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YOUR RESEARCHPorsche Repair Costs £££££ - Page 5 - Boxster/Cayman - PistonHeads UK
Leading reported evidence
Check by a reputable indy
Performed · outcome unconfirmed
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Performed · outcome unconfirmed
Basic service at OPC to get the stamp and keep the Porsche warranty - which is good value, no question, and not been acknowledged - anything else further checked by a reputable indy.
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Performed · outcome unconfirmed
Have the correct Porsche springs fitted elsewhere.
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Performed · outcome unconfirmed · Original poster
Local Indy has said £300 fitted for exhaust bolts, clamps, gaskets, brackets etc
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Performed · outcome unconfirmed
I run two Cayennes one of which especially became "beyond economical service" due to Porsche servicing costs.
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Performed · outcome unconfirmed · Original poster
Benno, there s now an Indy down at St Clears, I popped in a month or two back, haven t used him yet, but will take the Cayenne down for its next service.
Benno, there’s now an Indy down at St Clears, I popped in a month or two back, haven’t used him yet, but will take the Cayenne down for its next service.
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Performed · outcome unconfirmed
Basic service at OPC to get the stamp and keep the Porsche warranty - which is good value, no question, and not been acknowledged - anything else further checked by a reputable indy.
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Suggestion
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
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Suggestion
It will be very interesting to see how much they will quote to fix the repair when its in for its next service and MOT, I am thinking the full front end coolant hose kit plus fitting...what do you think left or right kidney..???
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My 718 Spyder is in for a service and it’s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Ridiculous. Perfect jobs for a good indy - if even actually needed....
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Just be thankful they're only eye-opening and not yet eye-watering!
I needed my exhaust clamps doing and Porsche wanted an exhorbitant amount of money. When I asked why, they said "Because we'll probaby have to use heat". Yikes. that must be gold-plated MAPP gas they use! So I got a local Indy in Chertsey to do it.
They also quoted a horrific amount to replace my AC condensers, one of which had been pierced by an errant pheasant, both of which were leaking.
I ended up doing the job myself on the driveway.
Edited by LunarOne on Tuesday 9th December 14:49
I really do think OPC.s are taking the p*** these days. For the first time in 35 years of Porsche ownership, I am moving to a local indi for my future servicing work. I do not like being ripped off .
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
What service are we talking here, I guessing 4 years? Mileage??
Vote with your feet. They need to feel the pain. But someone's got to pay for that coffee machine, there's mugs out there that will pay that all day without batting an eye lid.
They are taking the piss, take the piss back and get them to put it on a ramp and show you the issues just to waste their time.
It is basically attempted fraud by suggesting parts that are completely serviceable need to be changed. If these parts were in any way dangerous they wouldn't let you drive the car away.
Scumbags.
Inbox said:
They are taking the piss, take the piss back and get them to put it on a ramp and show you the issues just to waste their time.
It is basically attempted fraud by suggesting parts that are completely serviceable need to be changed. If these parts were in any way dangerous they wouldn't let you drive the car away.
Scumbags.
I'm leaning towards that with items like bolts being flagged as a red and windscreen wipers at £149 for a pair.
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Did they maintain a straight face?
bennno said:
Inbox said:
They are taking the piss, take the piss back and get them to put it on a ramp and show you the issues just to waste their time.
It is basically attempted fraud by suggesting parts that are completely serviceable need to be changed. If these parts were in any way dangerous they wouldn't let you drive the car away.
Scumbags.
I'm leaning towards that with items like bolts being flagged as a red and windscreen wipers at £149 for a pair.
£149 for windscreen wipers, f
king hell. I own a Porsche and I'm shocked.
bennno said:
MC Bodge said:
Did they maintain a straight face?
All came through on the app....
They presumably use a complex algorithm.
Think of a Number.
Double it.
Send it to the owner (whilst laughing)
bennno said:
Inbox said:
£149 for windscreen wipers, f
king hell. I own a Porsche and I'm shocked.
Especially when they are bosch fitment and £21 off Amazon....
I know on mine the near side front has the funny curve to fit the screen which means you have to either bend the ones from Amazon or fiddle around swapping things over.
I haven't been in an OPC for a few years but it sounds worse than ever. They need a poke with novichok coated s
tty stick.
