82 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW
Discussion summary
YOUR RESEARCHAGLA CUSTOM STEERING WHEELS for 996
Leading reported evidence
Replace some things around
Performed · outcome unconfirmed
No successful repair reported for this finding.
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Discussions
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Performed · outcome unconfirmed · Original poster
We tried our best with you- nothing made you happy.- yes you found a flaw in the first wheel and changed some things around to accomodate you- I even warrantied the wheel a second time AFTER you actually told me you took it to the track who knows how many times and the wheel looked like it was abused over and above normal use- and on a chasmere beige wheel you really used it up.We lent you a free loaner wheel that held up production on other clients to accomodate you.
Leading evidence: 'Replace some things around' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'will be the last we hear' (1 discussions; 0 report identifying it and 1 suggest it). The most frequently discussed action is 'Recommend leaving it' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.
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Suspected cause
) which I suspect will be the last we hear from him.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that contain suggestions
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Suggestion
While I did do the work myself, I would recommend leaving it to the pros as it is not an easy task.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
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Suggestion · Original poster
As to the carbon fiber (CF) repair question up above
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
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Suggestion
After all, the war cry has been...."Time for Change"....or some such thing like that...I guess I didn't pay attention.
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Suggestion · Original poster
Recently I do admit I had a wheel we re did similar to yours under warranty.He also wanted a change the color in certant sections and an issue on the grip that had to be corrected after a year.We were so burried with paying customers that I could not get the wheel done for 2 months until there was space avaulable to correct it.
Discussions that performed work without a confirmed outcome
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Performed · outcome unconfirmed · Original poster
We tried our best with you- nothing made you happy.- yes you found a flaw in the first wheel and changed some things around to accomodate you- I even warrantied the wheel a second time AFTER you actually told me you took it to the track who knows how many times and the wheel looked like it was abused over and above normal use- and on a chasmere beige wheel you really used it up.We lent you a free loaner wheel that held up production on other clients to accomodate you.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
Starting with the 996/boxster 3 spoke design that stared out 1999 I have had customers literally with a new wheel from the showroom floor ask me to pad the wheel to make it more usable.Many have found it to be too thin from the factory.AGLA adds in about 1/3 more in diameter -(3/4 inch circumference ) to the base of the wheel .Then we recover in all sorts of wild colors .Or just the base color in leather as it came .Alcantara has been quite popular since the GT2 models came out with that material .Some have asked me use a combination of both leather/alcantara also.Basically we can make a wheel looking like factory ,sewn up like factory to your particular specification.We have even salvaged b
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Suggestion · Original poster
Since that stunt on me AGLA policy now is -"severve track use" sorry that voids any warranty.I know full well having raced myself that any wheel gets abused from PCA events and there is some leeway I can apply nor has it ever happened before or since we did your wheel.
Use car shops, some dealers ,and if you are needing
No successful repair reported for this finding.
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Reported fixes
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Unsuccessful attempts
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Discussions
Read evidence and context
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suggestion · Original poster
The fastest way to repair is to recover it over with leather.thats the choice for used car shops, some dealers ,and if you are needing to sell your car quick and save money .So we cover it up all in leather -no more carbon fiber and looks like an all stock leather wheel.Cost is 250.00 plus shipping.
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Suggestion · Original poster
You wheel was very memorable to me because I have never had a wheel sent back a year later after being used for racing and being abused like that - honestly I do not know of any company who would have warranteed any part for you.Even Porsche and FVD.Because I am a small business owner I guess its easy to pick on and get away with it using the excuse on the first wheel issues - you should have paid for all new work .To be fair you did paid me a half on a new wheel in full disclosure .
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
82 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
Rennlist: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
1 acknowledgements have no verified action link; they do not establish a repair result.
Outcome without a verified action link
I sent it back and was even credited my shipping cost and was sent a new one overnight that worked perfectly.
This is my first post to all of you in Rennlist.With help from Kong in Rennlist.
