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Porsche Club GB

Porsche Warranty Shocker!!

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THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

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YOUR RESEARCHPorsche Warranty Shocker!!

Leading reported evidence

Check tesco site and they've added

Performed · outcome unconfirmed

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

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Performed · outcome unconfirmed

I've just re-checked the Tesco site and they've added that 911 exclusion since last week as I've got the printed list of included and excluded as I was looking to buy some when my warranty runs out.

Porsche Warranty Shocker!!
Frequently discussed work

Check "

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Suggestion

"if you are interested in purchasing, please contact to arrange an appointment for a vehicle check" ..

Porsche Warranty Shocker!!
Read full discussion summary

Leading evidence: 'Check tesco site and they've added' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, the most frequently mentioned possible cause is 'bean counter has determined it isn't making x% profit' (1 discussions; 0 report identifying it and 1 suggest it). The most frequently discussed action is 'Check "' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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Install optional extras)

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

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Performed · outcome unconfirmed · Original poster

fitted optional extras).​

Porsche Warranty Shocker!!

Replace during routine servicing including any damage​

Performed · outcome unconfirmed

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed · Original poster

"¢ Servicing or items normally replaced during routine servicing including any damage​

Porsche Warranty Shocker!!

Replace formatting

Performed · outcome unconfirmed

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed · Original poster

I have changed the formatting to make those sections obvious.

Porsche Warranty Shocker!!

Replace with a porsche one

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
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0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

my worry is that you will have to have any non standard part replaced with a porsche one.

Porsche Warranty Shocker!!
Frequently discussed actions (10)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Check "

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Discussions that contain suggestions
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0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

"if you are interested in purchasing, please contact to arrange an appointment for a vehicle check" ..

Porsche Warranty Shocker!!

Check each time

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Discussions that contain suggestions
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Suggestion

I have been told by my OPC Service Manager that the new price includes the 111 point check each time.

Porsche Warranty Shocker!!

Check tesco site and they've added

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Discussions that performed work without a confirmed outcome
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

I've just re-checked the Tesco site and they've added that 911 exclusion since last week as I've got the printed list of included and excluded as I was looking to buy some when my warranty runs out.

Porsche Warranty Shocker!!

Check with your mot

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Suggestion

- that they'll see sense and at least revise the increase and perhaps think of a way of combining the check with your MoT.

Porsche Warranty Shocker!!

Install optional extras)

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Performed · outcome unconfirmed · Original poster

fitted optional extras).​

Porsche Warranty Shocker!!

Recommend by the​

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Suggestion · Original poster

caused by failure of timing belt which has not been replaced as recommended by the​

Porsche Warranty Shocker!!

Repair does not require the removal of a major component,​

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Suggestion · Original poster

"¢ External oil leaks where the repair does not require the removal of a major component,​

Porsche Warranty Shocker!!

Repair sorts of things not covered in any case

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Suggestion

Would they (could they) insist on repairing all sorts of things not covered in any case before renewing?

Porsche Warranty Shocker!!

Replace boxster

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Suggestion

Been looking around at changing my Boxster for 996, but after reading this thread I think I'll be moving on from Porsche ownership, especially as I have just read in an American motor magazine that US Porsche owners get 4 years warranty and 50k miles !!!!

Porsche Warranty Shocker!!

Replace during routine servicing including any damage​

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Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed · Original poster

"¢ Servicing or items normally replaced during routine servicing including any damage​

Porsche Warranty Shocker!!
Reported and suspected causes (1)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

bean counter has determined it isn't making x% profit

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Identified cause
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Suspected cause

More likely a bean counter has determined it isn't making X% profit.

