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YOUR RESEARCHGTS 4.0 Engine Failure - Page 3 - Boxster/Cayman - PistonHeads UK
Reported or suspected cause
best car he'd ever driven
Reported cause
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
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Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that report identifying a cause
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0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
Leading evidence: 'best car he'd ever driven' (1 discussions report identifying this cause; no attributable repair resolution). Across 1 matching discussions, the most frequently mentioned possible cause is 'best car he'd ever driven' (1 discussions; 1 report identifying it and 0 suggest it). The most frequently discussed action is 'Install into the opc 4' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.
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Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed
When the 4.0 was first released and had the engine 'issue' I was shown the invoice for a new 4.0 that was being fitted into the OPC 4.0 demo.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
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Performed · outcome unconfirmed
I'd be less happy with a block replacement where everything has to be swapped over.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that performed work without a confirmed outcome
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Performed · outcome unconfirmed
It was thought to have been caused by over fuelling, mixture control was more primitive compared to now and the car was used daily, lots of short journeys etc.
Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.
Discussions that suspect a cause
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Suspected cause
As you said, you have a lovely courtesy car for as long as and more than likely a new engine, relax and don’t sweat it.
These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.
best car he'd ever driven
No successful repair reported for this finding.
1
Identified cause
0
Suspected cause
0
Reported fixes
Read evidence and context
Discussions that report identifying a cause
1
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Reported cause
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven.
0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.
0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.
Suspected cause
Note, the funny part is that the internal warranty spend metrics will be done based on those inflated prices, so if you have a big issue it becomes a BIG issue if your department is where the root cause is found to be.
Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.
114 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.
PistonHeads: 1 discussions
0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.
5 acknowledgements have no verified action link; they do not establish a repair result.
Outcome without a verified action link
Go and enjoy your lovely car - appreciate things go wrong sometimes and they fixed it very quickly.
Hi,
Just to let you know …..
My November 22 GTS suffered catastrophic engine failure on Easter Sunday.
I have never had to have any vehicle recovered in forty years of driving, so it was a pretty shocking experience.
I knew straight away that things were bad, not the water pump failure suggested by the recovery guys.
My dealer is pushing for a new engine, rather than stripping and rebuilding.
To add to the fun, I will make my third hour and a half round trip in a week to collect my third courtesy car on Monday ……
It really couldn’t be worse, I’m utterly cheesed off!!
Ken986 said:
Terrible news , do you mind sharing mileage and the circumstances of the failure ?
The car had only covered 6000 miles and had never been tracked - always driven properly, carefully warmed up to normal operating temperature and driven with mechanical sympathy - a brilliant car to drive.
Cruising home at 40mph in a line of cars, I heard a ticking/knocking sound from the front of the engine, so stopped within seconds in a lay-by.
On exiting the car, I noticed a burning smell from the engine. The temperature was its usual 90 degrees though. A yellow exclamation mark was displayed in the instrument cluster.
I knew straight away it was game over - the car was recovered to Porsche and metal fragments have been found in the engine.
I’m currently waiting to hear the exact cause.
Quite a few oil pump failures on Rennlist but these are on earlier build cars.
I'd like to think that Porsche will authorise a new engine given the Tech has found metal parts in the oil. The risk of another failure or damage would be too great for them not to. For interest, a new 4.0 for the 718 is ~£37k.
scrounger73 said:
I'd like to think that Porsche will authorise a new engine given the Tech has found metal parts in the oil.
Irrespective of what bits have gone where if that were my car I would want a new engine.
There is no way a dealer can assemble an engine to the same standard as the factory can and why should any owner of a car still under the original warranty have to settle for that.
Sheepshanks said:
Why are you being messed around with courtesy cars - do they keep upgrading you? If it’s handled by Porsche Assist they’re supposed to be delivered.
The original car was supplied by Porsche UK, but apparently charges are incurred after five days. So the dealer, on realising my car would be off the road for some time, gave me one of their own cars (a 2019 Macan, with a ding at the back, missing dust caps, non-matching plates, an empty screen wash reservoir and ACC that didn’t work) which not too surprisingly developed a fault and had to be checked out by another dealer when I was up in The Wirral. They picked up on a brake servo and vacuum issue, and a problem with a headlight. I had already mentioned the long travel in the pedal and the fright I got when I first tried to stop it! So I will be given a third car tomorrow, presumably another Macan.
