911uk

One key works, the other doesn't! Why?

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1 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis

THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHOne key works, the other doesn't! Why?

Leading reported evidence

Use door lock and turn the ignition

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Had a play with it again today, and using her key I can even unlock the car using the door lock and turn the ignition on without the alarm going off, but it still won't fire the engine.
Original post Read captured discussion
One key works, the other doesn't! Why?

Read full discussion summary

Leading evidence: 'Use door lock and turn the ignition' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Use door lock and turn the ignition' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 1 captured posts examined · 0 partial discussions

Compare 3 other evidence results

Use key and tried

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
As I understand it though, if that was the case, when I unlocked the car using her key and tried to start it, the alarm would sound.
Original post Read captured discussion
One key works, the other doesn't! Why?

Use key i can even unlock the car

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Had a play with it again today, and using her key I can even unlock the car using the door lock and turn the ignition on without the alarm going off, but it still won't fire the engine.
Original post Read captured discussion
One key works, the other doesn't! Why?

Use second key

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
I tried to shift the car yesterday using the second key for it, which is on my other half's keyring.
Original post Read captured discussion
One key works, the other doesn't! Why?

Frequently discussed actions (4)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Use door lock and turn the ignition

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Had a play with it again today, and using her key I can even unlock the car using the door lock and turn the ignition on without the alarm going off, but it still won't fire the engine.
Original post Read captured discussion
One key works, the other doesn't! Why?

Use key and tried

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
As I understand it though, if that was the case, when I unlocked the car using her key and tried to start it, the alarm would sound.
Original post Read captured discussion
One key works, the other doesn't! Why?

Use key i can even unlock the car

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Had a play with it again today, and using her key I can even unlock the car using the door lock and turn the ignition on without the alarm going off, but it still won't fire the engine.
Original post Read captured discussion
One key works, the other doesn't! Why?

Use second key

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
I tried to shift the car yesterday using the second key for it, which is on my other half's keyring.
Original post Read captured discussion
One key works, the other doesn't! Why?

Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

1 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

911uk: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261026T203514Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

Hi. Just a quick question before I go down the OPC route on this one. I tried to shift the car yesterday using the second key for it, which is on my other half's keyring. The car opened fine, the seat and mirrors motored to her position as normal, and all the warning lights came on when I turned it in the ignition, but then nothing; the car wouldn't fire. Then tried it with my key and the car starts normally. Had a play with it again today, and using her key I can even unlock the car using the door lock and turn the ignition on without the alarm going off, but it still won't fire the engine. The only thing I can think is that I had a wallet (emergency) key coded at my service last month by the OPC, and they've somehow deleted my other half's key from the immobilser list of recognised keys. As I understand it though, if that was the case, when I unlocked the car using her key and tried to start it, the alarm would sound. Anyone got any ideas, as I've got a feeling this is going to be yet another item that's not covered by the warranty! Thanks.

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