Porsche Warranty Shocker!!
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

43 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Porsche Club GB: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

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Generation: 20261027T035758Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

From a thread on Pistonheads (posted by Vesuvius 996) http://www.pistonheads.co.uk/gassing/topic.asp?h=0&f=48&t=576390&i=100 'New rules as of 1st October 2008. 1. Porsche warranty will be available for renewal only with a 111 point inspection. 2. Renewal costs will be split by model 911/Cayman & Boxster/Cayenne 3.Renewal cost for 911 will be £1350 per annum including 111 pointer plus any work that needs doing. 4. Those wishing to purchase a fresh warranty (i.e not a renewal) will have to have the 111 point inspection as before, and the purchase cost will be £1450 per annum. 5. You must have owned the car for 90 days (to prevent indy's selling cars with the official warranty)'. The good times are well and truly over, get the warranty while you can![ ]

POST 2Original post

more good news then! ive just renewed mine but next year ill take my chances i recon. thats just devalued my car but even more.

POST 3Original post

Still can't get my head round the detail. If the 111 check is carried out and things found wanting, then they will be covered under the existing warranty (assuming one is in place), yes? Would they (could they) insist on repairing all sorts of things not covered in any case before renewing? Brakes, tyres, cosmetics etc. Could they prevent that work being done by non OPC? Would they be able to insist on doing check again, if car taken away from OPC for non warranty rectification. If the answer to these latter questions is yes, then it seems contrary to the regulations that were put in place to break the manufacturers' stranglehold on servicing etc. over recent years. Almost sounds like they have so little confidence in the product that they want to put people off having the warranty.

POST 4Original post

More likely a bean counter has determined it isn't making X% profit. (Apologies to any bean counters - sorry, accountants - on here). [ ]

POST 5Original post

Yes thats the rub. I found out last year when I had the 111 point check and warranty. They were trying to force me to pay over 100 pounds for a bit of trim that was allegedly broken and wasnt covered by the warranty anyway. They relented in the end but I still had to pay for all sorts of stuff that wasnt covered by the warranty. They did try the tyres thing too - AND there is a rule in there that says if you take the car away from the OPC (for an Indy repair or tyre fitting) then you have to pay for ANOTHER 111 point check!

POST 6 / ORIGINAL POSTEROriginal post

DSM I think you're right. I'd guess that they would not offer a new warranty unless the non-warrantable items such as pads/disks etc (which are noted on the 111 point inspection) would have to be addressed first. A lot of people wouldn't then bother to pick up the car, book it into and indi for the work to be carried out, then back to an OPC to get the warranty. I don't think they can stop you taking the car to an indi to have the work done as long as it was to Porsche standards (followed by another inspection to ensure that is the case?) Easy money for an OPC.

POST 7Original post

A BIT OF A WORRY THEN FOR US 996 OWNERS. I DONT MIND PAYING EXTRA FOR THE WARRANTY, ITS THE IDEA THAT IT WONT BE ISSUED BECAUSE OF A NON WARRANTY ITEMS CONDITION THAT BOTHERS ME. MY WARRANTY ON THE 996TT EXPIRES NEXT YEAR SO ILL SEE HOW THE OPC PLAYS IT. IF IT FAILS ON SILLY NON WARRANTY ITEMS ILL GET IT SERVICED ELSEWHERE. VERY SHORT SITED BY PORSCHE I THINK. I CAN UNDERSTAND TRYING TO GET INDIES OUT OF THE RING, I JUST HOPE THEY DONT PENALISE JO PUBLIC. MAKES THE NISSAN GTR EVEN MORE ATTRACTIVE FOR ME IM AFRAID. HAD TWO PORSCHES NOW, ONE NEW FROM OPC AND ONE SECOND HAND. I WAS LOOKING TO GO TO THE NEXT GENERATION GT3, BUT PORSCHE SEEM TO BE DOING EVERYTHING IN ITS POWER TO CHANGE THAT. (TO EXPENSIVE COMPARED TO THE OPPOSITION AND NOW POOR BACKUP AFTER NEW CAR WARRANTY EXPIRES) CHEERS SALLY.

POST 8Original post

the other issue here is the inconvienience of now having to take a 997 to the opc every year to get it checked to get the warranty when the idea is servicing and trips to opc are only every 2yrs or 20k miles if u own a 997. its a huge unfair percentage increase and inconvience thats only designed for increased revenue as car sales are down. ill be passing next time round and i think other people should do exactly the same

POST 9Original post

Looks like my boy racer days are numbered..........- any one fancy a techart sports exhaust for a turbo !!

