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Planet-9

Rear Hatch Problem

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Original source
13 captured repliesPartial discussion capture · Source accounts, not a confirmed diagnosis
THIS DISCUSSION / SOURCE-DERIVED OVERVIEW

Discussion summary

YOUR RESEARCHRear Hatch Problem

Leading reported evidence

Install may experience rattle against the aluminum strip

Performed · outcome unconfirmed

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

As we've noticed in the past, the PASM cars don't have the "clunk" but any car with the black fabric skirt installed may experience rattle against the aluminum strip.

Rear Hatch Problem
Read full discussion summary

Leading evidence: 'Install may experience rattle against the aluminum strip' (no explicit attributable resolution; this is a reported action or suggestion). Across 1 matching discussions, The most frequently discussed action is 'Install may experience rattle against the aluminum strip' (1 discussions). For that action, 0 discussions report a resolution and 0 report an unsuccessful attempt. No action has an explicit, attributable resolution report under the current rules. These are forum reports and suggestions, not a confirmed diagnosis.

Source reports, not a diagnosis or a success probability. Counts refer to discussions and can overlap.

Read captured replies

1 matching discussions · 13 captured posts examined · 1 partial discussions

Compare 3 other evidence results

Recommend 'self' fixes

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Does anyone know the details and are their any recommended 'self' fixes to try.

Rear Hatch Problem

Recommend doing the "fix" per the articles section

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I would recommend doing the "fix" per the articles section.

Rear Hatch Problem

Recommend pressure

Suggestion or failed attempt

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context

Explicit resolution reports before identified causes, performed actions and suggestions. Within each level, matching component labels precede direct query mentions and inherited thread context; successful versus unsuccessful discussion counts, owner confirmations and independent discussion support determine order. This is not a probability of success.

Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Also, make sure your rear tires are inflated to proper pressures; mine came from the dealer a bit overinflated; running them at recommended stock cold pressure will alleviate some rear harshness if your tires are above recommended pressure.

Rear Hatch Problem
Frequently discussed actions (4)

These are separate views of the same evidence. Frequency alone does not establish a fix, and these counts must not be added together.

Install may experience rattle against the aluminum strip

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that performed work without a confirmed outcome
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Performed · outcome unconfirmed

As we've noticed in the past, the PASM cars don't have the "clunk" but any car with the black fabric skirt installed may experience rattle against the aluminum strip.

Rear Hatch Problem

Recommend 'self' fixes

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Does anyone know the details and are their any recommended 'self' fixes to try.

Rear Hatch Problem

Recommend doing the "fix" per the articles section

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

I would recommend doing the "fix" per the articles section.

Rear Hatch Problem

Recommend pressure

No successful repair reported for this finding.

0
Reported fixes
0
Unsuccessful attempts
1
Discussions
Read evidence and context
Discussions that contain suggestions
1

0 original-poster resolution reports. Counts can overlap; they are not unique people or a success rate.

0 discussions have direct query context; 0 report a fix in that context. Other evidence may inherit the discussion’s subject.

Suggestion

Also, make sure your rear tires are inflated to proper pressures; mine came from the dealer a bit overinflated; running them at recommended stock cold pressure will alleviate some rear harshness if your tires are above recommended pressure.

Rear Hatch Problem
Coverage and how to read this overview

Counts describe captured discussions, not unique people or a diagnosis. Author identities are not reliably stored. Exact duplicate evidence is counted once across matching discussions; one discussion counts at most once per action/state. Multiple repairs reported together remain a combination. Suggestions and failed attempts do not establish a fix. Matches cover whole discussions and can include related faults, model variants and incomplete threads.

13 eligible posts · 0 unverified posts · 1 discussions match the subject in their title or opening post.

  • Planet-9: 1 discussions

0 evidence records excluded for query context · 0 excluded by outcome qualification · 0 adjusted by outcome qualification.

1 acknowledgements have no verified action link; they do not establish a repair result.

Outcome without a verified action link

Either way, whatever they did solved it.

No unique explicit quoted action; no causal link assigned

Generation: 20261026T130754Z · outcome-qualification-6. Deterministic extraction; no AI model inference. How we use sources

POST 1Original post

I am a new forum member as I just bought my Cayman on Monday. I am totally loving the driving experience as the handling is just amazing. I do have one problem however. When ever I go over a tar strip on the higway on any other heavy bump, the rear hatch bangs and even the glass rattles. I believe there have been some earlier discussions regarding new buffers from the factory for the hatch. Does anyone know the details and are their any recommended 'self' fixes to try. This is driving me crazy and taking away from the overall enjoyment with this great car. Thank you.

POST 2Original post

There is one self help fix in the Articles section (Misc category) and lots of posts on hatch thunk, and the one you already found on the hatch spacer replacement that your dealer can do. You should have your dealer look at it.

POST 3Original post

JeffD - If you do a search of just the complaints forum on the word "clunk" (without quotes) you'll find a lot to read on this. brad

POST 4Original post

My car was at the dealership yesterday to fix the "clunk". They didn't. It might even be worse now. Maybe not. Their solution was to screw in the "stoppers" (not sure what they are called) thus making them shorter and the fit tighter. The article on fixing the clunk is great but I'm not sure that I could pull that off. I'll probably just live with it for now. Years ago I had a 924. It had the same clunk. I guess nothing has changed.

POST 5Original post

I wouldn't doubt th it is worse now with shorter stoppers. Making them shrter allows the hatch to move more... enouraging the clunk with smaller bumps.

POST 6Original post

From what I understand, you want to screw the stoppers (the ones with the springs around the thread at the back corners of the hatch) as far out as you can, this makes the hatch tighter (as described above). My dealer set them that way when the car was delivered, and along with the PASM, my car doesn't have the clunk. brad

POST 7Original post

I would recommend doing the "fix" per the articles section. Takes less than an hour, and relieves much of the cabin-resounding "clunk" Also, make sure your rear tires are inflated to proper pressures; mine came from the dealer a bit overinflated; running them at recommended stock cold pressure will alleviate some rear harshness if your tires are above recommended pressure.

POST 8Original post

I am very pleased to report that my car hasn't made a single clunk and I have driven over some very rough pavement (cobble stones, sharp edges, etc...). I have PASM, but once, while on cobble stones, I activated the Sport mode, just to see how bad it would get, and still no clunk.

POST 9Original post

(green with envy) and we ALL know WHERE he was when he was driving over cobble stone! Great to have you back, Mike. As we've noticed in the past, the PASM cars don't have the "clunk" but any car with the black fabric skirt installed may experience rattle against the aluminum strip. Greg

POST 10Original post

Got the Cayman back from the dealer today. They did the coolant hose fix and the Clunk fix. So far, so good. The clunk is gone. DF.

POST 11Original post

dfogal, can you please tell me what they did to get rid of the clunk. My dealer can't do it. Thank you

POST 12Original post

My dealer didn't know what to do either so they put in a technical request to Porsche. This is what the dealer said Porsche said: "...was informed the weight in the rear deck lid can cause this and are having us order a part to insulate the weight in the rear hatch". He didn't say what kind of part. It is supposed to be at the dealership tomorrow for installation. I'll let you know if it helped me.

POST 13Original post

Got the car back today and the clunk is completely gone. The tech I spoke to said that Porsche had them order a lighter weight for the hatch but the work order says that they removed the damper assembly and insulated it. Either way, whatever they did solved it.

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