My car was in showroom condition (unmarked wheels, no dings or scratches) and I worry about its condition on return to me eventually.
Really fed up, reflecting on the wisdom of making such a large cash purchase ….
Do not let Porsche suggest rebuild (they sometimes do - and did for ours at 7500 miles and 1 year old until we fought hard).
Stand your ground for a complete new engine.
Jazzer said:
The car had only covered 6000 miles and had never been tracked - always driven properly, carefully warmed up to normal operating temperature and driven with mechanical sympathy - a brilliant car to drive.
Cruising home at 40mph in a line of cars, I heard a ticking/knocking sound from the front of the engine, so stopped within seconds in a lay-by.
On exiting the car, I noticed a burning smell from the engine. The temperature was its usual 90 degrees though. A yellow exclamation mark was displayed in the instrument cluster.
I knew straight away it was game over - the car was recovered to Porsche and metal fragments have been found in the engine.
I’m currently waiting to hear the exact cause.
Could be the result of your wife secretly racing male drivers in the occasional traffic light Grand Prix ?
Blown head gasket perhaps ...
c3m said:
Out of interest, where's that figure coming from? And I presume that's a long block?
Can't comment on price but our new engine under warranty from Porsche (997) came complete, including all ancillaries (a/c, alternator, water pump etc etc). Ready to bolt and plug in.
Discombobulate said:
Do not let Porsche suggest rebuild (they sometimes do - and did for ours at 7500 miles and 1 year old until we fought hard).
Stand your ground for a complete new engine.
but but, then its no longer a matching numbers car.
not that such would trouble me much, but it can be for some.
Slippydiff said:
Could be the result of your wife secretly racing male drivers in the occasional traffic light Grand Prix ?
Blown head gasket perhaps ...
That made me laugh!!
She doesn’t drive my car though!
Slightly creepy post - you actually went digging, didn’t you?!
Jazzer said:
Slippydiff said:
Could be the result of your wife secretly racing male drivers in the occasional traffic light Grand Prix ?
Blown head gasket perhaps ...
That made me laugh!!
She doesn’t drive my car though!
Slightly creepy post - you actually went digging, didn’t you?!
Elephantine memory
Remembered the username whilst browsing this morning, but you're not a regular around these parts, then I remembered the "Written off Golf R" thread (too much time spent on PH during Covid)
scrounger73 said:
Quite a few oil pump failures on Rennlist but these are on earlier build cars.
I'd like to think that Porsche will authorise a new engine given the Tech has found metal parts in the oil….
I had one of those. 538 miles and at 15mph. Death rattle from engine and immediate stop. Diagnosis was oil pump seized, simplex chain to pump snapped. Flailing chain got caught in timing chain. Duplex timing chain snapped. Valves hit pistons etc.
OPC was all for rebuilding on site, but after some pressure and the tech also finding shiny bits in the oil throughout the engine, I ended up with a new long engine.
Off road for about 5 weeks IIRC, had various Enterprise Audis as hire cars.
5 days after getting it back, was just a the exit of Santander ferry port after a 24 hour boat journey and it dropped all its water on the floor instantly when the Henn connection in the water pipe behind the FR wheel arch liner came apart after not being refitted correctly by the OPC
https://www.henn.at/en/products/hcwater
… the spring clip was in only one slot and Porsche don’t use the pictured version that has the black locking collar
Edited by MM57 on Monday 8th April 10:01
c3m said:
Out of interest, where's that figure coming from? And I presume that's a long block?
When the 4.0 was first released and had the engine 'issue' I was shown the invoice for a new 4.0 that was being fitted into the OPC 4.0 demo. It was £37k for the crate engine.
GTRene said:
but but, then its no longer a matching numbers car.
not that such would trouble me much, but it can be for some.
Matters not a jot on a cooking 997. Or won’t anytime soon.
Plus engine change for factory replacement is recorded and in V5. Car no longer ours but we still have a 997, albeit with a Hartech 4.1.
Most 991 GT3 owners look for non matching numbers
scrounger73 said:
c3m said:
Out of interest, where's that figure coming from? And I presume that's a long block?
When the 4.0 was first released and had the engine 'issue' I was shown the invoice for a new 4.0 that was being fitted into the OPC 4.0 demo. It was £37k for the crate engine.