POST 10Original post

got one already thanks. fancy some techart wheel spacers and quickshift ?.

POST 11Original post

Been looking around at changing my Boxster for 996, but after reading this thread I think I'll be moving on from Porsche ownership, especially as I have just read in an American motor magazine that US Porsche owners get 4 years warranty and 50k miles !!!! ........they want nearly 900k spondolies for my Boxster ........[ ]

POST 12Original post

Or don't bother with the warranty and save £1350 per year. I've had my car (without warranty) for four years with no major issues and the overall savings I've made from not having the warranty (noting the fact that the price has gone up) will pay for a new "improved" engine from Autofarm should the need arise, which I see as the worst case scenario.

POST 13Original post

Knowing that an engine replacement would cost upwards of £9000, I will likely still renew - or get a warranty from a third party, providing they would still pay for a new engine. I believe its the case that even a replacement Porsche engine would still be susceptable to the same RMS/IMS issues further down the line since you're simply getting another example of exactly the same engine. Interesting about the Autofarm replacement though - if they can make the necessary improvements, why can't Porsche?

POST 14Original post

My soon to be son-in-law is in the trade and is now working on my behalf at sourcing 3rd part warranty that I can get close to or better than, the warranty that my OPC provide. If I discover anything that I think is worth a mention I will post here.

POST 15Original post

would be really interested in that as my warranty is due on nov 1st and i am really wondering whether to renew as the car has only done 48000 miiles in total. All the warranty companies i have looked at online won't cover the porsche except car2cover whose warranty looks good but my car is a year too old!

POST 16Original post

You are well placed to renew before the price hike. You have to renew a certain length of time before it expires - can't remember, but it might be as much as two months.

POST 17Original post

Really not sure what to do, Tesco offer a policy which would cover the 911 (even though the website says it doesn't) for up to £3000 per claim - claim value in total up to the value of the car. The cover looks quite good (unless the engine blows up!) and the premium is £339. given that the car doesn't do more than 4000 miles a year and has only done 48,000 miles in total is regularly serviced etc, I don't know if i want to spend £900 (or more) again for total peace of mind. Very unsure at the moment how to play it. Definitely wouldn't want to spend the new price.

POST 18Original post

Finally read all 27 pages of the PH thread (my brain now hurts) My 04 C2 is due for a service and warranty renewal in January. So I'll be looking carefully at whether it's still worth getting any of it done at the OPC with the price rise or whether I swap over to an indi. It will all depend on the OPCs attitude to currently non warranty covered problems found on the now required 111 point check. If they come back with a whole load of stuff that in their opinion needs rectifying (and only at the OPC) before they will renew then I'll just go elsewhere The car will be 5 years old in Jan 09 so I think I might get the cheaper labor rates as well as the parts discount at the OPC but whether that's enough to offset the warranty increase, I doubt it. I know the indies will loose the option of putting a Porsche warranty on a second hand car but they are bound to get more servicing work as Porsche push people with younger and younger cars away with mad price rises

POST 19Original post

I'm getting there! Some postings don't make a lot of sense - I think Porsche GB need to make a full and comprehensive announcement through the club ASAP - at the very least, in the next issue of PP. Just picked up on this, though: ...the new policy has much better terms and conditions with no exlusions now except wear and tear (clutch, brakes, suspension, tyres) - the existing warranty currently excludes some of the following items which are now included - Battery, Lights, Cabling, PCM, Sunroof and additional stuff for Cabs. They now call it a 'Bumper to Bumper' policy. If you renew [early] for £895 then you will have the £895 terms and conditions for 12 months. I asked my dealer earlier today if I could renew way early to avoid the increase - hasn't come back to me yet. But if the warranty does indeed cover more, at least the hike is (partly) justified.

POST 20Original post

if you consider "good times"paying out £900 for something usa get free for 2 more years than us then you may be right!!raising it even more is obscene money making(imo)

POST 21Original post

And in the USA the Porsches are much cheaper!!