Mickey taking prices and I’d wager that none of those jobs actually need doing.
An OPC advised me that the coolant crossover pipes should be replaced on my Boxster as there was a slight weep on one side. I said I’d keep an eye on it. It was 8 years before the weep turned into a drip and I had them renewed. They also advised me to replace exhaust clamps - the Indy I subsequently used for servicing has said that they’re fine.
5pen said:
Mickey taking prices and I d wager that none of those jobs actually need doing.
An OPC advised me that the coolant crossover pipes should be replaced on my Boxster as there was a slight weep on one side. I said I d keep an eye on it. It was 8 years before the weep turned into a drip and I had them renewed. They also advised me to replace exhaust clamps - the Indy I subsequently used for servicing has said that they re fine.
Porsche must use terrible exhaust clamps.
bennno said:
Front springs lightly corroded £3176 + £666 alignment £3842
That is offensive. Manufacturing cost of the springs is probably sub £50. And it's not a complex job to change front springs.
Even if money was absolutely no object, think you'd have to baulk at that on the basis of doubts over their ethics with that kind of over charging. How can you have any confidence they'll do the job properly. If they're willing to rip you off, why wouldn't they be willing to cut corners?
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
It’s up to you whether you take their advice or kick that can down the road. If the car is older than 3 years old, the MOT will either confirm each point noted or give your car a clean bill of health.
If the car is less than MOT age, drive the thing and don’t worry, be happy. The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don’t fix them, to some it’ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
maz8062 said:
It s up to you whether you take their advice or kick that can down the road. If the car is older than 3 years old, the MOT will either confirm each point noted or give your car a clean bill of health.
If the car is less than MOT age, drive the thing and don t worry, be happy. The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don t fix them, to some it ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
Or option c, just get other items outside the service done at an Indy. Replacement exhaust bolts are £1100 cheaper, I’d wager springs inc geo would be circa £700… etc
maz8062 said:
The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don t fix them, to some it ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
The dealer needs to be more responsible then. Owners and prospective buyers need to be more wary of bulls
t.
I know somebody who has a 911 Turbo S. It gets little use and they are not short of money. Even so, the servicing and maintenance costs at the official Porsche dealer that they take it to have been described as "eye-watering".
Its not a surprise. A friends 993 C2s costs more to maintain than my F360. We both use our cars sparingly, each service he has seems to cost at least £4k. Mine are generally half of that even when the belts have to be done.
Mind you other outfits take the mickey too
Autoglass have just quoted me £29 to have a windscreen chip filled and an extra £150 for wiper replacement which apparently is definitely needed after a windscreen chip.... I can buy OEM Bosch aero blades for £26 and fit them in 5 minutes!
maz8062 said:
It s up to you whether you take their advice or kick that can down the road. If the car is older than 3 years old, the MOT will either confirm each point noted or give your car a clean bill of health.
If the car is less than MOT age, drive the thing and don t worry, be happy. The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don t fix them, to some it ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
Fix them if you want, but forking out nearly 4 grand to replace "lightly corroded" front springs is frankly idiotic. And daylight robbery.
WG said:
I really do think OPC.s are taking the p*** these days. For the first time in 35 years of Porsche ownership, I am moving to a local indi for my future servicing work. I do not like being ripped off .
I agree - but my reasoning for using them until now hasn't changed, I don't want to run one without their warranty and the OPC history has always made cars an easier sell if selling privately. To be fair given what the warranty has paid out for it hasn't all been money wasted, but that is partly due to the cost of the ridiculously inflated prices they charge for captive parts the warranty has covered.
I do think they are being a little short sighted by alienating all their long term loyal customers for short term gain/greed. Obviously this is PH so suggesting
some
(relax guys) owners might not be doing as well as they used to be means they will be looking at their finances a little closer and seeing where savings can be made. For most of us they are just weekend toys so the constant reminders that running a Porsche is bordering on a being a mugs game isn't going to go down well, especially now residuals are not quite what they used to be. The higher costs of finance isn't helping their cause either, especially given that 90% sales used to be via finance.
The Porsche ownership experience has changed and not for the better, all IMO
bennno said:
maz8062 said:
It s up to you whether you take their advice or kick that can down the road. If the car is older than 3 years old, the MOT will either confirm each point noted or give your car a clean bill of health.