We got things going today for me to start being a sponsor today march 10th 2009 .So I am very happy to communicate what is it AGLA does. AGLA customizes steering wheels and restores them also to oem specs .I have had clients world wide now over the last 20 years making variations of
996 wheels sort of the tech art type wheels but more available custom colors / thread / alcantara and most important it seems - padded wheels. Starting with the 996/boxster 3 spoke design that stared out 1999 I have had customers literally with a new wheel from the showroom floor ask me to pad the wheel to make it more usable.Many have found it to be too thin from the factory.AGLA adds in about 1/3 more in diameter -(3/4 inch circumference ) to the base of the wheel .Then we recover in all sorts of wild colors .Or just the base color in leather as it came .Alcantara has been quite popular since the GT2 models came out with that material .Some have asked me use a combination of both leather/alcantara also.Basically we can make a wheel looking like factory ,sewn up like factory to your particular specification.We have even salvaged badly damaged wood wheels and converted leather wheel to either new wood or aluminum ,carbon fiber .So you can make your 996 wheel pretty much any way you wish.We do have an options list that is seen at a ebay store running curently with a number of pictures of custom AGLA 996 steering wheels at this link
http://cgi.ebay.com/ebaymotors/ws/eB...1696&viewitem=
Also AGLA does make shiftboots /***** units that always wear out and we can recover emergency break handles.More of what we do can be found at our web site
www.aglausa.com
however i must state that i have been trying to update with alot of 996 items and it is not complete yet ,but the web site at least tells you something more about us as from this short introduction.
Also i will post some pictures here later of some recent 996 wheels I have made.Feel free to ask me any questions about steering wheels ,shiftboots and *****.I like to think after all these years I have gotten a sense of all sort of issues when it comes to the main items you interact the most when you drive your 996
So thanks for stoping by and reading my post starting out introducing myself and AGLA to all of you at RENNLIST-THANKS
ALAN GUN,President AGLA,inc.( alan gun leather accesories )
Also some of are awaiting a facebook page I am working on- besides the ebay link
I also have another wheel outright for sale for a 996 on ebay .It's a padded 996 3 spoke black wheel with thumb rests , perforated leather sides and smooth leather top and bootom areas.Then it has a anatomic grip at 3-9 o'clock.If you are interested - i do have more pictures to supply you besides this ebay link
http://cgi.ebay.com/ebaymotors/ws/eB...%3AIT&viewitem
=
If the link does not connect - then copy /paste it into your browser.
Thanks
A Gun
AGLA
Several years ago I purchased a DIY kit from AGLA to re-cover the steering wheel in my old burgundy interior 944 turbo S. I can say the kit, instructions and support from this organization was very good. While I did do the work myself, I would recommend leaving it to the pros as it is not an easy task. Mine actually turned out beautifully but I had the sore hands to prove it.
I had Alan do a custom leather cover for my truck's steering wheel because only plastic was available from the factory for my model. Alan's crew did an outstanding job. The fit and detail is as good as the factory leather-wrapped wheels available on the higher-end model.
I had my wheel padded by Alan a few years ago. I sent it back three times. Two years later I finally gave up and bought a Daytona GT from FVD. AGLA simply doesn't perform leather work to Porsche standards. I even paid an additional $200 over the original $600 in an attempt to get something usable. I know you're not supposed to say bad things about sponsers, but I had a very bad experience. Sorry.
Ric Vieler :-(
Ric
We tried our best with you- nothing made you happy.- yes you found a flaw in the first wheel and changed some things around to accomodate you- I even warrantied the wheel a second time AFTER you actually told me you took it to the track who knows how many times and the wheel looked like it was abused over and above normal use- and on a chasmere beige wheel you really used it up.We lent you a free loaner wheel that held up production on other clients to accomodate you. You sent back the wheel a total of 3 times .I my 20 years of doing this - you won the award of most warranties from me.
