14 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHWarranty
Reported or suspected cause
porsche centre
Reported cause
No successful repair reported for this finding.
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Identified cause
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Suspected cause
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Reported fixes
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
I know one dealership who for warranty extension complained that there wasn't an "N" on a customer's identical size Michelin Pilot 4S tyres, in another case the same dealership wanted proof that the independent service centre installed OEM Porsche parts which was ironic because it was the Porsche centre that that independent buys their parts from.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Although if you are using it normally and getting it serviced as per Porsche guidelines I wouldn't think you would have any issues if you had to claim, but maybe check your local rules.
Leading evidence: 'porsche centre' (1 discussions report identifying this cause; no attributable repair resolution). Across 1 matching discussions, the most frequently mentioned possible cause is 'porsche centre' (1 discussions; 1 report identifying it and 0 suggest it). The most frequently discussed action is 'Check local rules' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
I know one dealership who for warranty extension complained that there wasn't an "N" on a customer's identical size Michelin Pilot 4S tyres, in another case the same dealership wanted proof that the independent service centre installed OEM Porsche parts which was ironic because it was the Porsche centre that that independent buys their parts from.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed · Original poster
I have and as follows…..Warranty claims are not valid ( I quote): by the vehicle having previously been repaired, maintained or serviced not in accordance with the guarantee and maintenance booklet ; or by parts not approved by Porsche …
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
Note that items such as a changed exhaust to a non genuine item (or modification to a genuine one) can cause a claim to be voided by the brand (whether it be Toyota or MB or Porsche etc).
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Although if you are using it normally and getting it serviced as per Porsche guidelines I wouldn't think you would have any issues if you had to claim, but maybe check your local rules.
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
Check local rules
No successful repair reported for this finding.
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Reported fixes
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Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Although if you are using it normally and getting it serviced as per Porsche guidelines I wouldn't think you would have any issues if you had to claim, but maybe check your local rules.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
I know one dealership who for warranty extension complained that there wasn't an "N" on a customer's identical size Michelin Pilot 4S tyres, in another case the same dealership wanted proof that the independent service centre installed OEM Porsche parts which was ironic because it was the Porsche centre that that independent buys their parts from.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
They are booked out for weeks to months as they are too busy servicing all those Macans and they don't always check or recommend necessary changes for regular track work.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed · Original poster
I have and as follows…..Warranty claims are not valid ( I quote): by the vehicle having previously been repaired, maintained or serviced not in accordance with the guarantee and maintenance booklet ; or by parts not approved by Porsche …
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed
Note that items such as a changed exhaust to a non genuine item (or modification to a genuine one) can cause a claim to be voided by the brand (whether it be Toyota or MB or Porsche etc).
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Have a 2013 991.1 Carrera 4S which has covered just 28K kms with full Porsche service history , it has a 4year Porsche extended warranty….it’s up for an interim service ( just oil change I’m lead to believe) it recently passed a 111 point check to enable the warranty extension.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
They are booked out for weeks to months as they are too busy servicing all those Macans and they don't always check or recommend necessary changes for regular track work.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion
Everyone I know that has an extended warranty (maybe 5 people) also uses Porsche to service their car - that includes parties who even own their own car workshops.
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
porsche centre
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
I know one dealership who for warranty extension complained that there wasn't an "N" on a customer's identical size Michelin Pilot 4S tyres, in another case the same dealership wanted proof that the independent service centre installed OEM Porsche parts which was ironic because it was the Porsche centre that that independent buys their parts from.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
14 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Porsche Forum Australia: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
0 acknowledgements have no verified action link; they do not establish a repair result.
Generation: 20261026T152433Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources
Hi Forum
Have a 2013 991.1 Carrera 4S which has covered just 28K kms with full Porsche service history , it has a 4year Porsche extended warranty….it’s up for an interim service ( just oil change I’m lead to believe) it recently passed a 111 point check to enable the warranty extension.
Question…. any of you taken your warranted vehicle to a reputable aftermarket Porsche specialist for service work ? Im reliably informed that if they follow Porsche guidelines and use Genuine OME parts this will not affect any unforeseen future warranty work ( any of you experienced other wise )…. Best Rgs
I have and as follows…..Warranty claims are not valid ( I quote): by the vehicle having previously been repaired, maintained or serviced not in accordance with the guarantee and maintenance booklet ; or by parts not approved by Porsche …
now all of the above have been confirmed and will carried out by the aftermarket specialist
just wanted to know if others had gone down this path to what conclusion
rgs
Everyone I know that has an extended warranty (maybe 5 people) also uses Porsche to service their car - that includes parties who even own their own car workshops.
I am on my second 911 extended warranty, always serviced at PCW (Willoughby). I have had 2 claims, 1 minor & 1 serious, they sent a tilt tray to my house, 120klms from the dealers, picked up the car, repaired it & returned it. No charge, expert repair. I think (IMHO) the warranty is with Porsche direct so I’m happy to stick with my dealer.
Don't risk it stick with the dealer. For the extra $200 or so, it is well worth it. You get 1 year roadside assistance too with a dealer service so that off sets the cost a bit and another thing you don't have to worry about.
You could always contact the ACCC who are the government body who do many things including regulating 'goods and service warranty' . One of the mainstays of the warranty that all issuers must adhere to is meeting the warranty obligations even if the item has not been serviced by their own dealer network as long as certain conditions are met. One of those conditions is the use of genuine parts. An independent Porsche service centre will be very much aware of this and will adhere to it.
Note that items such as a changed exhaust to a non genuine item (or modification to a genuine one) can cause a claim to be voided by the brand (whether it be Toyota or MB or Porsche etc).
I go to an independent specialist for my track set up but I was told by the Porsche Service Agent to make sure I still do the major services with Porsche. I was doing the yearly services with them anyway as they are very convenient to me and I think not being factory owned they are really quite reasonable and flexible although IMO they only have one good service agent.
Problem I've found with the dealerships is they do not have much focus or experience with Track set up. They are booked out for weeks to months as they are too busy servicing all those Macans and they don't always check or recommend necessary changes for regular track work. The point here is that if you are tracking your car you really have to go to an independent specialist. In your case I assume this doesn't apply so may as well go back to the dealership.
Although if you are using it normally and getting it serviced as per Porsche guidelines I wouldn't think you would have any issues if you had to claim, but maybe check your local rules. I know one dealership who for warranty extension complained that there wasn't an "N" on a customer's identical size Michelin Pilot 4S tyres, in another case the same dealership wanted proof that the independent service centre installed OEM Porsche parts which was ironic because it was the Porsche centre that that independent buys their parts from. So I think maybe you do need to be careful if you want to avoid these headaches in the event you have some issue, at least with some dealerships, particularly those that are factory owned, who seem to be more strict.
Many Thxs for your comprehensive reply all very well noted …..
Rgs
Thxs for your reply , the independent in question is well respected and follows Porsche maintenance schedule’s along with using OEM parts …. Just wanting to check if any other forum member has been in this situation, as (some) dealerships will attempt to wriggle there way out of claims for the smallest of issues
Rgs
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