That's the retail price. The engine, excluding the after-treatment, will be likely around £4k to Porsche to make. I used to work for an OEM that would do a minimum 5x mark-up on service parts - I know that Porsche have some of the highest margins in the industry so ~10x isn't all that suprising.
Note, the funny part is that the internal warranty spend metrics will be done based on those inflated prices, so if you have a big issue it becomes a BIG issue if your department is where the root cause is found to be. Quite silly - it's wooden dollars.
I guess any new model will have teething problems . As long as Porsche puts it right it's all good but of course inconvenient especially if the OPC isn't handling things well.
This will never be a bore score style issue that they had with 996 and gen 1 997 cars I'm sure.
Lots of lessons learnt there.
Enjoy your 4.0's . Very lovely cars
"This will never be a bore score style issue that they had with 996 and gen 1 997 cars I'm sure".
In June 1997 my 1985 Carrera went for a top end rebuild at 112,000 miles.
It came back with new cylinder barrels and pistons due to....bore scoring.
It was thought to have been caused by over fuelling, mixture control was more primitive compared to now and the car was used daily, lots of short journeys etc. But it can happen.
Johnrosk said:
I doubt Porsche will be putting it right once the warranty period has expired. It appears engine mounts and oil pumps probably need a recall.
Agreed, look at the glut of 991.2 Turbo failures
GroundEffect said:
The engine, excluding the after-treatment, will be likely around £4k to Porsche
Does anyone know how much a short block costs? Would Porsche even sell one?
And how much would it cost to just repair a 4.0 in case oil pump went bang?
I'll
definitely
be extending the warranty......
Lordy...
Just had a thought, surely this motor has been widely used in the 718 Spyder and 718 GT4? I thought the only difference to the engine was in software between the Spyder, GT4 and GTS to keep those as halo models?
I wonder how many GT4's \ Spyder's were produced over the last 4 years?
@OP Fingers crossed you get a new engine approved.
T1b
Edited by T1berious on Tuesday 9th April 10:25
scrounger73 said:
c3m said:
Out of interest, where's that figure coming from? And I presume that's a long block?
When the 4.0 was first released and had the engine 'issue' I was shown the invoice for a new 4.0 that was being fitted into the OPC 4.0 demo. It was £37k for the crate engine.
Interesting that the OPC didn't want to rebuild their own engine ...
Specs may change, but the 718 Clubsport continued to use the 981 engine with tuning option (I forget the option code).
((X51 ... helped out lower down
)
Edited by ChrisW. on Tuesday 9th April 11:00
Evening.
The servicing dealer have organised a lovely courtesy car for as long as is necessary and are pushing for a new engine for sure.
So no problems there at all.
I’m confident that Porsche will rectify matters, but it really is an awful experience to go through, my ultimate nightmare!
It certainly takes the shine off a new car. Many of my cars are elderly classics and it takes me time driving the cars to trust them not to let me down. You don't expect this with a new one and it will take you time even once the new engine is fitted ... as above !
You are certainly owed some good luck
Youforreal. said:
Jazzer said:
Evening.
The servicing dealer have organised a lovely courtesy car for as long as is necessary and are pushing for a new engine for sure.
So no problems there at all.
I’m confident that Porsche will rectify matters, but it really is an awful experience to go through, my ultimate nightmare!
Nice that your getting a new engine and yes, a bit car for a new car but hate to tell you, if this is your worst nightmare in life you have a s
te show ahead of you.
IME 'pushing for' certainly doesn't = guaranteed new engine
Jazzer said:
Evening.
The servicing dealer have organised a lovely courtesy car for as long as is necessary and are pushing for a new engine for sure.
So no problems there at all.
I’m confident that Porsche will rectify matters, but it really is an awful experience to go through, my ultimate nightmare!
Nice that your getting a new engine and yes, a bit carp for a new car but hate to tell you, if this is your worst nightmare in life you have a s
te show ahead of you.
As you said, you have a lovely courtesy car for as long as and more than likely a new engine, relax and don’t sweat it.
Edited by Youforreal. on Tuesday 9th April 23:00
jules_s said:
Youforreal. said:
Jazzer said:
Evening.
The servicing dealer have organised a lovely courtesy car for as long as is necessary and are pushing for a new engine for sure.