You wheel was very memorable to me because I have never had a wheel sent back a year later after being used for racing and being abused like that - honestly I do not know of any company who would have warranteed any part for you.Even Porsche and FVD.Because I am a small business owner I guess its easy to pick on and get away with it using the excuse on the first wheel issues - you should have paid for all new work .To be fair you did paid me a half on a new wheel in full disclosure . However you should have paid in full for all new work.
Since that stunt on me AGLA policy now is -"severve track use" sorry that voids any warranty.I know full well having raced myself that any wheel gets abused from PCA events and there is some leeway I can apply nor has it ever happened before or since we did your wheel. Frankly all it took was that one person to abuse what I thought was a liberal warranty for the rare occasion that we may have to redo a wheel.
Severe track use in my interpretation is- leather grip is twisted off it base- added padded under leather by AGLA - which is bonded on- is twisted off,which is really hard to do- unless you are abusing the wheel beyond what I consider some normal track use most Porsche owners do .
Am I perfect in the manufacture of all my wheels -no- since its all handmade - but no one is perfect - pick any business large or small -but I try my best.How i it I have been doing this for 20 years??Must be doing something right? Recently I do admit I had a wheel we re did similar to yours under warranty.He also wanted a change the color in certant sections and an issue on the grip that had to be corrected after a year.We were so burried with paying customers that I could not get the wheel done for 2 months until there was space avaulable to correct it. His car was parked away for the winter anyway. So yes I was slow in getting it back to him. i am human- just trying my best for everyone
Are you going to tell FVD when you ruin that wheel to warranty it a year later??
I have restored FVD wheels- remade them actually from abused wheels because FVD could not /would not warranty them - they are made no different than what I do here
Look at this ebay link - this is maybe 1% of the wheels I have made in the last year.Note:not one has come back to me after being abused like yours.
http://cgi.ebay.com/ebaymotors/ws/eB...3AIT&viewitem=
I'll have facebook page up soon with alot of pictues of happy customers that were not abused by the owners.As in anything in llfe - there's two side to every story.
Alan Gun
aglausa.com
To his credit, Alan did try very hard to get it right for over two years.
Anyone want to buy a padded 3-point steering wheel in Savannah beige?
Just kidding :-)
As to the carbon fiber (CF) repair question up above
You have several choices that I can do
The fastest way to repair is to recover it over with leather.thats the choice for used car shops, some dealers ,and if you are needing to sell your car quick and save money .So we cover it up all in leather -no more carbon fiber and looks like an all stock leather wheel.Cost is 250.00 plus shipping.
Now if you want to save the carbon wheel as it was originally which is the proper way to do it - then we can do it in the correct CF 2x2 twill- not a decal water transfer procces that i saw on a 928 forum that is fake cf and looks wrong.Thats what most places do .Its just a fancy decal.
We hand lay the cf into place and then new leather if needed - and its a hard proccess and it can take up to 4-5 weeks to do.basically trying to replicate what porsche did- except more clear coat- Thats my opinion as to why they crack - not enough clear coat or strong enough clear coat to endure interior heat.
Another choice alot have done is going to the padded wheel route.We can cover over the cracked CF ,
pad it to GT2 specs then do it in all new leather /alcantara /design it you way . This starts at 499 and up depending on options you select.
And yes I have a free loaner while we do your wheel in any configuration you why want.
feel free to contact me at [phone removed]
thanks A gun
Hi ric -see you are still at it- I see you forgot to mention again you voided the waranty by abusing the wheel while racing with it .Again does FVD know you are racing and abusing the wheel .How many times are they going to warrnaty the wheel for you?FVD is just 15 miinute away from me here in Ft lauderdale- maybe i should give them a call and let themn know......
I'llpost this becasue i am fighting back -It sthe same 5-6 of you who are trash talking my business
One rennlister is getting thrown off from his antics bad mouthing me and Andreas here went to every forum to badmouth me
Here's the same reply I have to the several of you since you insist .
