buy elsewhere. Sincerely, Macster.

And you can dent buying from them as you see fit. Macster, I have NEVER heard of a dealership running your credit to get a test drive. I have bought MANY cars over the years and not once have I ever done anything more than present a DL. What you are talking about is pre-judging somebody and that is wrong on so many levels. How in the world can you determine what somebody is worth by the way they dress? So by your rationale, Mark Cuban should never be given a test drive? And if you don't like the miles on a car when you "test drive" then you order YOUR car and take delivery. Up until that point you have no control. Any car already spec'd by the dealer is THEIR car and letting somebody else drive it is not something you can determine from miles driven how those miles WERE driven. Giving a test drive to a tire-kicker or somebody on the fence or not quite ready might very well be closed if offered that test drive. Do you or have you sold cars? I don't agree with your rationale but I sure do respect your opinion.

A local Chevy dealer (Great American Chevrolet, in Hackensack NJ) said they would not let me test drive their left-over C6 Corvette without running a credit check. Granted I own a C5 Vette and purchased a van from them a couple years back. Some dealerships are just not deserving of your business.

i would say we're clean, college educated, but drove in our old 99 es300, but is in normal clean shape. a few years ago, a couple years after college, i went to the local toyota dealer. This was up in north central pa, the middle of bum****. I for some reason was getting antsy for a new car. I test drove a camry and was going to try and get financing. They told me that they couldn't get me financing(3 previous vehicles were financed through nissan with zero missed payments)???? I went to the acura dealer 2 hours away and purchased an acura cl through honda financial w/o any issues. I drove the 2 year old car to the toyota dealer and saw the sales rep who said i couldn't be financed. I asked if he remembered me, and he said he did. I asked if he remembered denying me credit(my credit score wasnt terrible, but i was def established). He says that he remembered it well. I told him that i went to an acura dealer and spent more and had no problems and he lost a sale. He said " what, are you here to rub it in my face?" I said "yes i am, and i will let everyone else know, what i went through" the look on his face was priceless

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try holes in the jeans a 3 day shadow on the face and an old navy T-shirt, then see what they think when you buy it. They are jerks to judge you like that... PS... dont tell them you are not going to buy till spring... say you have just started looking and need to get your information before making a decision icluding driving a couple cars to see what the diiferances are just my opinion