So no problems there at all.
I’m confident that Porsche will rectify matters, but it really is an awful experience to go through, my ultimate nightmare!
Nice that your getting a new engine and yes, a bit car for a new car but hate to tell you, if this is your worst nightmare in life you have a s
te show ahead of you.
IME 'pushing for' certainly doesn't = guaranteed new engine
Not really what I was driving at but anyway.
Jazzer said:
Evening.
The servicing dealer have organised a lovely courtesy car for as long as is necessary and are pushing for a new engine for sure.
So no problems there at all.
I’m confident that Porsche will rectify matters, but it really is an awful experience to go through, my ultimate nightmare!
If there was swarf in the oil then it will be through the engine . It’s unlikely a short motor would be fitted.
It would be worth asking that very question if for some reason the dealer is being told by Porsche GB to fit a short engine .
Every time we've had a courtesy Macan during a warranty repair it's been delivered to home by the OPC an hour away with a full tank of fuel and instructions NOT to refill it.
That's five free tanks of petrol so far.
Teething troubles...
The entire oil system should be replaced along with the engine/engine rebuild.
Getting swarf out of oil coolers is difficult and not something I’d trust the OPC to do properly. You wouldn’t really want the old debris running around that new engine!
Morning.
Thanks for all the support and kind comments.
Porsche have authorised a complete engine replacement, so I’ll sit back and be patient for now.
It will be like getting a new car when I get it back - do you think I should run it in?!!
😂
Give it a couple of hundred miles and then show it who's boss.
I've done that to several new cars and always enjoyed negligable oil consumption and great reliability.
Discombobulate said:
GTRene said:
but but, then its no longer a matching numbers car.
not that such would trouble me much, but it can be for some.
Matters not a jot on a cooking 997. Or won’t anytime soon.
Plus engine change for factory replacement is recorded and in V5. Car no longer ours but we still have a 997, albeit with a Hartech 4.1.
Most 991 GT3 owners look for non matching numbers
I wouldn't want a car that had had an engine change. Not because its not a matching numbers car but because the techs that will be fitting it will having nothing on their mind other than getting the job done as quickly as possible. Guaranteed to be nuts, bolts and clips missing or broken. Particularly anything out of sight or hard to reach. Electrical connectors that no longer snap shut but are just pushed back on and hope for the best.
I wouldn't even bid on a car like that.
andygo said:
Give it a couple of hundred miles and then show it who's boss.
I've done that to several new cars and always enjoyed negligable oil consumption and great reliability.
Yep. Or 5 mins to warm the oil up and then give it the beans.
As previously mentioned it would be worth discussing with the OPC how they will cleanse any residual swarf from the oil cooling system ...
As for running in, why wouldn't you follow Porsche's own instructions on this ?
ChocolateFrog said:
I wouldn't want a car that had had an engine change. Not because its not a matching numbers car but because the techs that will be fitting it will having nothing on their mind other than getting the job done as quickly as possible. Guaranteed to be nuts, bolts and clips missing or broken. Particularly anything out of sight or hard to reach. Electrical connectors that no longer snap shut but are just pushed back on and hope for the best.
I wouldn't even bid on a car like that.
Fair enough.
Not the same ball park but my 987 S had a new short block from Porsche due to 'excessive smoke' (so bore scoring). The short block was £5.5k and the total invoice was about £10k. They put the old heads back on but new timing chain, head bolts, gaskets, water pump and clutch. Everything you'd expect really.
I spoke to a friend who is a Porsche tech officer 10 years and now does their QC. He said they only use appropriately trained staff for such jobs and change literally every wear or perishable part - o-rings, seals, bolts if specced. He reckoned there should be no issues.
And I don't think your assertion about 'plugs not fitting back' really holds true with a 2018 car. I've pissed about in engine bays 2 decades old and those connectors are incredibly resilient and well engineered. Never had an issue even with mt ham fists.
That was in 2018 at 48k miles, car is on 68k now so it's a 20k mile engine.
Oddly, the Porsche supplied short block has no engine number.... So it can be a matching numbers car if I want it to be.
My take was very much that I was getting a much newer short block, with much lower chance of scoring and no chance of skimped services, with an otherwise perfect car. It had run 15k since then and has done another 5k after and is sweet as a peach and doesn't use a drop of oil even on track.
