Please Help! Problem with my new 996 Turbo

Hi All, Ive just joined this forum for help from you guys! I picked up my 2004 04 plate 996 turbo 3 days ago, its was ok at first but now on the computer screen it says "triptronic emergency run" and the car is stuck in 4th gear when i put it into drive???? also 4th gear and d is flashing on the dash. please help as im worried

call whoever you bought it from and seek their advice before you do anything else - and check your warranty.....

thanks for your reply, im going to the garage tommorow to show them but i was trying to find out if anyone knows about this fault and if its anything major or not?????

should be covered under the OPC warranty, fingers crossed and keep us posted, regards

heard about this a few years ago....after reading the info below park the car and make sure you have all radio/sat nav codes(not sure if they are present on the 996T). Disconnect the battery and leave it for 15/20 min. The ECU should clear it's memory. Re-connect the battery, switch on the ignition for 10-15 secs then start the car normally. Carefully slip the car into drive and move off at normal speed(if possible). Very aggressive shifting(usually downshifts) can cause the tip to go into emergency run mode.....especially if it get's "stuck" between gears. If fault is still present after you clear the ECU - book it in for an OBD download. There is also a "limp-home" description/course of action at the bottom of this note if you are really in the sh*t Good luck. The Porsche Tiptronic is a five-speed transmission with an "Automatic" and "Manual" selection mode. In automatic selection mode (selector lever position D), gear-changing is automatic. You can change temporarily from automatic to manual mode using the toggle switches on the steering wheel. In manual selection mode (selector lever position M), you change gear using the toggle switches on the steering wheel. You can change between selector lever position D and M as you wish while driving. Note Take care not to operate the toggle switches on the steering wheel inadvertently in either automatic or manual mode, thereby triggering un-desired gear changes. Locking button To prevent unintended gear shifts, the locking button in the selector lever (arrow) must be pressed to change to position R or P. Keylock position This position allows the ignition key to be removed only after the gearshift selector lever button is depressed and moved to position "P". This ensures that the driver engages the parking lock before leaving the vehicle and turns the ignition key to position "0", then the ignition key can be removed from the ignition switch. Shiftlock (selector lever lock) The shiftlock system is another feature to prevent inadvertent movement of the vehicle. Ignition switch position 0 The selector lever (locking button) is locked. Ignition switch position 1 With the vehicle stationary, the selector lever cannot be moved from the P or N positions, unless the brake pedal is depressed. Starting the engine The engine can be started only in selector lever position P or N. Driving off 1 Select the desired drive position (D, M or R) for driving off only when the engine is idling and while depressing the brake pedal. 2 Since the car creeps when in gear, do not release the brake until you want to drive off. 3 After selecting a gear, do not accelerate until you can feel that the gear has been selected. Indicator for selector lever position and engaged gear When the engine is running, the selector lever position and engaged gear are indicated. If the selector lever is between two positions: 1 The selector lever position in the instrument cluster flashes, and 2 the warning "selector lever not engaged" appears on the display of the on-board computer. Engage the selector lever correctly. If there is a fault in the transmission: 1 4th gear flashes on the display. 2 The warning "Tiptronic emergency run" appears in the on-board computer. Also refer to "Emergency program". To remedy the fault, please consult an authorized Porsche dealer immediately. Selector Lever Positions P - Parking lock In selector lever position P, the driven wheels are mechanically locked. 1 Select only when car has been stopped. 2 Engage parking lock after applying the handbrake and release it before releasing the handbrake. The ignition key can be withdrawn only in selector lever position P. R - Reverse Select only when car has been stopped and the brake is applied. N - Neutral Selector lever position N must be selected for towing or in car washes, for example. 1 Select the desired position for moving off (D, M or R) only when the engine is idling and while depressing the brake pedal. 2 Select position N while driving only if the car is threatening to skid in slippery conditions. Otherwise N should not be selected while driving. D - Automatic selection mode Select position D for "normal" driving. The gears are shifted automatically according to the accelerator position and speed. Depending on the way the vehicle is driven and on the resistance (e.g. uphill), the gear-changing points are shifted towards higher or lower engine-speed ranges. The accelerator position, driving speed, engine speed, longitudinal and lateral acceleration and the road profile all have an influence on the gear-changing characteristic. Unwanted upward shifts, e.g. before bends, are prevented by swiftly releasing the accelerator pedal. Depending on lateral acceleration, upward shifts on bends are not made until the engine-speed limit is reached. Under braking, and depending on the amount of deceleration, the Tiptronic shifts down earlier. For subsequent cornering, the right gear is engaged when pressure is applied to the brakes before the bend. The bend is taken in the right gear, and when you accelerate out of the bend you do not have to shift down. Driving off In 2nd gear, the vehicle drives off with the throttle only slightly open. Drive off in 1st gear with the throttle open wider or when the engine is cold. Shifting gear on the steering wheel With the toggle switches on the steering wheel, you can change temporarily from automatic selection mode D to manual mode M. Advantages: 1 Shifting down before bends and on entering built-up areas. 2 Shifting down on downward slopes (engine braking) 3 Shifting down for brief spurts of acceleration 4 Selecting 1st gear for moving off The manual selection mode remains engaged: 5 for cornering (depending on the lateral acceleration) and overrunning, 6 when the vehicle is stationary (e.g. at a junction).The system leaves manual selection mode: 7 automatically after approx. 8 seconds (unless cornering or overrunning), 8 if you depress the accelerator to kickdown, 9 after moving off. Temporary change-down Conditions: Speed is higher than approx. 33 mph (54 km/h). 1 Depress accelerator quickly. The Tiptronic changes temporarily to the sportiest gear-changing map, i.e. to the highest possible gear-changing points. Correspondingly, the transmission shifts down immediately by one or two gears. Ending the function: 2 Release the accelerator markedly (by approx. 25%). Kickdown The kickdown function is active in selector lever position D, even if you temporarily change to manual mode M using the toggle switches on the steering wheel. 1 For optimum acceleration, e.g. when overtaking, depress the accelerator pedal beyond the full-throttle point (kickdown). The transmission shifts down depending on the speed of travel and engine speed. Upward shifts occur at the highest possible engine speeds. These gear-changing speeds remain active until the accelerator is released to approx. 80% of the wide open throttle position. M - Manual Selection Mode The currently selected gear is retained if you change from D to M. If you shift from M to D, the gear-changing map suitable for your current driving style is selected and the appropriate gear is selected. >$@ The kickdown function is not active in manual selection mode "M". Therefore shift down manually when accelerating (e.g. to overtake). >$@ Two toggle switches in the upper steering-wheel spokes let you comfortably and reliably select the five forward gears. Shifting up Press upper part (+) of a toggle switch. Shifting down Press lower part (-) of a toggle switch. Depending on driving speed and engine speed, you can shift up or down at any time. Gear changes which would exceed the upper or lower engine-speed limit are not executed by the controller. You can shift down two gears at once by quickly pressing the toggle switches twice. If the engine-speed limit is reached, an automatic upward shift is performed or, just before idling speed is reached, a downward shift is performed. Select an appropriately low gear on upward and downward slopes. This will ensure optimum use of engine power and engine braking. If manual mode fails, the control electronics switch to automatic mode. In this event, the instrument cluster will display selector lever position D. To remedy the fault, please consult an authorized Porsche dealer. Slip monitoring When the speeds of rotation of the front and rear axles differ by more than the maximum permissible value, integrated slip monitoring shifts up to the next gear. This increases driving stability on a slippery surface. Note Slip monitoring is also deactivated when Porsche Stability Management (PSM) is switched off. Stopping 1 For a brief stop, e.g. at a traffic light, leave the selector lever in drive position and hold the vehicle with the brake pedal. 2 For a longer stop with the engine running, select position N (neutral). 3 Do not hold the car on a slope using the accelerator. Use the brake pedal or the handbrake instead. 4 Before leaving the vehicle, always apply the handbrake and move the selector lever to position P. Parking 1 Go easy on the accelerator. 2 When parking or manoeuvering in a small space, control the speed by careful use of the footbrake. Driving in winter In wintery road conditions it is advisable to take steep inclines in manual mode. This prevents the occurrence of gear changes that could cause wheelspin. Tow-starting, towing Refer to the chapter "Towing". Emergency program A transmission fault is indicated by the following symptoms: 1 4th gear flashes on the display of the instrument cluster. 2 The warning "Tiptronic emergency run" appears in the on-board computer. 3 The transmission no longer shifts. >$@ Reverse gear lock monitoring is disabled in the emergency running program. Damage to the vehicle may result as well as loss of control, if the vehicle is moving forward fast enough to cause rear wheel lockup. Do not shift into R while the vehicle is moving forward. >$@ Proceed as follows in the event of a transmission fault: 1. Stop in a safe place. 2. Move selector lever to position P, switch the ignition off and wait for 10 seconds. 3. Start the engine. 2nd gear in selector position D and reverse gear R are now available and will allow you to reach the nearest authorized Porsche dealer. 4. To remedy the fault, please consult an authorized Porsche dealer immediately.

