911uk

PCM Stuck - Top 2 cams missing/broken

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THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHPCM Stuck - Top 2 cams missing/broken

Leading reported evidence

Use screwdriver or any tool

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
As the plastic surrounding frame is in the way of seeing these pins I am unable to use a screwdriver or any tool to easily push the pins in to clear the plastic frame and slide the PCM 2.0 out.
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PCM Stuck - Top 2 cams missing/broken

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Leading evidence: 'Use screwdriver or any tool' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Use screwdriver or any tool' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

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1 matching discussions · 2 captured posts examined · 0 partial discussions

Frequently discussed actions (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Use screwdriver or any tool

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
As the plastic surrounding frame is in the way of seeing these pins I am unable to use a screwdriver or any tool to easily push the pins in to clear the plastic frame and slide the PCM 2.0 out.
Original post Read captured discussion
PCM Stuck - Top 2 cams missing/broken

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Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

2 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

911uk: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T074343Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi all, I've been struggling to remove my PCM 2.0 to install the MR 12volt bluetooth kit as the top 2 cams that retract the prongs/pins are broken or missing. As the plastic surrounding frame is in the way of seeing these pins I am unable to use a screwdriver or any tool to easily push the pins in to clear the plastic frame and slide the PCM 2.0 out. Has anyone successfully overcome this before without hacking things apart? Thanks in advance!

POST 2Original post

A little late to respond but the best way to get it out is pull off the horseshoe and unplug all the buttons, then unscrew the torx screws that hold the radio frame/surround in the dash. The PCM is attached only to this plastic frame so the entire thing will be free as a PCM in the frame. Get your hand round the back and release all the connections and the entire thing will pull out where you can easily unscrew the radio from the frame. Getting the PCM out while it's in the car will almost always result in the plastic cams falling out into some unknown crevice unless you get really lucky. The PCCM+ can only be installed and removed by this method.

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