Running a swapped MR2 really got me over my fear of major engine work. I put 3 engines through that car and thrashed them mercilessly and it was faultlessly reliable. (Except the 100k engine we spun a bearing on track but eh, that wasn't the car or the swaps fault).
Edited by WeirdNeville on Wednesday 10th April 17:52
ChocolateFrog said:
I wouldn't want a car that had had an engine change. Not because its not a matching numbers car but because the techs that will be fitting it will having nothing on their mind other than getting the job done as quickly as possible. Guaranteed to be nuts, bolts and clips missing or broken. Particularly anything out of sight or hard to reach. Electrical connectors that no longer snap shut but are just pushed back on and hope for the best.
I wouldn't even bid on a car like that.
If the engine has gone bang having a complete engine swap is obviously the best way out for the OP.
As for your description of the standard of workmanship at OPCs that is complete rubbish, you may well be rubbish at what you do in your day job but you cannot assume the techs at OPCs are the same.
They won't be putting the bloke who dries off the cars on the forecourt to do it, they have highly trained experienced techs they put on these kinds of jobs.
Once the job is done the OP will have an as new car anyone would be delighted to own.
ChocolateFrog said:
I wouldn't want a car that had had an engine change. Not because its not a matching numbers car but because the techs that will be fitting it will having nothing on their mind other than getting the job done as quickly as possible. Guaranteed to be nuts, bolts and clips missing or broken. Particularly anything out of sight or hard to reach. Electrical connectors that no longer snap shut but are just pushed back on and hope for the best.
I wouldn't even bid on a car like that.
It's really not that hard with a complete engine. Reinstall is circa three hours with a mechanic who knows what he is doing. I'd be less happy with a block replacement where everything has to be swapped over.
ChocolateFrog said:
I wouldn't want a car that had had an engine change. Not because its not a matching numbers car but because the techs that will be fitting it will having nothing on their mind other than getting the job done as quickly as possible. Guaranteed to be nuts, bolts and clips missing or broken. Particularly anything out of sight or hard to reach. Electrical connectors that no longer snap shut but are just pushed back on and hope for the best.
I wouldn't even bid on a car like that.
How odd then that vast numbers of pre May 2014 991.1 GT3s and early run 718 GT4s with new engines fitted at OPCs as expected had no issues whatsoever.
ChocolateFrog said:
Yep. Or 5 mins to warm the oil up and then give it the beans.
I prefer to warm my cars up, you can be the boss without being a t
t!
GT3Manthey said:
andygo said:
I prefer to warm my cars up, you can be the boss without being a t
t!
Me too, im old school.
Let it get to 80 on the dial then go for it.
I must be even older school then.
The way I see it if Porsche make such an effort to regulate the engine temp to 90c they must be doing that for a reason.
If it is good enough for them, then it is good enough for me, waiting a few minutes to get up to 90c isn’t going to matter to me.
Well, the day has come when I get my car back, with a new engine fitted.
The OPC has really worked hard to get everything done right, and Porsche have not been slow to offer compensation.
I will see how the car is later today, beginning the running-in process for the new engine.
Feeling anxious right now!!!!
Jazzer said:
Well, the day has come when I get my car back, with a new engine fitted.
The OPC has really worked hard to get everything done right, and Porsche have not been slow to offer compensation.
I will see how the car is later today, beginning the running-in process for the new engine.
Feeling anxious right now!!!!
Good news and good luck with it all .
What did they do by way of compensation?
Evening!
The car was presented like a new car this afternoon, the OPC exceeded my expectations and made my day.
The work done was listed in the documentation - the bill without warranty would have been eye-watering.
Porsche GB gave me decent financial compensation, in addition of course to a completely new engine.
It really felt like getting a new car, made even better by the (very) sedate drive home in lovely sunshine.
I will run-in the engine carefully, gradually stretching it over a couple of thousand miles.
Any suggestions about run-in procedures?
OP bought a run of the mill (albeit a very nice) production car sold by a mainstream manufacturer who market themselves as a premium option. Reliability and good customer service should be a given.
Forester1965 said:
OP bought a run of the mill (albeit a very nice) production car sold by a mainstream manufacturer who market themselves as a premium option. Reliability and good customer service should be a given.
Why should reliability and customer services be any better for this run of the mill car from this mainstream manufacturer than any other?