POST 22Original post

I read somewhere it is up to 8 weeks before, that you can renew.

POST 23 / ORIGINAL POSTEROriginal post

I've had a look at the Tesco's Policy....it's good, except it looks like it wont cover 911 variants, and to get the best plan your car must be under 6 years old and have covered under 60,000 miles. I have changed the formatting to make those sections obvious. ​ ​ Your Policy Summary​ Please read this document carefully. This is a Policy Summary only and does not detail​ the full terms and conditions of the cover. Please refer to the Welcome Letter and Policy​ Document to make sure you understand what is covered and the full terms and conditions​ of your policy.​ Features of a Tesco Car Warranty Plan​ The policy is underwritten by Motors Insurance Company Limited and will run for 12​ months from the policy start date.​ Depending on the level of cover you have chosen the following sections apply. Please read​ your Policy Document carefully to ensure that the level of cover selected meets your needs.​ Value "" Section A​ (for cars up to 10 years old/ 100,000 miles, £1,500 claim limit per claim*, £50 excess)​ Standard "" Section B​ (for cars up to 8 years old/ 80,000 miles, £3,000 claim limit per claim*, no excess)​ Finest "" Section C​ (for cars up to 6 years old/ 60,000 miles, unlimited claim limit*, no excess)​ *the total value of claims made in a year can be up to the market value of your vehicle.​ Significant features and benefits of a Tesco Car Warranty Plan​ "¢ Unlimited number of claims and unlimited mileage once the policy starts​ "¢ Your choice of repairer​ "¢ Claims settled directly with the repairer​ "¢ Monthly instalment plan available at no extra cost​ Car​ Warranty Plan​ Value​ "¢ Named component cover​ "¢ Continental cover for 30 days​ Standard​ As​ ​ Value plus: ​ "¢ Increased component coverage​ "¢ Continental cover increased to 60 days​ "¢ Car hire "" claim up to £40 per day​ for up to 3 days​ "¢ Wear and tear cover included​ Finest​ As​ ​ Standard plus: ​ "¢ Our highest level of component coverage​ "¢ Continental cover increased to 90 days​ "¢ MOT Test Insurance cover​ "¢ Claim up to £100 towards hotel​ expenses or rail travel​ "¢ Car hire "" claim up to £40 per day​ for up to 7 days​ What is covered?​ Value Standard Finest​ Consumables CCC CCC CCC​ ​ ​ Oil seals/gaskets CCC CCC CCC ​ Turbo CC CC CCC​ ​ ​ Casings CC CC CCC​ ​ ​ Clutch CC CC CCC ​ Cooling System CC CC CCC​ ​ ​ Differential and Drive Line CC CC CCC​ ​ ​ Engine CC CC CCC ​ Fuel System CC CC CCC​ ​ ​ Gearbox (manual and auto) CC CC CCC​ ​ ​ Ignition System CC CC CCC ​ Brakes/ABS C CC CCC​ ​ ​ Electrics C CC CCC ​ Heating System C CC CCC​ ​ ​ Air conditioning/Climate control x CC CCC​ ​ ​ Steering x CC CCC​ ​ ​ Wear and tear x CC CCC​ ​ ​ Catalytic Convertor x x CCC​ ​ ​ Cruise control x x CCC​ ​ ​ MOT Test Insurance cover x x CCC​ ​ ​ Suspension x x CCC​ ​ ​ ​ Tesco Car Warranty Plans have different levels of cover to suit your needs. ​ Above is an overview of cover level comparisons between the Plans.​ x​ ​ = no cover ​ C​ ​ = low cover ​ CC​ ​ = medium cover ​ CCC​ ​ = high cover ​ ​ Significant exclusions or limitations of the policy​ Please be aware that the following items are not covered by Tesco Car Warranty Plan:​ "¢ Body components, panels, paintwork, glass or trim.​ "¢ Servicing or items normally replaced during routine servicing including any damage​ caused by failure of timing belt which has not been replaced as recommended by the​ vehicle's manufacturer.