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test drive of GTO but I think not. Not until we were back from the test ride/drive and in dealership negotiating price was a credit report shown to me, the wrong one. But I didn't just show up on the lot and ask for a test drive. I had been there once twice before -- another salesman recognized me by nice shoes. I did some serious inspecting of the vehicle, had the salesman start engine and I listened to it as it warmed up. Anyhow, when *my* credit report was obtained younger salesman went 'wow' when he saw my FICA score. Older saleman shot him a nasty look. (Hehehe I knew my credit rating was good *before* went in having obtained this from my local banker earlier.) Was a credit report obtained before I test drove the Boxster I can't recall either. IIRC in both cases I had to complete to the FI guy's acceptance a loan application that could be submitted should I fail to show up with the money. I do remember not being able to make a deal on my first visit to Porsche dealership. Returned later that evening and wanted to look at car again, wanted the engine started. Salesman balked. Said he didn't think he'd let me test drive the car again. Said I didn't want to drive it, just have the engine started. (I wanted to see if smoking first time I was there repeated. It didn't. Also, with access to car I was able to snag build date from car and thus know how long car had been on lot. Deal was sealed this 2nd visit. The Porsche dealer took my personal check for the car's purchase amount. I'm sure while I was out on sales floor waiting for salesman to detail the car a bit and answering -- stalling type -- questions from salesmanager FI guy calling my bank for verification of check. At another dealer, Chevy, I had to bring a certified check to dealer before it would give me a new car. For the GTO purchase I gave dealer personal check. Bought car after banking hours but dealer did have loan application to submit. It is not uncommon for a dealer to ask if it can run a credit check. I learned the hard way that if you say no there is almost no hope of buying a car unless dealer knows you very well, personally. If one says yes, then that's usually sufficient. Like being pulled over say for an expired registration and being asked if car can be searched. If you say no car's going to be searched. If you say yes, sure, just ignore the box of plutonium everyone has a good laugh and things move on from there. Pre-judging people is quite acceptable. I'm sure even if you're a saint if you show up dressed shabbily at any nice car dealership or any business or otherwise look out of place you're going to be given the cold shoulder more often than not. While a business might lose a sale to a the odd shabbily dressed saint it filters a heck of a lot of shabbily dressed devils with this pre-judging. The trick is to make it seem like you're not prejudging someone. (Walked into a bank to ask for a business loan once, when I had a business and was going to expand it. I was not prepared and dressed like I usually do for the work I was doing at the time. I was clean, clean shaven, just dressed a bit more casually than bankers nornally see. Spoke to a loan officer that told me after we talked a few moments the bank was not making any business loans at this time. I took this at face value but later it dawned on me.. It helped too when I saw a couple of my friends who also had businesses always dress up when they visited their banker...) I'm free to select a car based on whatever criteria I want to use. If I want a car with low low miles off the lot then that's my decision. (I'm not alone in this I think.) If I can't find one I can always change my mind. I don't like ordering a car. If I order a car a dealer may not be as willing to deal as if I take a car off the lot. Part of the technique for getting a good price is to represent a sure sale lost if dealer doesn't sell you a car before you leave. If one orders a car, that complicates the deal and car buying deals are complicated enough. I've never sold cars for a living. I've of course sold cars, motorcycles and machinery privately. Bought a few of each item too. My father-in-law sold cars/RVs for some years years back. This pre-judging issue of car dealers comes up every once in a while. While everyone has the story about a bum showing up and pulling out wads of cash to buy a new Ferrari or a babe in a bikini showing up and using her AMEX card to buy a new Mercedes, the infrequent times I'm at a dealership I see more often some dressed down person showing up looking to kill some time while his wife's shopping at Costco thinking he's going to test drive every car on the lot claiming he's really really serious about buying. Salesmen, good ones anyhow, are real good at prejudging or judging your credibility as a "now" buyer or a hot prospect. Not so hot prospect? You might string a salesman along for awhile -- or he's just letting you think you're stringing him along to amuse himself during a slow day or a lull -- but not for long. Ask for a test drive to see what salesman thinks of your buying now credibility. Everyone's going to buy tomorrow, next week, next year. Salesmen only get paid when someone buys now. Sincerely, Macster.

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you, if this is important to you, to your buying decision then walk away and buy elsewhere. Or if you really are serious about buying you can speak to a salesmanager and use this situation to make it a bit awkward for the salesmanager and dealership. You can gain some additional leverage, but not for long. Car dealers are pretty thick skinned and have a high shame threshold. Sincerely, Macster.

could you paraphrase that novel for me please.

Wow, it seems like some of you have had a lot of trouble buying cars. The only time a dealer has ever been allowed to check my credit was the one time I financed a Honda at 1.9%. Anyone that asked to check my credit to simply drive the car would probably get laughed at before I turned and left. When I bought my Infiniti and the 996, I paid with personal checks after hours and was allowed to drive away--in the case of the FX I was hundreds of miles away from my bank and my home. No problems.

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That's because they never saw your "daily driver" shown in your avatar pic!

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Wow that reminds me of what happened to my wife and me back in '96. We went to a VW dealer on a Sunday around 4:00pm and when a salesman came up to us I stated very clearly that we wanted to test drive a Jetta 6 and 4 cylinder and which ever one we liked better we would buy. Well he goes into that it is closing time and they can't do anymore test drives and we can come back tomorrow. I ended up going back a week later and parked my new car in their lot with another dealer's placard. I went straight to the sales manager and gave him a "heads up" as to what lead to his dealership losing a sale. The best was when the very same salesman that turned us away overheard the conversation and started asking who was the salesman involved. The moment when he realized it was him he quickly shut up and walked away. From what I understand the guy was no longer employed at that dealership the following week.

I have to admit that I too, am stunned at the grief you have to go through to test drive and purchase a vehicle. I think the biggest hassle has been to whip out my driver's license for them to photocopy. I figure it was a fair trade since I they weren't going to accompany me on the test drive. My wife and I were recently offered a Cayenne S for a weekend test drive by the local Porsche dealership with just a photocopy of my insurance papers. By the way, I've had more than a couple of sales people confide that they size up a customer within the first few minutes by checking out their shoes and watches. I thought that was pretty interesting.