Youforreal. said:
Why should reliability and customer services be any better for this run of the mill car from this mainstream manufacturer than any other?
Perhaps because we pay through the nose for the product and its maintenance, with carefully inbuilt high expectations by the manufacturer?
Still, you've now convinced me to get a Fiesta!!
As various people have said, it's not the mistakes that have been made but the response to them that counts. When a dealer is charging the hourly rates they do, and making the margin they do on used vehicles, then I believe the customer service should be immaculate and go above and beyond to smooth over the issue.
An OPC lied to me at the point of purchase, which I only found out after I bought the car but they responded well to my reasoned complaint and we came to an amicable solution - as it should be
Jazzer said:
Youforreal. said:
Why should reliability and customer services be any better for this run of the mill car from this mainstream manufacturer than any other?
Perhaps because we pay through the nose for the product and its maintenance, with carefully inbuilt high expectations by the manufacturer?
Still, you've now convinced me to get a Fiesta!!
You obviously haven't heard about the Ford Ecoboost wet belt engines have you.
Jazzer said:
981Boxess said:
Not really.
The facts are you bought a newish car and unfortunately the engine let go.
Porsche stepped up and replaced the engine with a brand new one, quite quickly I would say.
During the swap the car ended up with an air lock, unfortunate, but they sorted it and it is presumably now done (?).
At some point in the proceedings you have tried to find ways out of owning it and the communications have been rubbish.
Should it have happened, no.
Have you been inconvenienced, yes, quite a bit (do you think they wanted any of this?).
Could Porsche have done better, loans cars etc, probably yes.
Will you be compensated, yes, within reason.
Is life perfect, no.
Time to move on, with or without a Porsche, the choice is yours.
Did you read my last post?
I was referring to that.
Yes I did, I assumed when you said the whole thing stinks I assumed you were talking about the whole thing, my bad.
Jazzer said:
This is really most curious - no such issues existed last July when I bought the car, like a village idiot, for cash.
Does it change anything if you’re buying for cash or on credit?
Jazzer said:
ldn_mx5 said:
Does it change anything if you’re buying for cash or on credit?
Yes - cash is considerably cheaper!
Yes of course. It was your reference to “village idiot” which made it sound as if your situation was made worse by buying for cash.
FWIW I have once bought a brand new 718 GTS 4.0 for cash, drove 8000 miles in it ( of those maybe 2000-2500 hard driving on track), and sold it having had no issues during the entire 2yr ownership.
Sounds like you were quite unlucky - I’m sorry to hear your story.
What’s definitely true is that OPC is terrible with loan cars (lack of those / last minute cancellations of previously promised loaner), not returning phone calls, etc. I only deal with them when servicing but can absolutely imagine it being a real nightmare should a serious issue develop.
Edited by ldn_mx5 on Thursday 16th May 18:40
ldn_mx5 said:
Jazzer said:
ldn_mx5 said:
Does it change anything if you’re buying for cash or on credit?
Yes - cash is considerably cheaper!
Yes of course. It was your reference to “village idiot” which made it sound as if your situation was made worse by buying for cash.
FWIW I have once bought a brand new 718 GTS 4.0 for cash, drove 8000 miles in it ( of those maybe 2000-2500 hard driving on track), and sold it having had no issues during the entire 2yr ownership.
Sounds like you were quite unlucky - I’m sorry to hear your story.
What’s definitely true is that OPC is terrible with loan cars (lack of those / last minute cancellations of previously promised loaner), not returning phone calls, etc. I only deal with them when servicing but can absolutely imagine it being a real nightmare should a serious issue develop.
Edited by ldn_mx5 on Thursday 16th May 18:40
Victims of their own success re loan cars. Lots of cars im for servicing plus warranty work. There’s not going to be one for everyone… in Jazzers case they should be bending over backwards to have him in a car.
Sometimes I get a car, sometimes I don’t… when I don’t get one I’m happy enough for them to pick it up, I have another car to keep me rolling.
Jazzer said:
Perhaps because we pay through the nose for the product and its maintenance, with carefully inbuilt high expectations by the manufacturer?
Still, you've now convinced me to get a Fiesta!!
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven. He was deadly serious!? I took a pic...
Couple more gratuitous pics from the day...