​ "¢ Mechanical or electrical failure due to wear and tear (Value only), incorrect adjustment or misuse.​ "¢ The clearing of fuel lines, filters, throttle body and pumps and damage caused to covered​ components by the use of incorrect or contaminated fuel.​ "¢ Burnt out, sticking or pitted valves.​ "¢ Airbags, batteries, bulbs, exhaust systems, wiper blades, wheel balancing, tyres, water​ ingress and damage caused by water ingress.​ "¢ External oil leaks where the repair does not require the removal of a major component,​ lubricants, filter elements and any damage caused by frost, lack of anti-freeze, impact,​ accident or negligence.​ "¢ Traffic management systems, satellite navigation systems, telephones, TV's, associated​ equipment and any in-car entertainment system.​ "¢ Mechanical failures caused by faults that existed before the warranty began.​ "¢ Any failures caused by lack of maintenance.​ "¢ Alterations or modifications to manufacturers' standard specification (excluding factory​ fitted optional extras).​ "¢ Electrical software update or reprogramming unless required due to failure of a covered part.​ "¢ Vehicles used for hire or reward (i.e. taxi or driving school vehicles), public service,​ competition, rallying or racing.​ ​ "¢ Certain vehicles are classed as Prestige and will be subject to an additional premium. ​ ​ These vehicles are:​ All 4x4 vehicles, Alfa Romeo (apart from GTA models), Audi (apart from all A2 models, all​ A3 and A4 4-cylinder models), BMW (apart from 1 series, 316 and 318), Cadillac, Chrysler,​ Dodge, Ford Galaxy, Honda NSX, Jaguar, Lexus, Mazda RX-models, Mercedes-Benz,​ Mitsubishi Evolution models, MGF, MGTF and MG-ZT models, Morgan, Nissan 350Z,​ ​ Porsche (apart from 911 models), ​ ​ Renault models over 2450cc, Saab, Subaru Turbo,​ Vauxhall VX220 and Monaro, Volvo "T" and "R" models and VW Phaeton vehicles.​ ​ "¢ Vehicles specifically excluded from Tesco Car Warranty Plan are: ​ ​ All vehicles over 3500cc. AC, Alfa Romeo GTA models, Aston Martin, Bentley, Bristol,​ Bugatti, Caterham, Daimler, Ferrari, Invicta, Jeep, Jensen, Lamborghini, Lancia, Lister,​ Lotus, Marcos, Maserati, Maybach, Microcar, Nissan Skyline, Noble, Pagani,​ ​ Porsche 911models, ​ ​ Rolls-Royce, TVR, Westfield, Yugo, North American vehicles, Motorhomes, Grey​ Imports, kit cars and all commercial vehicles including car-derived vans.​ Please refer to the Policy Document for a full list of exclusions and limitations.​ Your right to cancel​ If this cover does not meet your requirements, please contact the Administrator within​ 14 days of receipt of your documents. We will return any premium paid in full provided​ no claims have been made on the policy during that time. The full annual premium is​ due if a claim has been made in that time. After the 14 day cooling off period no refunds​ are available.​ How to make a claim​ Take your vehicle to a VAT registered garage or repairer and provide them with the​ Tesco Car Warranty Plan and your Welcome Letter.​ Alternatively, ring Tesco Warranty Administration on​ ​ 0844 573 8120 for claims advice. ​ How to complain​ We hope you will be pleased with the service we provide. In the unlikely event​ of a complaint regarding this insurance policy, telephone the Administrator on​ 0844 573 8120​ ​ ​ or Typetalk 18001 0844 573 8120 ​ If you wish to contact the insurer directly, please write to:​ The Risk Manager, Motors Insurance Company Limited, Jubilee House,​ 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG​ If you cannot settle your complaint with us, you may be entitled to refer it to​ the Financial Ombudsman Service to review your case. The right to apply to the​ Ombudsman must be exercised within six months of the date of our decision.