If the car is less than MOT age, drive the thing and don t worry, be happy. The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don t fix them, to some it ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
Or option c, just get other items outside the service done at an Indy. Replacement exhaust bolts are £1100 cheaper, I d wager springs inc geo would be circa £700 etc
This makes sense on paper, yes; however, I think it would be better to do nothing rather than have the work done elsewhere to save money. If the car has FPSH, and you may decide to sell it back to an OPC in the future, a FSH (with advisories not attended to) would be more attractive to them than one that's had service history interspersed with an Indy to save a bit of cash.
Your call - good luck.
maz8062 said:
This makes sense on paper, yes; however, I think it would be better to do nothing rather than have the work done elsewhere to save money. If the car has FPSH, and you may decide to sell it back to an OPC in the future, a FSH (with advisories not attended to) would be more attractive to them than one that's had service history interspersed with an Indy to save a bit of cash.
Your call - good luck.
There seems to be a lot of tradition and ritual associated with owning these cars.
Quite canny of the dealers.
maz8062 said:
This makes sense on paper, yes; however, I think it would be better to do nothing rather than have the work done elsewhere to save money. If the car has FPSH, and you may decide to sell it back to an OPC in the future, a FSH (with advisories not attended to) would be more attractive to them than one that's had service history interspersed with an Indy to save a bit of cash.
Your call - good luck.
The car will still have a full Porsche
Service
History.
However - A set of OE Porsche exhaust bolts is a set of OE exhaust bolts, or a pair of OE Porsche Springs are a set of OE springs, no different from a set of tyres.
I had the bolts and condensers done at a specialist on a previous 981 (was quoted about £4.5k and a specialist did it all for about £1100 using Porsche parts) and then took it back to Porsche for warranty re-inspection and they added the Porsche warranty.
Discombobulate said:
maz8062 said:
It s up to you whether you take their advice or kick that can down the road. If the car is older than 3 years old, the MOT will either confirm each point noted or give your car a clean bill of health.
If the car is less than MOT age, drive the thing and don t worry, be happy. The thing to be mindful of however, is that advisories on service records are noted by prospective buyers, so if you don t fix them, to some it ll be a reflection on how the car has been maintained. Heads you lose, tails you lose.
Fix them if you want, but forking out nearly 4 grand to replace "lightly corroded" front springs is frankly idiotic. And daylight robbery.
Spot on - if it isn't broken and ride height hasn't dropped they are no different to new ones, it isn't an F1 car with a wooden plank under it
MC Bodge said:
5pen said:
Mickey taking prices and I d wager that none of those jobs actually need doing.
An OPC advised me that the coolant crossover pipes should be replaced on my Boxster as there was a slight weep on one side. I said I d keep an eye on it. It was 8 years before the weep turned into a drip and I had them renewed. They also advised me to replace exhaust clamps - the Indy I subsequently used for servicing has said that they re fine.
Porsche must use terrible exhaust clamps.
They do, they must have selected the material based on which would generate the most profit without looking totally pathetic, just pathetic.
I have a feeling that since Porsche sales and revenues took a hit, with profits down somewhat 96% this year, their servicing and parts prices have gotten worse, to try and make up for some of the other losses.
Inbox said:
MC Bodge said:
5pen said:
Mickey taking prices and I d wager that none of those jobs actually need doing.
An OPC advised me that the coolant crossover pipes should be replaced on my Boxster as there was a slight weep on one side. I said I d keep an eye on it. It was 8 years before the weep turned into a drip and I had them renewed. They also advised me to replace exhaust clamps - the Indy I subsequently used for servicing has said that they re fine.
Porsche must use terrible exhaust clamps.
They do, they must have selected the material based on which would generate the most profit without looking totally pathetic, just pathetic.
Are the springs made of the same expensive, but delicate and non-resilient, material?
blueg33 said:
Its not a surprise. A friends 993 C2s costs more to maintain than my F360. We both use our cars sparingly, each service he has seems to cost at least £4k.
Dealers would rather do simple servicing at £4K that they can complete quickly than mess about doing suspension and alignment work hence they quote insane prices.
Basic servicing is fantastically profitable.
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
wow.
easier, for them. OBV. not for your wallet.