I do not think you’re an idiot for being a cash buyer (I do this myself and have bought many cars this way). I would definitely insist on a new engine in those circumstances. Very bad luck here.
RDMcG said:
I do not think you’re an idiot for being a cash buyer (I do this myself and have bought many cars this way). I would definitely insist on a new engine in those circumstances. Very bad luck here.
Another new engine for an airlock, am I missing something here?
Thank you for the replies and support, I really appreciate it.
I’m now 400 miles in on the new engine, driving it with varying revs, pushing slightly higher each time - it feels strong and right.
The GTS is a peach of a sports car, just perfect for the road.
Jazzer said:
Thank you for the replies and support, I really appreciate it.
I’m now 400 miles in on the new engine, driving it with varying revs, pushing slightly higher each time - it feels strong and right.
The GTS is a peach of a sports car, just perfect for the road.
Out of interest, what goodwill payment have PGB made you?
We've had two lots of £300 for a couple of minor issues in six months with our used Macan under extended warranty.
I didn't ask for anything, just reported the problem to PGB in case the OPC baulked (which they did, then capitulated when the DP took ownership).
The last time, the chap at PGB said how pleasant I'd been on the phone rather than the usual ranting and raving he gets. Maybe he was rewarding me for that?
£500 for the engine failure, but I would hope they’d see fit to double it with my experiences after that - they failed, for instance, to deliver a replacement car on both the Sunday and Monday of the last bank holiday weekend - I wasted my entire Monday waiting, pretty awful!
Coming off the back of a mega engine issue that's taken a long long time to sort - all at my expense - the fact they're giving you money is amazing.
I have 2 strong avenues for compensation- I won't be taking either of them - because I got to enjoy this -
Go and enjoy your lovely car - appreciate things go wrong sometimes and they fixed it very quickly.
DJMC said:
Jazzer said:
Perhaps because we pay through the nose for the product and its maintenance, with carefully inbuilt high expectations by the manufacturer?
Still, you've now convinced me to get a Fiesta!!
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven. He was deadly serious!? I took a pic...
Coincidentally these Ford's have a bit of a reputation for their Ecoboost (or is it Ecoboom?) engines blowing up
SV_WDC said:
DJMC said:
Jazzer said:
Perhaps because we pay through the nose for the product and its maintenance, with carefully inbuilt high expectations by the manufacturer?
Still, you've now convinced me to get a Fiesta!!
In 2016 when I was invited by CAR magazine to Rockingham Raceway for a photo shoot heralding the then new 718 a CAR journalist arrived in a Fiesta ST press car and was spouting forth that it was the best car he'd ever driven. He was deadly serious!? I took a pic...
Coincidentally these Ford's have a bit of a reputation for their Ecoboost (or is it Ecoboom?) engines blowing up
I wonder does £500 come with every new engine they fit?
As I recall it was only early eco boost engines that had a problem otherwise it’s a pretty solid engine, the engine is even used in a racing series. Correct me if I am wrong!
The 3 cylinder ethos even adopted by Toyota in the GR Yaris
GT4P said:
As I recall it was only early eco boost engines that had a problem otherwise it’s a pretty solid engine, the engine is even used in a racing series. Correct me if I am wrong!
The 3 cylinder ethos even adopted by Toyota in the GR Yaris
Wet belt engines are a daft idea, as the Ecoboost has proved, the overheating issues have been largely resolved on later engines.
The 3 cylinder engine is used to reduce emissions and to stop you needing to look at the rev counter to know it is idling.
Jazzer said:
Thank you for the replies and support, I really appreciate it.
I’m now 400 miles in on the new engine, driving it with varying revs, pushing slightly higher each time - it feels strong and right.
The GTS is a peach of a sports car, just perfect for the road.
Funny how driving them makes everything seem a little bit better!
Mine had a squeaky driver's seat that got better if I raised it a bit. But I didn't want it raised. Took a little while to schedule diagnosis, and then cure, but we got there. The car puts a massive grin on my face when I drive it. My issues seem quite 1st World compared to yours, and I have a really accomodating OPC.
Sincerely hoping it all goes in your favour from here on in. Why wouldn't it? Just a superb car to drive!
Liam
Well folks, I think I’m going to get through this bank holiday without having my car recovered- third time lucky!!
