12 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHHeated Seats
Reported or suspected cause
heating units themselves
Reported cause
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
I was also told it was the heating units themselves that had failed (rather than wiring) and still not covered - even though I had never had them working (hadn't even switched it on after buying the car!)
Leading evidence: 'heating units themselves' (1 discussions report identifying this cause; no attributable repair resolution). Across 1 matching discussions, the most frequently mentioned possible cause is 'heating units themselves' (1 discussions; 1 report identifying it and 0 suggest it). The most frequently discussed action is 'Check few times now' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Will try moving the seat etc.....hasn;t worked since Fri night and checked a few times now
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
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Suggestion
I think this should be covered under porsche extended warranty but best to check first.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
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Suggestion
Ive had problems with heated seats on nearly all the vehicles I have had with them.The worst being one in a brand new Scania lorry which burnt through the seat foam and my jeans scorching my bum cheek and filling the cab with smoke!!
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
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Suggestion
Ive had problems with heated seats on nearly all the vehicles I have had with them.The worst being one in a brand new Scania lorry which burnt through the seat foam and my jeans scorching my bum cheek and filling the cab with smoke!!
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
heating units themselves
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
I was also told it was the heating units themselves that had failed (rather than wiring) and still not covered - even though I had never had them working (hadn't even switched it on after buying the car!)
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
12 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
911uk: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
2 acknowledgements have no verified action link; they do not establish a repair result.
Outcome without a verified action link
I was also told it was the heating units themselves that had failed (rather than wiring) and still not covered - even though I had never had them working (hadn't even switched it on after buying the car!)
My heated seat appears to have stopped working
The button presses but the light won't stay on and it doesn't get hot.......the passenger one is fine.
Anyone had this before and most importantly any thoughts on whether it will be covered by the extended warranty or I am looking at nice bill frfom the OPC ?!
Migration info. Legacy thread was 89363
Not unless they can claim it is wiring. The saga with mine still continues.
Try moving your seat, does it start working again, or possibly do what mine does and come on randomly? Someone on here suggested the timer relay. OPC says not and hit me with a bill for looking at it as it was wiring.
Migration info. Legacy thread was 89401
Same happened with mine - well within warranty, but told not covered by OPC that I bought car from... I was also told it was the heating units themselves that had failed (rather than wiring) and still not covered - even though I had never had them working (hadn't even switched it on after buying the car!)
Net result: still not working! (don't need to use it, so I'm certainly not going to pay for it at OPC prices anyway!)
Migration info. Legacy thread was 89402
I'll be calling the OPC on Monday to check if it is covered.....and if so they can have it in....if not will have to think how much I need it, but I do like it on cold winter mornings!
Will try moving the seat etc.....hasn;t worked since Fri night and checked a few times now
Migration info. Legacy thread was 89479
It sounds like one of the seat heating elements has gone open circuit in the offending seat, this calls fora new seat element and the seat to be stripped in order for it to be fitted. I think this should be covered under porsche extended warranty but best to check first.
Migration info. Legacy thread was 90102
Well how unamused am I!!!!!!
Spent 2 hours at the OPC to be told it was not covered (I can't remember what bit is broken but it's not wiring, possibly the element).
They want £433 to fix it.......I showed them the page in the book that say seat heating is covered and that it doesn't mention certain bits aren't covered so said as the seat heating was not working it should therefore be covered by the warranty as stated in their policy booklet!
As the car is only 2.5 years old the guy said he would go back to Porsche to see what goodwill they would provide and I explained that was fina s long as the goodwill gesture was £433.....
If not, I will be talking to the FSA regarding being mis-sold the warranty and doing a credit card chargeback and writing to Porsche GB, the warranty company et al with copies of the page form the booklet that shows it is covered asking for an explanation.
Can you tell I'm not too happy at the moment ?! :evil:
Migration info. Legacy thread was 91060
Ive had problems with heated seats on nearly all the vehicles I have had with them.The worst being one in a brand new Scania lorry which burnt through the seat foam and my jeans scorching my bum cheek and filling the cab with smoke!!
Seriously though it sounds like you are being fobbed off so I would take the car elsewhere(another OPC),and see what they say
Migration info. Legacy thread was 91080
A bit of persistence pays off.
Called Porsche GB this morning, explained the problem. Very helpful goes away, promises to call back within the hour and does to say it is still being looked into.
Just got a call saying the part is indeed covered and now has been ordered by the local OPC.......
RESULT!
Migration info. Legacy thread was 91510