My attitude - and I have 2 cars with OPC extended warranty - is to have services with them and repairs at indy with original parts. Car still maintains the FSH and the warranty, which is worth it as it saved me easily 10x its cost over the two cars.
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
LOL - lazy f
kers.
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
I would drag the service manager out and get them to justify what they are quoting you for.
You change a strut because it is leaking or damaged, you change a spring because it is broken or sagging, what you don't do is just change extra things (at your expense) just because it is 'easier'
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
They may need to employ more skilled technicians.
And not just fabricate maintenance costs.
PabloEscortCar said:
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
I would drag the service manager out and get them to justify what they are quoting you for.
You change a strut because it is leaking or damaged, you change a spring because it is broken or sagging, what you don't do is just change extra things (at your expense) just because it is 'easier'
Especially when the car is under warranty, including the strut.....
When I took my car into OPC in the summer for an MOT they flagged that the oil was only half full and offered to top it up for me. Initially I said sure, thinking they were offering to do it for free. The service rep then casually said it would just be something like £70-90 (can't remember the exact amount). I told them I would do it when I got home ..
130R said:
When I took my car into OPC in the summer for an MOT they flagged that the oil was only half full and offered to top it up for me. Initially I said sure, thinking they were offering to do it for free. The service rep then casually said it would just be something like £70-90 (can't remember the exact amount). I told them I would do it when I got home ..
And "half-full" was probably only half-way between min and max.
I run two Cayennes one of which especially became "beyond economical service" due to Porsche servicing costs. It benefits me as I paid very little for them and I service them at home. They are no more complex or difficult to work on than any other modern car. OEM parts are available and the Porsche workshop manuals are online.
My 2009 Cayman S has a water leak from the front, I've always had the car OPC serviced you know to keep the service book stamped.
It will be very interesting to see how much they will quote to fix the repair when its in for its next service and MOT, I am thinking the full front end coolant hose kit plus fitting...what do you think left or right kidney..???
How old is this car, Benno? These 718 Spyders debuted in 2020, with the manuals out from MY21. So, 4 or 5 years old. Either the build quality has gone right down, or they're just trying it on. My 997 is on the original suspension and has covered over 100k miles. The exhaust gaskets, the same, but the bolts - hard!
Also, the exhaust bolts on a car that old should come out with little persuasion; they're barely run-in.
Porsches are the best for sure, but if one relies on the OPC for servicing, they'll be very expensive. I'm guessing this may pale into insignificance when Ferrari start on you.
maz8062 said:
How old is this car, Benno? These 718 Spyders debuted in 2020, with the manuals out from MY21. So, 4 or 5 years old. Either the build quality has gone right down, or they're just trying it on. My 997 is on the original suspension and has covered over 100k miles. The exhaust gaskets, the same, but the bolts - hard!
Also, the exhaust bolts on a car that old should come out with little persuasion; they're barely run-in.
Porsches are the best for sure, but if one relies on the OPC for servicing, they'll be very expensive. I'm guessing this may pale into insignificance when Ferrari start on you.
Ferrari were 1/5 of the price for front springs fitted….
MC Bodge said:
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
They may need to employ more skilled technicians.
And not just fabricate maintenance costs.
I know that standards have dropped across the board, but I would hope that even a junior OPC ‘technician’ would be capable of replacing the springs.
PabloEscortCar said:
I would drag the service manager out and get them to justify what they are quoting you for.
You really are wasting your time engaging in that fight.
You mention keeping the car in warranty, earlier. You absolutely don't need to pay an OPC £4,000 for two springs to keep a car in warranty. Have the correct Porsche springs fitted elsewhere. The end.
All you need to do to fully maintain the warranty is have the minimum routine service schedule carried out at Porsche. That's it. Any repairs that need doing that aren't covered by the warranty, like rusty springs, can be done elsewhere. I repeat, get rotine servicing and warranty work done at an OPC. All paid for maintenance done elsewhere.
Provided you use official Porsche parts and the work is carried out correctly, there will be no grounds for a warranty problem as per the terms of the policy and, more importantly, Porsche won't even know the work has been done. The car will present as all correct parts, correctly fitted. Again, the end.
You'd be mad to waste hours or days of your life arguing with an OPC about their approach. It's how they make money. It's not about what makes sense in terms of correct car maintenance. Don't engage, it's totally pointless.
housemouse said:
You absolutely don't need to pay an OPC £4,000 for two springs to keep a car in warranty. Have the correct Porsche springs fitted elsewhere. The end.