The new engine is bedding in nicely, with over 600 miles now on it - it feels strong and right
It’s been lovely driving the car again, it’s a stunning road car - perfect size too, compared to the excellent, but rather large, 992 that I drove.
Jazzer said:
Well folks, I think I’m going to get through this bank holiday without having my car recovered- third time lucky!!
The new engine is bedding in nicely, with over 600 miles now on it - it feels strong and right
It’s been lovely driving the car again, it’s a stunning road car - perfect size too, compared to the excellent, but rather large, 992 that I drove.
Not the best start to the ownership of a new car. Unfortunately mistakes and problems can happen at the outset. Glad you can finally begin to properly enjoy your car.
Youforreal. said:
Are you keeping it now? What if it happens again?
Let's hope not ... to avoid forcing more unpleasant scenarios ?
If you ?? then I'll ??? ... feels like wasted energy.
Boleros said:
Youforreal. said:
What if it happens again?
Seriously?
Impossible?
That not how the thread started and there’s a supposed issue with them?
Edited by Youforreal. on Monday 27th May 14:57
Wasted energy ... since there appear to have been very few 718 4.0 engine failures time holds the answer ... all will be revealed.
"Porsche has issued a stop-sale on 718 Spyder, Boxster and Cayman models equipped with its adored 4.0-liter flat-6 due to a defective batch of engine connecting rods. Porsche says the defective rods may crack and loosen, which can lead to engine failure and other subsequent calamities."
This was from three years ago and Porsche fessed up.
Edited by ChrisW. on Monday 27th May 15:06
I believe my car suffered a conrod failure, and I trust that Porsche have fixed it with the new engine.
So I will indeed keep the car, enjoying road trips, along with great weekly drives in the Essex countryside-some of the roads heading to Finchingfield are fabulous for this car.
Jazzer said:
I believe my car suffered a conrod failure, and I trust that Porsche have fixed it with the new engine.
So I will indeed keep the car, enjoying road trips, along with great weekly drives in the Essex countryside-some of the roads heading to Finchingfield are fabulous for this car.
Eurohoons - it's what these cars were made to do
Jazzer said:
I believe my car suffered a conrod failure, and I trust that Porsche have fixed it with the new engine.
So I will indeed keep the car, enjoying road trips, along with great weekly drives in the Essex countryside-some of the roads heading to Finchingfield are fabulous for this car.
I’m over in Colchester… I’ll have to get myself over that way to check out the roads.
Jazzer said:
I believe my car suffered a conrod failure, and I trust that Porsche have fixed it with the new engine.
So I will indeed keep the car, enjoying road trips, along with great weekly drives in the Essex countryside-some of the roads heading to Finchingfield are fabulous for this car.
Some good roads out that way for sure.
I do a run through Tendering out to Suffolk in my car early mornings with the roof down. I drive out towards east Bergholt, through Raydon and into Hadleigh then back via the outskirts of Colchester
GT3Manthey said:
Some good roads out that way for sure.
I do a run through Tendering out to Suffolk in my car early mornings with the roof down. I drive out towards east Bergholt, through Raydon and into Hadleigh then back via the outskirts of Colchester
That sounds like a good drive, I’ll give it a try this weekend!
Quick update ……
I’ve now done a thousand miles in the new engine and all is fine.
The engine feels strong and smooth and, if I’m not mistaken, is louder than the previous one, with more poke too.
Looking forward to a Scottish road trip in July!
Jazzer said:
Quick update ……
I’ve now done a thousand miles in the new engine and all is fine.
The engine feels strong and smooth and, if I’m not mistaken, is louder than the previous one, with more poke too.
Looking forward to a Scottish road trip in July!
I love it when a plan comes together.
Jazzer said:
Quick update ……
I’ve now done a thousand miles in the new engine and all is fine.
The engine feels strong and smooth and, if I’m not mistaken, is louder than the previous one, with more poke too.
Looking forward to a Scottish road trip in July!
Nice one glad it's all worked out . Hopefully you can now get on with enjoying the car
Jazzer said:
Quick update ……
I’ve now done a thousand miles in the new engine and all is fine.
The engine feels strong and smooth and, if I’m not mistaken, is louder than the previous one, with more poke too.
Looking forward to a Scottish road trip in July!
Great news, pleased all is well
This is a source reference. Confirm exact model applicability in the original material.