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That is pretty old school thinking...these days you really can't tell who has money judging only by their "accessories".

I've sold cars, infact, just recentlly lost the job....... Prejudging customers, or "Fresh Ups", is normal practice among experienced salespeople, but, this bad habit could also be a salesperson's biggest mistake. When you work everyday, with so many people coming into your lot, and you spend sometimes hours with them, only to have them tell you they want to "think about it" and leave. Then you never see them ever again. Now, repeat this many, many, many times more....and you WILL learn to prejudge. Right or wrong, this is what goes on in the auto business. That is why sometimes it's wise to be back to the basics, be like a "green pea" who takes every customer with enthusiasm without prejudging them. As for test-driving privileges, where I worked before, "normally" everyone gets a test-drive. Management tells us to use our own discretion on who to screen. Driver LIcence check is mandatory! If a young teen comes in wanting to test-drive a sports car model....a credit check might be necessary. It's called a "pre-qualification". You will be surprised how many people come in to a dealership, who CANNOT buy even a bicycle! 450 beacon scores, bankruptcies, multiple repos...etc. We use our best judgement to prejudge, and interview and prequalify if we deem necessary. Some of you guys are probably fortunate enough not to be aware of what kind of people we have out there...not everyone goes into a dealership and can buy a car. Some kick tires, some price-shop, some dreamers, some can't buy crap! Only a handful are serious and potential buyers. Out of 10 fresh ups you get from the floor, you might sell one. I worked in the internet dept...out of 50 leads, you might get 20 who respond, 10 who answers your calls, and one or two who will buy.

It is possible that if the car is close to certain mileage levels they would want to keep the miles off. When I was going to trade my car I was initially a couple of hundred miles under 100,000. They told me that if I went over 100,000 the value would go down. There are other mileage break points that dealers would like to keep cars below and feel that going over diminishes the value. I guess it is like $99.99 sounds better than $100.00. Although I hate to ever defend any dealer, it is remotely possible that if a car is close to one of those points, they may be hesitant to allow the car out for a test drive to someone who they thinkis not going to buy then. I have no idea if this car was close or not, but in the original post you did more or less imply to the dealer that you were probably not going to buy that day.

Interesting conversation. I've never been negatively judged by a salesman like that, but my father has - went in to buy a luxury car, they wouldn't give him the time of day until they saw his new sports car parked outside... he walked out on them. I'm with Dell, I wouldn't submit to a credit check before being allowed a test drive. There are lots of dealers out there, simply move on to one that treats you with more respect and buy elsewhere. When I bought my last car I was jerked around by my local dealer - even though I told them I was buying a car before the end of the week. They refused to budge on a poor deal, so I went elsewhere. They called me on the following monday and asked if I'd like to talk some more about their deal and I was happy to tell them that I'd bought a car on Saturday as I promised them I would. They were not happy and I got to say, "I told you so".

I always use the line, and it is usually true, that I am trying to decide between their car, and two or three of their top competitor models. That has worked for me for decades, except for Jim Ellis Porsche in Atlanta. I drove in a 996, the one I have now and wanted to drive a Cayman S, they had maybe 20 on the lot, and the salesman put me off for so long I walked out, pretty much having to wrench my keys away from the guy who was evaluating my car. I have 4 P cars, but would never step my foot back in the first and largest dealership in GA. Luckily someone opened a second dealership in Atlanta. It's out of my way to get there, but I'll drive through an hours traffic to avoid going to Jim Ellis. That wasn't the first bad experience I've had there, but it was certainly the last. They did have a cherry 928S4 with really low miles advertised several months ago, and I wanted to go look at the car, but knew I would buy it if I looked at it, so I just squelched the urge to go.

My 6'6" father would walk in to an auto dealership, introduce himself as "Dr. xxxxxx" -- and it would be hard to find a more congenial staff.

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... he got lucky, that could equally be construed as pompous and go the other way. I never use Dr. in introducing myself.