Or just check and maybe clean the springs yourself, then ignore them.
I hear that Porsche EV servicing is quite imaginative too.
I have a couple of friends who bought Porsches, because the badge said Porsche. They have very little interest in cars as driving machines or works of engineering art.
These are the people the dealers target with examples we see above. Dealers says it needs doing, so they bend over and take it. Thats the business model.
blueg33 said:
I have a couple of friends who bought Porsches, because the badge said Porsche. They have very little interest in cars as driving machines or works of engineering art.
These are the people the dealers target with examples we see above. Dealers says it needs doing, so they bend over and take it. Thats the business model.
Reassuringly expensive.
housemouse said:
PabloEscortCar said:
I would drag the service manager out and get them to justify what they are quoting you for.
You really are wasting your time engaging in that fight.
You mention keeping the car in warranty, earlier. You absolutely don't need to pay an OPC £4,000 for two springs to keep a car in warranty. Have the correct Porsche springs fitted elsewhere. The end.
All you need to do to fully maintain the warranty is have the minimum routine service schedule carried out at Porsche. That's it. Any repairs that need doing that aren't covered by the warranty, like rusty springs, can be done elsewhere. I repeat, get rotine servicing and warranty work done at an OPC. All paid for maintenance done elsewhere.
Provided you use official Porsche parts and the work is carried out correctly, there will be no grounds for a warranty problem as per the terms of the policy and, more importantly, Porsche won't even know the work has been done. The car will present as all correct parts, correctly fitted. Again, the end.
You'd be mad to waste hours or days of your life arguing with an OPC about their approach. It's how they make money. It's not about what makes sense in terms of correct car maintenance. Don't engage, it's totally pointless.
That is for the OP to decide, that is what I would do in his position and it wouldn't be a waste of my time. There is no way I would be replacing lightly corroded springs (as outlined above) but having done loads of them in my time I would be interested to hear the justification.
If more people did it they might take the piff out of the rest of us a little bit less, but you are right it always easier to do nothing. A bit like when the waiter asks if you enjoyed your meal and everyone says yes even though it was complete rubbish
blueg33 said:
These are the people the dealers target with examples we see above. Dealers says it needs doing, so they bend over and take it. Thats the business model.
I bet the OPC even charges for the sandpaper as well.
bennno said:
MC Bodge said:
For light corrosion?
Got car back, it s literally just the red powder coat o the spring starting to split / peel in places ..
And they think that qualifies for replacement! They really are up themselves.
I would hate to think about how much extra waste has been created because parts get changed when they are not required.
Is this something unique to the UK or does it happen everywhere?
bennno said:
MC Bodge said:
For light corrosion?
Got car back, it s literally just the red powder coat o the spring starting to split / peel in places ..
I would suggest that they do not need changing.
They are taking the piss.
Inbox said:
bennno said:
MC Bodge said:
For light corrosion?
Got car back, it s literally just the red powder coat o the spring starting to split / peel in places ..
And they think that qualifies for replacement! They really are up themselves.
I would hate to think about how much extra waste has been created because parts get changed when they are not required.
Is this something unique to the UK or does it happen everywhere?
I wonder if they bin the non-worn-out parts or flog them?
I had quite the opposite experience from Porsche in France.
On our road trip to Spain in the summer my low oil light came on just south of Paris (2023 Cayman GTS 4.0) 10k miles on the clock.
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
Anyhow managed to speak to someone in the Porsche dealership in Tours who spoke English.
They had the oil in stock and it was only 50 miles out of our way.
Called in the following morning and explained what I needed, they took the keys off us and made us a brew and some biscuits. 15 mins later keys returned 1L of Mobil 1 used.
I asked how much and they insisted it was free of charge.
I was quite shocked tbh.
PabloEscortCar said:
That is for the OP to decide, that is what I would do in his position and it wouldn't be a waste of my time. There is no way I would be replacing lightly corroded springs (as outlined above) but having done loads of them in my time I would be interested to hear the justification.