Andreas
l am sorry.Its so easy to pile on and try to get your revenge from one wheel kit. - I have been at this for 20 years . You had an issue with me and i admit I must have gotten it wrong.I am not a expert on 4runners and we blew it - however I do appologize.However I am not a theif nor am I scamming people here.How can I be in business all these years . I reported earlier other rennlist sponsors I know have had issues it happens to all of us.I do businees with 90% of the current sponsors' list - from the largest to the smallest -that's a part of any business especailly over a 20 year period -some are not going to be happy - you just can not make each and every customer happy.So some of you have decided to pile on me as if I was never in Porsche Panorama and Excellence for 20 years advertizing without incident and now for 7-8 years in Ebay and the web.So I now come to the 50000 rennlisters and run into some of you who do not like me -It is people/companies like me that are trying to sustain Rennlist.They want me to be here and a have a good experience. So if 5 - 6 of you over a 20 year period of 1000's of customers I have an issue with me don't like me -Fine -I accept it.Now I have seen several of you trash just about every company you can-How can any of us be in business making and selling this stuff if we are just so HORRIBLE.You have not a clue what I have to do making these items.
I am now seeing the same names pop up bad mouthing me since i started to be here in Rennlist. Its easy to pile on in a internet forum and repeat the same story.I have better things to do than to post up emails and letters sent to me many who have been happy with my work.
I am not going away and I will report any of you who do interfere with me being a sponsor to the moderator.Once was fine - but if you insist I will.
So fine go ahead bring it on-I will still be here.
Alan,
I'll make this very simple. If you want to report me to the forum moderators for telling the TRUTH about my experience with you - go ahead. Have at it. I have nothing to lose. I've contributed a hell of a lot to this forum - you have not.
Fact
- I sent the steering wheel from my 4Runner to you based on all of the good things I had read about you. My wheel was faded, but otherwise sound. You ruined the wheel. Yes - you ruined it. If you want to make good on this - buy a new Toyota 4Runner steering wheel and send it to me. Otherwise, I maintain that you screwed me out of quite a bit of money and left me with a pathetic excuse for a recovered steering wheel.
Those are the facts. Feel free to respond as you wish...
Andreas
We don't have a clue and that is why you get paid for your work. Quite frankly; I really don't care. If you are not able to perform to the standards dictated by the auto industry 100% of the time, why would I take the chance to do business with you? Would you buy a meal from a restaurant that may or may not give you stomach pains?
I rather buy an OEM replacement and not have an issue with returning the item for a new one if it is not to my satisfaction.
Andreas,
I read your communication regarding your 4runner steering wheel in the 993 forum and felt that your were more than accomodating. My response to his stance is fair. How do you get a BBB rating of F and a C+ without upsetting some folks?
Agreed. I'm just delighted that he had the audacity to show his face on Rennlist. I'll do my best to prevent others from suffering the same outcome I did.
Andreas
Oh C'mon Tim....you were looking for something to do....it's not like you don't have the time. After all, the war cry has been...."Time for Change"....or some such thing like that...I guess I didn't pay attention.
AGLA, you're done, man. A good business man doesn't try to take shortcuts and then make up excuses for giving a customer 80%, even 99%.
You give every customer 100% of your very best.
You will never get my business.
Sir
You have not a clue of my effort - yo have not a clue waht i go throug here making these items
Easy to pot shots at me on the internet.You have not a clue of the stress and toll and long nights of making these items.If I get something wrong i have a open return policy to get it done correctly
You obviously have never been involved in manufacturing nor do you likely care fro you attitude.
I have to run a business /pay taxes/maitain employees issues /order leather in countless colors and thread.Ship/pack out everything properly .maintain sewing machines computers / cut and sew the aterial - sort out new wheel issues and designs - I just had to drive 20 miles out of my way for a mistaken fedex delivery of a wheel- I had to drop[ everything to find it mnyself and get it to the correct address .I can go on and on and on .You have not a clue want I do- were you here at 3 am when i was still at work?? then again back to work at 8.30 am ?? If this is not 100% - what is it?- It likely nothing I would ever make is enough effort for you.