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Neither my wife nor myself have EVER used the Dr. line and never felt comfortable doing it. If the salesman isn't your patient why do you feel the need to introduce yourself that way?

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Bingo! Only people with a chip on their shoulder use such arrogance.

The only people I see introducing themselves as doctors (not always but VERY much the case) are the one's that do NOT hold a M.D. (or Ph.D.). Anytime I have somebody introduce themselves as a doctor to me I ask them where they went to med school. That is usually followed by a long explanation of why they chose to be a chiropractor,etc. over being a real doctor

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Gotta love it. I thought it was illegal in most countries to use a title (such as Dr.) that you do not hold. I've had some strange reactions from others who try to refer to me as Dr. after they figure out that I'm a Ph.D. I usually stop them from doing it to me it's just a paper title that I do not use in anything other than a professional setting. It's funny to talk to people in the UK (where the casual use of Dr.) is more pronounced... usually by people early in their career who have felt the need to put the title put on their driver's license, credit cards, passport, etc. I have been known to give them a slap-down and tell them to come back when they've done something useful in the world, like make their first $100 million for their company.

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The only time I use my MD title is when I want a good seat in a restaurant. And since the recession, I can usually have my choice of seats. Especially at Burger King, where I can afford to eat.

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At BK's lounge do they bring your order to you then?

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Only if I order a triple cheese Whopper. And a giant Pepsi. Otherwise, I've got to get up and get the damned food myself. Bummer.

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A slender guy like you on Whoppers?!?!

I don't use MD when I introduce anymore. I did it once and when I explained that MD stood for Manic Depressive, they cut the job interview short. Go figure!

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... I always thought that MD stood for Mucho Doody.

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That's just cuz you have a new baby at home! Actually, I haven't had a Whopper at BK for over 20 years - never touch the stuff - it'll kill you. Dead. But, I do remember how good they taste ...

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You aren't wrong there on either count. ...okay, so maybe it stands for mucho dinero.

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nope, maryland

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I went in to the local Porsche dealer in old shorts flip flops and a tee shirt driving my pickup truck. They let me do a test drive and I signed the deal on my Turbo. Its not always smart to prejudge. If they didnt let me take the car out they would have lost a cash sale

Introducing yourself as Dr. x is not going to help you get a higher level of service from any dealership. Flashing your high end watch and/or loafers is not going to help either. Typically the person who is going out of there way to announce their profession and assets are not capable of buying the car. With that being said prejudging any "up" is a danger to any salespersons wallet. Easiest way to get what you want from any dealer is be yourself and be genuine, you will be amazed how far that will get you. One other thing I wanted to touch on. Currently there is a lot of talk of it now being a sellers market. This may be the case but currently we are making more money per unit than we have in the past, so remember we have to compensate somewhere

The people who are rich earn money and don't spend it. Judging people by their watch/shoes/etc is foolish as some of the richest people in the world don't look it. Marc p.s. When people ask what it do, I say I work at the hospital. If they press further, I say I "biological technician"

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It's hit or miss. At certain dealerships, I've had to almost beg to get a salesman's attention whether it be at a Honda dealership or Audi/Porsche. The experiences, that I have that are positive, is where I already know the salesperson or have connections with the dealership. I must exude the non money image and it's not like I dress up or down when I go in to a dealership. My attitude is if I don't get any attention, there are plenty of other places I can take my business. I'm fortunate enough to live in an area with no shortage of high end and normal car dealerships. I do usually follow up with a call to the sales manager to let them know why they lost the sale though. Perfect case in point, I used to know a guy that worked at my local Porsche Audi dealership. I received the a-list treatment from him and his associates. Evidently, there was a turnover and whenever I go in to pickup something or just have a Porsche accessory impulse buy, the sales people couldn't careless if I stop to ogle the new 911. It doesn't matter if I drive my 911 to the dealership or wear my work clothes vs casual clothing. The real entertaining thing about the "new" people is that the showroom is deserted. It's not like they are doing massive amounts of business, you can hear crickets chirping in the showroom. Rest assured, I won't buy from them unless something drastically changes,