​ Please write to:​ The Financial Ombudsman Service,​ South Quay Plaza 183 Marsh Wall,​ London E14 9SR​ Telephone: 0845 080 1800​ Compensation Scheme​ Motors Insurance Company Limited is covered by the Financial Services Compensation​ Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot​ meet our obligations.​ You can obtain more information about FSCS arrangements by telephoning them​ on​ ​ 020 7892 7300. ​ About our insurance services​ 1. The Financial Services Authority (FSA)​ The FSA is the independent watchdog that regulates financial services. Use this​ information to decide if our services are right for you.​ 2. Whose products do we offer?​ We only offer products from a single insurer "" Motors Insurance Company Limited.​ 3. Which service will we provide you with?​ We will advise and make a recommendation for you after we have accessed​ your needs.​ You will not receive advice or a recommendation from us. We may ask you some​ questions to narrow down the selection of products that we will provide details on.​ You will need to make your own choice about how to proceed.​ 4. What will you have to pay us for our services?​ A fee​ No fee​ You will receive a quotation which will tell you about any other fees relating to any​ particular insurance policy.​ 5. Who regulates us?​ Car Care Plan Limited (trading as Tesco Warranty Administration), Jubilee House,​ 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG is authorised and​ regulated by the Financial Services Authority.​ Our FSA Register number is 309268.​ Our permitted business is arranging general insurance contracts.​ You can check this on the FSA's Register by visiting the FSA's website​ www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.​ Car Care Plan Ltd is trading as​ Tesco Warranty Administration​ Jubilee House​ 5 Mid Point Business Park​ Thornbury​ West Yorkshire​ BD3 7AG​ 3​ 3​ 6. Ownership​ Car Care Plan Limited is a wholly owned subsidiary of Car Care Plan (Holdings) Limited​ who also wholly own the insurance undertaking Motors Insurance Company Limited.​ 7. What to do if you have a complaint​ If you wish to register a complaint, please contact us:​ ... in writing​ ​ ​ Write to the Customer Services Manager, Tesco Warranty ​ Administration,​ Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire​ BD3 7AG.​ ... by phone​ ​ ​ Telephone 0844 573 8120 ​ If you cannot settle your complaint with us you may be entitled to refer it to the​ Financial Ombudsman Service.​ 8. Are we covered by the Financial Services Compensation Scheme (FSCS)?​ We are covered by the FSCS. You may be entitled to compensation from the scheme​ if we cannot meet our obligation.​ This depends on the type of business and the circumstances of the claim.​ Insurance advising and arranging is covered for 100% of the first £2,000 and 90%​ of the remainder of the claim, without any upper limit.​ Further information about compensation arrangements is available from the FSCS.​ Demands and Needs statement​ This warranty meets the demands and needs of motorists who wish to insure their​ vehicle against the risk of mechanical and electrical failure.​