If more people did it they might take the piff out of the rest of us a little bit less, but you are right it always easier to do nothing. A bit like when the waiter asks if you enjoyed your meal and everyone says yes even though it was complete rubbish
I’m afraid it would be a waste of time. A better analogy would be complaining in a Chanel shop that the price of the goods isn’t remotely justified by the manufacturing cost. Er, no s
t! That’s the business model.
And it’s the same at the OPC. In both cases, those charges and practices are the business model. In both cases, you are certainly wasting your time telling them, effectively, you don’t approve of their business model. In both cases, there is no reality in which you point out that the prices can’t be justified and they respond, ‘oh, you’re quite right, we shall charge you dramatically less and change our business model!’
Whistle said:
I had quite the opposite experience from Porsche in France.
On our road trip to Spain in the summer my low oil light came on just south of Paris (2023 Cayman GTS 4.0) 10k miles on the clock.
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
Anyhow managed to speak to someone in the Porsche dealership in Tours who spoke English.
They had the oil in stock and it was only 50 miles out of our way.
Called in the following morning and explained what I needed, they took the keys off us and made us a brew and some biscuits. 15 mins later keys returned 1L of Mobil 1 used.
I asked how much and they insisted it was free of charge.
I was quite shocked tbh.
Living near the south coast, it might be worth nipping over for OPC servicing!
housemouse said:
PabloEscortCar said:
That is for the OP to decide, that is what I would do in his position and it wouldn't be a waste of my time. There is no way I would be replacing lightly corroded springs (as outlined above) but having done loads of them in my time I would be interested to hear the justification.
If more people did it they might take the piff out of the rest of us a little bit less, but you are right it always easier to do nothing. A bit like when the waiter asks if you enjoyed your meal and everyone says yes even though it was complete rubbish
I m afraid it would be a waste of time. A better analogy would be complaining in a Chanel shop that the price of the goods isn t remotely justified by the manufacturing cost. Er, no s
t! That s the business model.
And it s the same at the OPC. In both cases, those charges and practices are the business model. In both cases, you are certainly wasting your time telling them, effectively, you don t approve of their business model. In both cases, there is no reality in which you point out that the prices can t be justified and they respond, oh, you re quite right, we shall charge you dramatically less and change our business model!
The correct response is not to fall for it so they don't make money from their business practices, unfortunately so few people in this country have the confidence and/or knowledge to challenge this 'legalised' fraud that is so endemic in all walks of life not just Porsche land.
Whistle said:
I had quite the opposite experience from Porsche in France.
On our road trip to Spain in the summer my low oil light came on just south of Paris (2023 Cayman GTS 4.0) 10k miles on the clock.
I had checked the oil level the week before and it was in the middle of the green bit so thought it would be fine for a 4k mile road trip seeing as it a 2 year old car with such low mileage.
Anyhow managed to speak to someone in the Porsche dealership in Tours who spoke English.
They had the oil in stock and it was only 50 miles out of our way.
Called in the following morning and explained what I needed, they took the keys off us and made us a brew and some biscuits. 15 mins later keys returned 1L of Mobil 1 used.
I asked how much and they insisted it was free of charge.
I was quite shocked tbh.
A great story, but you're the kind of customer that Porsche attracts. Low oil - what should I do? I'll go to an OPC
In the UK, they'd have charged you £250 labour, £100 diagnostics, £50 oil, plus VAT and a whole load of advisories. A.sk Benno
maz8062 said:
A great story, but you're the kind of customer that Porsche attracts. Low oil - what should I do? I'll go to an OPC
In the UK, they'd have charged you £250 labour, £100 diagnostics, £50 oil, plus VAT and a whole load of advisories. A.sk Benno
"Low oil, sir?
That will require a new engine and a set of struts and springs."
MC Bodge said:
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
They may need to employ more skilled technicians.
And not just fabricate maintenance costs.
I know that standards have dropped across the board, but I would hope that even a junior OPC ‘technician’ would be capable of replacing the springs.
BAMoFo said:
MC Bodge said:
bennno said:
Update, the dealer has actually quoted for new front strut assemblies at a parts cost of £2400 of the cost as its 'easier' than replacing the mildly corroded springs.
They may need to employ more skilled technicians.
And not just fabricate maintenance costs.
I know that standards have dropped across the board, but I would hope that even a junior OPC technician would be capable of replacing the springs.
I was being facetious.
