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Porsche Forum Australia

Mobridge M2 Connect Issues

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8 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHMobridge M2 Connect Issues

Leading reported evidence

Install mobridge unit, works 100%

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

Installed the new Mobridge Unit, works 100% with no issues.

Mobridge M2 Connect Issues
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Leading evidence: 'Install mobridge unit, works 100%' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Install mobridge unit, works 100%' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

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1 matching discussions · 8 captured posts examined · 1 partial discussions

Compare 3 other evidence results

Replace mobridge unit)

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

The installer has tried to fix it (even replaced the Mobridge unit) but same thing happens.

Mobridge M2 Connect Issues

Recommend by one of the porsche dealers

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Took the car to an installer highly recommended by one of the Porsche dealers to have a Mobridge M2 connect bluetooth installed.

Mobridge M2 Connect Issues

Use volume of the pcm (with bose)

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Another random note is that I do find that the ipod/iphone volume does need to be turned up fully and then use the volume of the PCM (with BOSE) to get the best sound out of it, otherwise it comes across a little faint, tinny and lack of bass (BOSE stereo).

Mobridge M2 Connect Issues
Frequently discussed actions (4)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Install mobridge unit, works 100%

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

Installed the new Mobridge Unit, works 100% with no issues.

Mobridge M2 Connect Issues

Recommend by one of the porsche dealers

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

Took the car to an installer highly recommended by one of the Porsche dealers to have a Mobridge M2 connect bluetooth installed.

Mobridge M2 Connect Issues

Replace mobridge unit)

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

The installer has tried to fix it (even replaced the Mobridge unit) but same thing happens.

Mobridge M2 Connect Issues

Use volume of the pcm (with bose)

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Another random note is that I do find that the ipod/iphone volume does need to be turned up fully and then use the volume of the PCM (with BOSE) to get the best sound out of it, otherwise it comes across a little faint, tinny and lack of bass (BOSE stereo).

Mobridge M2 Connect Issues
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

8 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Porsche Forum Australia: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T081417Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi guys, first of many posts hopefully. Was hoping to see if anyone has come across a technical issue I'm have with a Mobridge install on my 997.1. Took the car to an installer highly recommended by one of the Porsche dealers to have a Mobridge M2 connect bluetooth installed. I've come across an issue where every time I turn on the car and turn the PCM to the Mobridge it makes a high pitched sound for about 2 - 5 mins (audio file attached) before it then magically switches to what I'm streaming from my phone (either music or a phone call). I can't work out what it is. The installer has tried to fix it (even replaced the Mobridge unit) but same thing happens. Installer reckons its an issue with my PCM but the PCM does not do that with anything else,  just with the Mobridge. Installer says he can't fix it. Was wondering if anyone here has come across the same issue? Appreciate any help or suggestions. Thanks 997 Mobridge.m4a

POST 2Original post

Quotes source post: 236266

was it Automotive Integration you went to? If so, they are (IMHO and others) the leading guys in Australia, they have a high degree of expertise

POST 3 / ORIGINAL POSTEROriginal post

It was Street Sound and Vision in Mitcham. They were helpful and tried their best so not necessarily being critical, maybe it is the PCM. Just keen to see if there is a solution. Might ring the guys you’ve suggested to see if they have any ideas. Many thanks

POST 5Original post

The PCM might require some coding with the PIWIS. Just a guess though as you do need to for the 996 but usually not for the 997.

POST 6Original post

I had a Mobrigde installed a couple of weeks ago by No Limit Car Sound and Vision in Port Melb. They did ask me for the specific PCM software number as they said it can be a different installation depending on what unit you have and some models apparently can require coding by Porsche (early 997). I don't know if that comes into play or not regarding your situation. https://rennlist.com/forums/997-forum/251378-a-neat-trick-ascertaining-your-pcm-version.html - link to check what number you have Another random note is that I do find that the ipod/iphone volume does need to be turned up fully and then use the volume of the PCM (with BOSE) to get the best sound out of it, otherwise it comes across a little faint, tinny and lack of bass (BOSE stereo). Other than that, my knowledge of the system and using it daily is limiting. Good luck with the trouble shooting !

POST 7 / ORIGINAL POSTEROriginal post

Thanks guys, have been in touch with the guys at Automotive Integration and they will have a look at it for me. Will let you know how I go. Hopefully they can find the fault and fix it because I have no idea!!

POST 8 / ORIGINAL POSTEROriginal post

Hi all, I wanted to send a quick follow up on where this got to. I finally found some time to take the car to Automotive Integration after I asked the original installer to remove the Mobridge unit and refund me for the unit that was not working. Happy to report that Automotive Integration nailed it first time. Installed the new Mobridge Unit, works 100% with no issues. This is after the first installer tried two different units and failed to make it work properly. So thanks for the suggestion to go and see Automotive Integration, certainly agree these guys are top class and really know their stuff. Would highly recommend them to anyone.

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