POST 24Original post

I've just re-checked the Tesco site and they've added that 911 exclusion since last week as I've got the printed list of included and excluded as I was looking to buy some when my warranty runs out. Do they know something more about the 911 that we don't?

POST 25Original post

I noticed that. Perhaps the underwriters like playing on internet forums instead of working too...

POST 26Original post

I have been told by my OPC Service Manager that the new price includes the 111 point check each time. Howeevr what it finds outside the warranty which you may be told you have to fix before the warranty can be issued could be interesting.....

POST 27Original post

i rang up about the 911 exclusion as the site was giving me a quote which it won't for my old tvr reg. I was told that it was a mistake on the site and that they do cover 911's. The chap i spoke to is sending me out the policy document plus his number if i want to go ahead with it. I'll let you know if i decide this is the best plan for me

POST 28Original post

still on the warranty trail, Tesco have informed me that as of Monday last they no longer insure 911s but did up to the day before. They may introduce them again to the warranty plan but they don't know when. Warranty works are offering a platinum cover policy for my 911 which would allow up to £2500 per claim to the value of the car over the lilfe of the policy. It is an all electrical and mechanical policy and would cost £823.30 for 3years warranty. I think they may have sold this one to me although i haven't purchased it yet!

POST 29Original post

I had my letter today as mine expires at the end of Oct on a 03 C2 ..... Im happy to scan the letter ... It just tells me the new price and not why its gone up 45%.. "if you are interested in purchasing, please contact to arrange an appointment for a vehicle check" .. no mention that when i renew last year, they just took my £900. My cars always been OPC'ed for servicing but £1450 buys a lot of work a JZs I have 3 other 911 buddies, I will talk to my OPC but we are all going to take our cars out of the OPC network Andy

POST 30Original post

I think that this is a very shortsighted move by Porsche. I have a 996 that I've owned from new, whose warranty will be due in December, when it will be 5 years old. It's a 2004 model so only needs to be serviced every 2 years (at my average 6k miles pa); despite this I have made the trek to my original OPC each year for a service or an annual check and for the warranty to be renewed. Each time, I have spent some time in the OPC and have usually bought some Porsche Selection goodies; last year I bought a quite pricey day out for the Mrs for a Christmas present. Each year, I have gulped and coughed up to renew the warranty. I'd say that it has been priced perfectly - high enough to make me flinch but not quite high enough to put me off. The price rise alone puts me off renewing. I don't care about the additional cover; that smacks of being forced to buy extra stuff I don't want. Anyhow, I distinctly remember being told that the old warranty terms were extrememly comprehensive, Sir, very impressive, all you could want [&:] But more serious is the 111-point check. This means I have to pay for the warranty, then may be told that I'll have to pay more before it comes into force if it reveals non-warranty items that need rectification. Sorry, that's not on. I have a good relationship with my OPC and am sure I could get the warranty price back, but I'm guessing I'll still be looking at the cost of the check. What have I paid for, exactly?? Sounds like I'll have paid to be told I can't afford a warranty....[ ] In the meantime, I've built up a relationship with Autofarm by way of track day checks. So if this checks out in December, I won't be risking a wasted day of my limited vacation leave and the possible 111-point cost, merely to find out if I can buy a warranty for a basic cost that is already more that I think I can justify. It's the uncertainty that is the nail in the coffin. So ... the OPC will lose; - 1x annual check or service revenue - revenue from annual browse of the Selection catalogue - 1x annual "Visit & Drool" event chez my OPC that, each year, tempts me just a little bit more each year to buy a new one

POST 31Original post

I really do get the feeling that this warranty change was thought up by some desk jockey at Porsche HQ before the "credit crunch", on the premise that "yer average Porsche owner is loaded and can therefore afford it". And I really do hope that all the ruckus that its caused (at least four threads on here, one on Boxa.Net and the really long on Pistonheads that started it all) is being taken notice of, not least by PCGB but also by Porsche UK. From what I've read, the UK dealership network have been taken completely by surprise by this and aren't happy either - times are not good for them and a move like this (a 28% rise for a Boxster owner like me) is not going to help matters. I will be very disappointed if we don't see an article on the warranty rise and annual 111-point check in the next issue of PP, or the following one, including an official response from Porsche UK. And given it doesn't come in until October, maybe there's still a chance - if we all make enough noise - that they'll see sense and at least revise the increase and perhaps think of a way of combining the check with your MoT.

POST 32Original post

Just remembered - for the last two years, on both servicing trips the sales staff have called me with the "I see your car is in the dealership today ... would you like me to assess it for px" line. So the OPCs know that the annual service trip is a sales opportunity. They will, I imagine, be doubly unhappy when they start to dry up.

POST 33Original post

Due for renewal on the 7th October, heading in this week to do so before the price rise! Next year they can take a running jump, may look at Hartech's scheme, any feedback.

POST 34Original post

It's unfair to call it a 'price rise'. From my enquiries, it's a new scheme with wider cover and greater benefits. I'll investigate further nearer renewal, but for many people it could actually be better value than the outgoing policy. And, on the higher value models its inclusion may well be essential for selling privately. Agree that Porsche GB should really fund the 3rd year's warranty, or at least provide the option to buy it at low cost when new, but my experience of Porsche warranties and the 'goodwill matrix' (over the last 20 odd years) has been entirely excellent.

