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Porsche Club GB

Window Regulator Under Warranty?

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6 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHWindow Regulator Under Warranty?

Reported or suspected cause

good couple of hours

Suggestion or failed attempt

No successful repair reported for this finding.

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Identified cause
1
Suspected cause
0
Reported fixes
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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that suspect a cause
1

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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause

The cost of a replacement regulator is £105.28+VAT, and there is quite a lot of work to strip the door panels and swap it over - probably a good couple of hours.

Window Regulator Under Warranty?
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Leading evidence: 'good couple of hours' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'good couple of hours' (1 discussions; 0 report identifying it and 1 suggest it). No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 6 captured posts examined · 0 partial discussions

Reported and suspected causes (1)

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good couple of hours

No successful repair reported for this finding.

0
Identified cause
1
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that suspect a cause
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suspected cause

The cost of a replacement regulator is £105.28+VAT, and there is quite a lot of work to strip the door panels and swap it over - probably a good couple of hours.

Window Regulator Under Warranty?
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Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

6 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Porsche Club GB: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T165820Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi I have a squealing electric window that the OPC tells me is a faulty window regulator. Claims its not covered by the warranty, as the warranty only covers electric window motors, and not regulators. Wants €500 + VAT to replace. Seems a bit dodgy given the warranty explicitly states "electric windows" as being covered and I see no carve-out for window regulators. Anybody had experience of this being covered or not covered? Cheers Greg

POST 2Original post

I think the regulator should be classed as part of the 'electronic control unit' for the 'electric windows'. You can always phone Customer Services at Porsce Cars GB yourself to discuss this - to me this sounds like a mistake on the part of the OPC.

POST 3Original post

..... a mistake .... [/quote] That's a very generous view of the OPCs approach!

POST 4Original post

The 'window regulator' is the cable and track mechanism, and they are a reasonably common failure. The cost of a replacement regulator is £105.28+VAT, and there is quite a lot of work to strip the door panels and swap it over - probably a good couple of hours. Why am I not surprised that the warranty doesn't cover it?

POST 5 / ORIGINAL POSTEROriginal post

Called Porsche Customer Service who backed up the OPC position that its not covered. Electric motor covered only!

POST 6Original post

I am about to renew my warranty and this is yet another case of the underhanded way Porsche treat us. The reason I am taking it out is for peace of mind as I am not confident that the cars are all that reliable now adays. I have posed before of the turbo forum. I take your word for it that Porsche GB support the OPC but surely the wording of the warranty must need challenging. I may ask Porsche GB for specific details of what is actually covered for the £895, as there seems to be numerous hidden get out clauses as highlighted in this case. After 18+ years of Porsche ownership I am sure that when I next change I will not automatically be looking at Porsche as I have in the past. There is more to the car ownership pleasure that just the driving of it. Do any of our legal expert members have an opinion regarding the vague warranty booket??

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