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Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

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3 captured repliesDiscussion pagination complete · Source accounts, not a confirmed diagnosis

THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHService Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Leading reported evidence

Recommend "board" thoughts

Suggestion or failed attempt

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0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions: 1

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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Dealer recommended a new "board" thoughts?
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Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

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Leading evidence: 'Recommend "board" thoughts' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Recommend "board" thoughts' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

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1 matching discussions · 3 captured posts examined · 0 partial discussions

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Reset msg

Suggestion or failed attempt

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0
Reported fixes: 0
Unsuccessful attempts: 1
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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

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Suggestion
Someone may have a tool to reset the msg.
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Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Set clock

Suggestion or failed attempt

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Reported fixes: 0
Unsuccessful attempts: 1
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Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
When it's reset, it asks for today's date, setting the clock to send the msg in a yr.
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Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Frequently discussed actions (3)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Recommend "board" thoughts

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion · Original poster
Dealer recommended a new "board" thoughts?
Original post Read captured discussion
Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Reset msg

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
Someone may have a tool to reset the msg.
Original post Read captured discussion
Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Set clock

No successful repair reported for this finding.

0
Reported fixes: 0
Unsuccessful attempts: 1
Discussions

Read evidence and context

Discussions that contain suggestions: 1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion
When it's reset, it asks for today's date, setting the clock to send the msg in a yr.
Original post Read captured discussion
Service Now error - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

3 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

986Forum: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

0 acknowledgements have no verified action link; they do not establish a repair result.

Generation: 20261027T025149Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1 / ORIGINAL POSTEROriginal post

2006 Boxster, with 35k. Has a Service now message that the dealer told me they cannot clear. Dealer recommended a new "board" thoughts? Can I just purchase a board myself and install or does firmware need to be loaded on the board?

POST 2Original post

Quotes source post: 650686

I've never heard of that before. Doesn't mean it's not possible, but I'd be very skeptical. If you want to spend some $$$, I would sugges buyingt a tool to clear the Service Now msg rather than 'a board' (whatever that is). I bought an iCarsoft Por II that works on both of my 987.1s to clear that msg. If you buy the Por II and it really is the board that needs replacing, you'll have the tool to clear it the next time it appears. The msg is an annual msg based on time, that's all. When it's reset, it asks for today's date, setting the clock to send the msg in a yr. Where are you located? Someone may have a tool to reset the msg.

POST 3 / ORIGINAL POSTEROriginal post

Husker, Thanks for the information. I'm 45min north of Atlanta. Sounds like a handy tool to have, I'll pick it up. Thanks again Mark

This is a source reference. Confirm exact model applicability in the original material.