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I am reminded of something Bill Cosby once said: I said to a guy, �Tell me, what is it about cocaine that makes it so wonderful?� And the guy said, �Well, it intensifies your personality.� And I said, �Yes, but what if you�re an @sshole?�

I think it really depends on the dealership / salesperson. Years ago, I went to Honda in my modified VW GTI. I only got halfway across the parking lot when a sales guy met me half way and asked what I wanted to see... I told him a S2000, and he went into the dealership and returned with the keys. When I got back he handed me a business card and told me to call if interested. At BMW that same day they offered to let me have the car for the weekend with a copy of my license and insurance. When shopping for my P-car, I usually had to run to one of our local dealers during the work day, which meant I was wearing scrubs. I didn't want it to look cliche (too late), but also thought it ridiculous to change clothes just so my car salesperson wouldnt get the rubbed the wrong way. THe reception was luke warm at best. I think the best bet is to have some knowledge of the car, and it competitors (they always ask what else you are looking at.) I never talk money on the first visit, but also never test drive unless Im serious about buying.

I'm a salesman in the construction industry. If I prejudged customers based on what they looked like or how they dressed, I wouldn't have anything to do all day. Some of the roughest-looking people I deal with on a daily basis spend the most money with me. I talked to an old BMW salesman at the Chicago Auto Show a few years back. We talked for 15 minutes about the 7-series I was admiring. I thanked him for spending time with me despite my ripped jeans and t-shirt; he laughed and said that the other sales reps at his dealership once ignored a teenager dressed like me and looking at the same car. The kid brought his dad with him two hours later and they bought two of them.

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I have done the same (no financing and paid by check after hours) and never understood it, I don't think I'd permit the same if I were in their shoes! I have never personally been denied a test drive, although I've never requested one in a GT-R or anything that attracts a lot of lookers, but I don't see the logic in not permitting one. I do always call ahead to make sure they have specifically what I am looking for before coming in, but still, I can't imagine a situation where it doesn't make sense to let someone go for a ride!

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HAHAHAHAHHAA!!!

I just let some high school kids sit in the R8. Who do you think they'll come to when they hit the big time? As long as you have insurance and sign the waiver, you can drive.

Any good salesman can spot a mark a mile away, which is why I get the royal treatment. I asked for a test drive and drove out w/ a car. Well not quite, cuz those were the days you had to *WAITLIST* for one here in CA. Found one in Florida and had it shipped out. Just act like you have more money than brains and I guarantee you will NEVER get refused.

Many years ago on the way back from skiing, wet jeans, sweaty, 2 teenagers in tow, etc, I happened to pass a Lincohn dealer who had one of the new MKXII's in stock. Even though I entered the showroom and headed directly to the MK as my point of interest the salesman insisted, again and again, on attempting to divert my interest to a nearby Mercury Cougar. We ended up leaving, wife, kids, and I, frustrated and QUITE angry. I ended up pleading with my wife to let me go back and find a different salesperson and simply write a check for the MK. She prevailed and in the end it was a new 1992 LS400 we purchased, still own. Haven't purchased ANY new American made vehicle since, and it appears I will keep it that way. American automotive products only have decent, reasonable, appropriate, value on the USED market.

I went to autohaus west in my then Honda Element (should have kept that car..cheap and versatile) with my wife and told them I was looking for a black on black tip cab..they showed me the one he had in stock...tossed me the keys and said enjoy (ofcourse he made a copy of my drivers license) he didn't even offered to come along! I was amazed how casual they were.... every other car I purchased after (x5 and escalade) were first driven by the sales guy and for another 500 yards by me.... like they think you are going to steal them.

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how about this?

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We are putting our son through Wash U in St. Louis Med School.....when he graduates, his NAME is going to be changed to Dr. as far as I'm concerned!!!

hmmmmm. sounds like somebody is living vicariously through their son

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No.....sounds like somebody is spending 70k+ per year for 4 years!!!! but I am very proud of him.....he had a lot of people try to talk him out of going into medicine, but he really is passionate about it......

That's why I set up a sizable 6 figure education fund for my little one so I didn't have to think about the checks being written or be reminded of them down the road

In this town the salesmen know better than to treat anyone that way. Some of the roughest looking people have the highest balances in their checking account. Salesmen should be the last to judge.