Hey all, just wanted to see others thoughts on the Durametric. I stepped up and bought the user model (3 vins) for use on my 06
Boxster
. Sadly though, everytime i run the short test, or attempt to clear all faults, the software hangs up at the Instrument Cluster (7 x 9).
I sent the log to Durametric and was told the engineers should get back to me in a few days. Yeah, right. Been two weeks and i keep getting excuses.
Anybody else run into this problem, either with using the tool, or with their tech support?
At this point, i feel like the product is an expensive pile of excrement.
I look forward to others input. Thanks
Your experience with their support is unfortunately not uncommon, but at least they try to provide some support. Many of the Chinese competitors don't even try. I imagine if you paid the $15,000/annually to rent a
PIWIS
it comes with some level of support.
I have the Enthusiast Version, bought several years ago, and have not had an issue. I usually hook it up once a year on my 07
Cayman
just to check things out, and am about due. What version of Durametric SW are you running and what OS? I'm running 6.5.5.12 on a Win10 laptop.
I'm having the same hang up at the Instrument Cluster (7X9) running Win7 Pro. I am running the latest version of the Durametrics software. I guess I'll reload it on a Win10 machine and see.....
I have the PRO model Durametric and it seems to always hang up at the A/C when I click on "clear all faults". I just clear the systems individually and don't worry about it. I think there's a fault with a heater damper door or something. Maybe if the fault won't clear, that causes the hang up?
I have seen similar issues in the same area that crashes the app. Seems ok after disconnecting and restarting the app. Not the most stable software unfortunately. Only have used it to check over-revs and reset service light but always have some sort of control unit code that eventually comes back. Torque app always says no codes. Letting the battery go flat also seems to create some chaos