POST 35Original post

i dont think its really a increase in cover. yes some suspension and electrics covered now - stuff thast you can do yourself / leave until its affordable to replace. (pcm 1 !). my worry is that you will have to have any non standard part replaced with a porsche one. so if your pcm sat nav thingy goes tits up, and you have replaced with something that works, will you have to purchase new pcm to get warranty !. ?. im quite happy with just engine and box cover - thats all i want. if they offered that at a cheaper rate (say £1200.00) that wouild be fine. not going to happen though is it ! cheers sal.

POST 36Original post

And if you have replaced the screen on your TV yourself would you still expect the manufacturer to honour the warranty. Let's face it most people abuse the warranty system by getting none warranted items sorted by independents and just the covered areas by the OPC's - nothing wrong with that but Porsche are just trying to address that with these changes. Now you will be able to get most items (including the PCM) sorted by the OPC which (to me) is clearly easier. Ultimately it is just another insurance policy which is priced for the risk involved. There are clearly alternatives out there but they are cheaper for a reason.... If you don't like the price....don't buy the policy and take on/manage the risk. If you don't like the principal don't buy the brand. The actual increase does get you a further inspection and more cover so as previously noted so it is not just a price increase. I can understand from Porsche perspective that they are trying to ensure that only cars with a pure OPC history are covered by their warranty and therefore trying to establish a "pedigree" of secondhand cars. This probably fits in with a policy of selling more older stock and hence trying to squeeze the independents. It's just business!

POST 37Original post

What hasn't been made clear yet is whether the dealer will refuse the warranty entirely if items fail the 111-point inspection. Obviously critical items must pass, but what about non-critical items, like the PCM? Perhaps they would then issue the new warranty with the busted items specifically listed as not covered? Again, this is something that could be clarified via an in-depth article in PP ...

POST 38Original post

i get your point. the thing is im not to worried about indies, and would rather give work to opc for that "stamp", but if i cannot renew my current warranty with a new one because i have not got pcm 1 (which is total rubbish) ill move elsewhere. will they just exclude that item from the warranty covered list ? needs all to be clarified i think !. its the same with spring kits, how are they going to treat manthey customers with gt3 kw suspension ?. also are there differant rules per country on the new warranty or just uk ?. cheers sal.

POST 39Original post

Further to my post regarding researching warranties from 3rd party companies through my daughters fiance (Matt - www.CJMlondon.com ) who is in the trade. He has told me there may be a company who would be willing to sell warranty for the 911 through his dad's business (he sells exotics) and that the cover is comprehensive although I don't have the facts to hand just yet. It looks as if the price is around the £800 mark which will include CJM's handling fee as the claims may have to go through them as agents. details are still sketchy at present as Matt is still talking to them. What is clear though is that only cars with a full OPC service history will be excepted. Matt feels that this cover will include the engine and be near to the OPC cover but as I said this will need to be confirmed and I am hoping to bring news soon. RB

POST 40 / ORIGINAL POSTEROriginal post

Well done Arbee, let's hope for some good news[ ]

POST 41Original post

I was chatting to make at Zentrum in Nottingham today and he was suggesting a company that he has dealt with called Olympic. and also said that the RAc gold policy was good. He said tha major parts of engine and gearbox were well covered and has had no problems when he has had to make claims on behalf of his customers. He quite rightly pointed out that the new OPC warranty cost will buy you a lot of other work in the year at an Indi. Think that might be the way I'm going. After two years and only coil packs and alarm sensors i think i am willing to take the risk providing the expensive claims are covered by another policy Steve

POST 42Original post

I'm on the Hartech plan and can thoroughly recommend it. A minor service a few months ago cost me ~£50 including MOT, 1 coil pack and brake fluid.

POST 43Original post

I know that the Germans call this country treasure island and that their servicing costs are much less than ours, I wonder how much they pay for a warranty? if I lived near Dover I would be tempted to go to France for planned repairs.[8D]

This is a source reference. Confirm exact model applicability in the original material.