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Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

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16 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHWarranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Leading reported evidence

Replace rear springs

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

Opc replaced both rear springs,

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Performed · outcome unconfirmed

Teeside replaced both rear springs under warranty after one broke on my 2016 S earlier this year, that was at 104k - no quibble, wear and tear was never even mentioned.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK
Frequently discussed work

Repair which was 2 x new rear shocks and springs

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Had a spring fail on mine which damaged the shock absorber, warranty was rejected but after some negotiation eventually got the OPC to agree to 50/50 on the repair which was 2 x new rear shocks and springs.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK
Read full discussion summary

Leading evidence: 'Replace rear springs' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Repair which was 2 x new rear shocks and springs' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 16 captured posts examined · 1 partial discussions

Compare 3 other evidence results

Replace rears

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

They replaced both rears when one went a couple of years ago too.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Repair which was 2 x new rear shocks and springs

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Had a spring fail on mine which damaged the shock absorber, warranty was rejected but after some negotiation eventually got the OPC to agree to 50/50 on the repair which was 2 x new rear shocks and springs.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Replace broken spring

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

When the car was 7 years old the warranty covered replacing a broken spring.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Suggestion

When the car was 7 years old the warranty covered replacing a broken spring.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK
Frequently discussed actions (4)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Repair which was 2 x new rear shocks and springs

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Had a spring fail on mine which damaged the shock absorber, warranty was rejected but after some negotiation eventually got the OPC to agree to 50/50 on the repair which was 2 x new rear shocks and springs.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Replace broken spring

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster

When the car was 7 years old the warranty covered replacing a broken spring.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Suggestion

When the car was 7 years old the warranty covered replacing a broken spring.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Replace rear springs

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

Opc replaced both rear springs,

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Performed · outcome unconfirmed

Teeside replaced both rear springs under warranty after one broke on my 2016 S earlier this year, that was at 104k - no quibble, wear and tear was never even mentioned.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK

Replace rears

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

They replaced both rears when one went a couple of years ago too.

Warranty cover - broken spring? - Page 1 - Porsche General - PistonHeads UK
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

16 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • PistonHeads: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T130754Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

I’ve had a bit of a squeak for a few days and on a long drive realised it’s a broken spring. I’ve had the 911 for 7 months and got 3yrs OPC warranty. Anyone know if it’ll be covered due to the time since purchase or will it be classed as wear and tear? Just wondering that being the case if I should just take it to a local garage instead and have them fix it.

POST 2Original post

I broke (or had break!) a front spring on mine. Due to age at the time they advised have a pair fitted to maintain even stance and handling. Not a warrantee job in my case.

POST 3 / ORIGINAL POSTEROriginal post

Ok thanks. I’ll call them tomorrow and see what they think. I’ve got a couple of good garages locally who could do it save me a s t ton.

POST 4Original post

Had a spring fail on mine which damaged the shock absorber, warranty was rejected but after some negotiation eventually got the OPC to agree to 50/50 on the repair which was 2 x new rear shocks and springs. Probably depends on the relationship you have with them. Good luck.

POST 5Original post

I would have thought it would be covered as it is a major component and would ring your local OPC to ask the question before you made any other arrangements.

POST 6Original post

Springs aren't on the wear and tear list; dampers are. In the current situation, lodge the failure with your OPC via email (include mileage/date and photographic evidence if possible) that can be referenced when we are all back to work.

POST 7 / ORIGINAL POSTEROriginal post

Thanks I’ve got it booked in for whenever the apocalypse ends.

POST 8Original post

I had a broken rear coil spring back in 2018 Opc replaced both rear springs, didn't cost me a penny

POST 9 / ORIGINAL POSTEROriginal post

That’s encouraging, thank you!

POST 10Original post

Which OPC replaced them under warranty as OPC Burgess Hill are denying the claim on a 2017 GTS with 15k miles ?

POST 11Original post

OP, this is definitely a warranty claim. If they try and say it is wear and tear you need to point out that the other spring on the same axle (assuming it is the same age as the one that broke) has not failed and therefore the broken one has failed prematurely i.e. a sudden failure due to an inherent defect and is covered by the warranty. Hopefully they will just sort it without issue noting that springs should be changed in pairs. Best of luck.

POST 12 / ORIGINAL POSTEROriginal post

Glasgow. They replaced both rears when one went a couple of years ago too. There have been recent revisions to the cover in the last year or so, so this may be why your OPC is rejecting the cover.

POST 13Original post

Teeside replaced both rear springs under warranty after one broke on my 2016 S earlier this year, that was at 104k - no quibble, wear and tear was never even mentioned.

POST 15Original post

The less than £30/month Seat All-In plan provides each year 1 service, 1 MOT, breakdown cover & warranty. When the car was 7 years old the warranty covered replacing a broken spring. Considering the car's age, & the state of the roads, I was astonished. To what age would a Porsche extended warranty replace a broken spring? Asking for a friend.

POST 16 / ORIGINAL POSTEROriginal post

Glosphil said: The less than £30/month Seat All-In plan provides each year 1 service, 1 MOT, breakdown cover & warranty. When the car was 7 years old the warranty covered replacing a broken spring. Considering the car's age, & the state of the roads, I was astonished. To what age would a Porsche extended warranty replace a broken spring? Asking for a friend. Ironically this is my post from years ago, raked up yesterday and today my rear spring has gone again. My car is on the last year of its warranty, so it’s covered until it’s not.

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