Inbox said:
The correct response is not to fall for it so they don't make money from their business practices, unfortunately so few people in this country have the confidence and/or knowledge to challenge this 'legalised' fraud that is so endemic in all walks of life not just Porsche land.
Spot on.
If more people thought this way the OPCs wouldn't have it so easy - sadly this has now gone on for so long they now assume they can get away with it.
Thankfully the OP isn't falling for their BS, where others might have.
OldGermanHeaps said:
Support your local indy.
Indeed, they shall be getting the replacement exhaust bolts and gasket work. to be fair that seems like a Porsche issue on all of their mid / rear engined cars after circa 6-7 years = presumably with stainless fixings it wouldn't be an issue.
They felt there was zero chance of the springs needing replacement on a six year old 25k mile car, so lets see.....
Uk dealers take the piss even with parts prices. For me to order 2 genuine porsche springs from germany, then pay expedited shipping, import tax, a not favourable exchange rate on my card, vat and a handling fee it was still 180 quid cheaper than what the 3 nearby dealers were quoting with trade discount.
For a pair of f
king springs.
The springs shouldn't have even cost 180 quid, there is nothing special or remarkable about them.
OldGermanHeaps said:
Uk dealers take the piss even with parts prices. For me to order 2 genuine porsche springs from germany, then pay expedited shipping, import tax, a not favourable exchange rate on my card, vat and a handling fee it was still 180 quid cheaper than what the 3 nearby dealers were quoting with trade discount.
For a pair of f
king springs.
The springs shouldn't have even cost 180 quid, there is nothing special or remarkable about them.
Porsche Tax.
Guys this has always been the case, for years. Basic service at OPC to get the stamp and keep the Porsche warranty - which is good value, no question, and not been acknowledged - anything else further checked by a reputable indy. Just make sure no mods/ non Porsche parts and youre good to go.
bennno said:
Front springs lightly corroded £3176 + £666 alignment £3842
My buddy had a similar quote for his gt3 but he had one spring with a piece snapped off
https://www.pistonheads.com/gassing/topic.asp?t=21...
mr pg said:
An aligment on my 991.1 Turbo S was £180+vat recently at the indy I use for non-warranty work.
I always get my GEO done at a specific GEO shop who charge around 75 quid only
blueg33 said:
Autoglass have just quoted me £29 to have a windscreen chip filled and an extra £150 for wiper replacement which apparently is definitely needed after a windscreen chip.... I can buy OEM Bosch aero blades for £26 and fit them in 5 minutes!
Autoslags charge more than £29.00 for a chip repair. What reason did they give for having to change the wipers after repair?
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Sounds like a bargain TBH. They quoted me to change MAF (Mass Air Flow) 8 years ago for £900, I just ordered online (€95) and changed it by myself for 5 minutes.
ooid said:
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Sounds like a bargain TBH. They quoted me to change MAF (Mass Air Flow) 8 years ago for £900, I just ordered online ( 95) and changed it by myself for 5 minutes.
Did you actually need a new MAF?
Inbox said:
Did you actually need a new MAF?
Yup, it was not working. You would try obviously cleaning and etc.. but was not worth it, the new unit was not much hassle, unless OPC replaced it ofcourse
ooid said:
Inbox said:
Did you actually need a new MAF?
Yup, it was not working. You would try obviously cleaning and etc.. but was not worth it, the new unit was not much hassle, unless OPC replaced it ofcourse
Surely lightly corroded springs were contributing to it too?
bennno said:
My 718 Spyder is in for a service and it s clear they have some eye opening service extras at Porsche
Front springs lightly corroded £3176 + £666 alignment £3842
Adjust parking brake air gap £333
Exhaust triangle bolts, cat bolts, rear tail clamps £1378.63
Are those prices about right, they seem astronomical
Benno, there’s now an Indy down at St Clears, I popped in a month or two back, haven’t used him yet, but will take the Cayenne down for its next service.
gareth h said:
Benno, there s now an Indy down at St Clears, I popped in a month or two back, haven t used him yet, but will take the Cayenne down for its next service.
Hah. I’ve already booked him for the exhaust bits, visited his opening day as he’s perhaps 5 mins from our house.
I think if car wasn’t under warranty / fpsh then I’d just let him service it.
This is a source reference. Confirm exact model applicability in the original material.