Alan,
You seem like a real POS. I find it hard to believe that a site like Rennlist would allow you as a sponsor. After reading about you, I would like the Moderators to know that I, for one, would be quite willing to PAY Rennlist to ban you from this site PERMANENTLY. Do us all a favor and leave NOW. Go peddle your wares somewhere else.
Aaron
Wow tough crowd since I have been away........look folks I understand a bad experience makes one upset and will haunt the maker forever until he/she makes good on it(heck I would be the first to steer all away if my experience was the same).....AGLA my advice is to make good on the issues at hand with those here that had a bad experience. You know $$$ is hard to come by these days as we all know. This action will get you much farther than the pissing matches here and help you build credibility with those that may want to give you some work. I for one have a few MOMO steering wheels I would like to get releathered. I have yet to find a reputable person that can do them. Your prices seem reasonable, I would like more detail of the stitching that I would receive, but first step up and show some first class customer service/satisfaction and you will be getting a call from me and others I believe.
I went to another tread posted before and saw the work on a 997 steering wheel......it almost made me puke up in my mouth a little...... i think you should never offer services as an amateur....and IF you do.. tell people you are a hard working amateur and will try your best to make it look great, but can't guarantee it!! Rennlist is a site that I have been using (and abusing) to get knowledge about my car and about sellers of product for my P-car..... rennlist is not a tough crowed just a very knowledgeable one!!
So goodluck to you with your steering wheel recovering business, but you might want to try the Honda lovers website....Tim will be able to give you the web address....
OMG YES, ..... have been using that one for like a year (20 times)
(aka a very long time)
Really true statement and its amazing how effective it is at getting the point accross to some people!
Dear Remnnlist
See my followup to andreas and Mr Sila
I am getting a wheel for Andrea 2 year after the fact of theis issue - hisresponse was that he is pleasantly surprized
Do any of you know of any company that would do that?
Mr Sila -I am calling him and appologizing.Again from a incident form 2 years ago.Know any compny that would do this - large or small???
These are posted at other forums .
Alan,
Just curious - should I expect a box to show up on my doorstep one day, or will I hear from you directly, in some way?
You could save on shipping costs by simply purchasing the new wheel from my local Toyota dealer. I'd gladly pick it up in person.
Andreas
Nice move, Alan, but it is a real shame that it took intense, public, Rennlist pressure for either of these customers to, at this juncture at least, travel this far down the road of product and service satisfaction.
I could not agree more.
sorry Tim...sometimes I can't help myself....I try but, it doesn't always work..... and like always I am like a shark in waiting for the next opening (and to leave a mark!)
He was last "earning his reputation" over on the 912 forum (
https://rennlist.com/forums/912-foru...-and-more.html
) which I suspect will be the last we hear from him.
It's been long enough. Alan and I exchanged a few emails last month, during which time he continued to state that my replacement wheel was on its way. He's failed to respond since March 29.
With that said, I feel perfectly content calling Alan Gunn a rotten, lying, good-for-nothing, ne'er-do-well. No further proof is needed.
I sincerely hope that his brief stay on Rennlist cost him dearly. Now and in the future.
Andreas
this blows - I was all excited as I began reading this thread, as I'd like to have my stock 3-point wheel upgraded/padded/made more better. However, this does not seem to have the proverbial happy ending. Too bad.... the guy is local, too, so it could have been a no-brainer.
if you always do what you have always done, you will always get what you have always gotten
for me customer service is NOT a good business practice, it's a way of life.
I don't know what all the hubub is about...but AGLA was able to get the right color for my interior (a dark blue that was only available for a couple of model years) and it matches perfectly. I have the shift cover and the steering wheel cover and it was great.
So if I ever need anything again...I'll give AGLA a call.
My experience with AGLA was also a good one. I ordered a shift boot for my car and it was a tight fit that kept popping off. I sent it back and was even credited my shipping cost and was sent a new one overnight that worked perfectly.
It sucks to hear about problems with vendors that serve such a small community like ours. I hope it can get resolved to the satisfaction of all involved.