If you bought it from aan indie, try talking nicely to them before coming on strong. If it was a private sale, go in all guns blazing - as a purchaser, you do have rights.

thanks mate! the garage says its some kind of faulty sensor??? I just wanted to see if it could be that or maybe something more serious (I hope not) :?

"thanks mate! the garage says its some kind of faulty sensor??? " Hmmm - what garage are you talking about and who did the "remote diag?

The owner of the garage told me it might be some sort of a sensor fault??? I prefer not to say the garage name now but will do if i dont get any joy from them! Im going to drop it off there in the morning and hope its sorted quickly

Hi all, just dropped it off at the garage and they told me it shouldnt happen to a turbo??? they going to send it to a approved garage.... still wouldnt mind finding out if any of you guys have had a similar problem and how it was sorted out

Can I congratulate Wizard993 :worship: on a great and detailed answer. That is true help :thumbs: Big Bob :bye:

yeh got to say that was very helpfull! :thumb: Update: dropped it off at 2 pm today, the guy called me later and said the garage are ordering a part from germany :roll: Im driving a bmw mini for bit i think :evil:

when you say an "approved" garage, do you mean an Official Porsche Centre? does your car have an OPC warranty? If your car is less than 8 years old, then I'd say this essential for this car, even though the engine is a lot stronger than the standard 996 engine.

Sorry im not sure what you mean by OPC warranty I think its a porsche specialist garage and not the main dealers where my car has been sent.... Im just hoping the gear box is ok???? the car has only done 50k miles so being a porsche I would imagine it to be ok

Ive been told by the garage that the problem is with the gear box! they say some "cogs" in the gear box are damaged! Now im waiting to get it back!